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Seasonal Call Center Representative Jobs in Maryland

Call Center Representative Jobs
By Presidential Exteriors At Rockville, MD, United States
Participating in ongoing training and development programs to improve knowledge and skills.
Proven experience in a customer service or call center role is preferred.
Excellent verbal and written communication skills.
Strong problem-solving and decision-making abilities.
Exceptional customer service skills and a friendly and professional phone demeanor.
Proficient computer skills, including familiarity with CRM systems and basic troubleshooting.
Hr Call Center Representative - Tier 1
By UMass Memorial Health At , Worcester, 01605
Seek out opportunities to automate and enhance our operations to be more efficient, while keeping employee experience as the utmost priority
Ensure Knowledge base documentations are updated and maintained accurately in a timely manner and provide continuous feedback opportunities.
Excellent verbal and/or written communication skills with ability to provide exceptional customer service and de-escalate the customer as needed.
Advanced computer skills, including utilizing multiple software systems and Microsoft/Excel.
Critical thinking, Problem Solving, self-starting and multi-tasking abilities necessary
6 months-1 year experience in a customer service role.
Call Center Representative Jobs
By Gastro Health At Annapolis, MD, United States
Maintains detailed knowledge of practice management and other computer software as it relates to job functions.
Performs all other tasks and projects assigned by the manager
2+ years experience in medical practice or similar setting
This position offers a great work/life balance! No weekends or evenings -- Monday thru Friday
Opens and closes the office each day according to protocol
Provide Superior Customer Service by welcoming and greeting patients and visitors, in person and on the telephone; answering or referring inquiries.
Call Center Representative Jobs
By University of Maryland Medical System At Belcamp, MD, United States
Strong customer service skills. Organizes multiple tasks and manages time effectively.
Develops and manages database of department program activity, including patient demographics.
Attends training sessions on current program software to enhance skills, ensuring efficient use of the computer-automated service.
Demonstrates strong organizational skills and attention to detail.
Utilizes computer technology with knowledge of Microsoft Office software and database software products.
University of Maryland Upper Chesapeake Health owns and operates:
Medical Call Center Representative
By LifeBridge Health At , Randallstown, 21133, Md

Provide assistance to employees and the public in establishing and maintaining a personal health record.

High School diploma/or GED Equivalent

Are you looking for a fun and exciting job this summer? Join our team as a Seasonal Call Center Representative and help us provide excellent customer service!

What is Seasonal Call Center Representative Skills Required?

• Excellent customer service skills
• Ability to multi-task
• Strong communication and problem-solving skills
• Ability to work in a fast-paced environment
• Proficiency in computer applications
• Ability to work independently

What is Seasonal Call Center Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Ability to work flexible hours
• Ability to work in a team environment

What is Seasonal Call Center Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of call center telephony and technology

What is Seasonal Call Center Representative Experience?

• Previous experience in a call center environment
• Previous experience in customer service

What is Seasonal Call Center Representative Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Provide accurate information about products and services
• Troubleshoot customer issues and provide solutions
• Follow up with customers to ensure satisfaction
• Document customer interactions in the call center database