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Seasonal Call Center Representative Jobs in Massachusetts

Call Center Representative Jobs
By Mass Bay Credit Union At Boston, MA, United States
Cross-trains for other functions within the branch/department and performs those responsibilities as requested.
Informs members of credit union products and services, explaining features and benefits; and cross-sells products and services when appropriate.
Work requires general knowledge of all Credit Union products and services.
Requires education equivalent to a four-year high school education. Proficiency with computer software applications is required.
Position requires one year of member service or call center experience in a bank or credit union.
Intermediate mathematical skill required (adding, subtracting, multiplying, dividing, percentages, interest) are required.
Call Center Representative I - Full Time - Swansea Ma
By Cardi's Furniture At Swansea, MA, United States
Reports promptly errors found to management and assists, if necessary, in resolving the errors.
Provides feedback to management for possible improvements.
Participates in training sessions, which will improve and reinforce own knowledge and skills.
Reports to management potential safety issues, hazards or violations.
Assists in maintaining security by reporting suspicious activity to management.
Communicate effectively the features and benefits of the warranty programs.

Are you looking for a fun and exciting job this summer? Join our team as a Seasonal Call Center Representative and help us provide excellent customer service!

What is Seasonal Call Center Representative Skills Required?

• Excellent customer service skills
• Ability to multi-task
• Strong communication and problem-solving skills
• Ability to work in a fast-paced environment
• Proficiency in computer applications
• Ability to work independently

What is Seasonal Call Center Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Ability to work flexible hours
• Ability to work in a team environment

What is Seasonal Call Center Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of call center telephony and technology

What is Seasonal Call Center Representative Experience?

• Previous experience in a call center environment
• Previous experience in customer service

What is Seasonal Call Center Representative Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Provide accurate information about products and services
• Troubleshoot customer issues and provide solutions
• Follow up with customers to ensure satisfaction
• Document customer interactions in the call center database