Sales Experience Learning Specialist Jobs

3+ years experience with internal/external consulting progressive experience in multiple areas: organizational change, training and development, leadership, and performance management

Requires in-depth knowledge of organization development theory, practices, and process management tools

Requires knowledge of change management theory and techniques, as well as principles, methods and procedures used in organizational problem solving

Demonstrated project management and problem-solving experience

Comfortable working at all levels of an organization, including with senior management, and in devising and implementing integrated organizational programs

Conducts analyses to identify skill gaps and diagnose development needs, then prepares and presents recommendations and proposals to address gaps

Skilled in all aspects of performance management and managing a myriad of people situations for optimal performance

Communicate regularly on Maison strategies and knowledge, boutique targets, client experience best practices, local/global competitive landscape, and industry news

Skilled with leading face to face VIP experiences and client interactions

7 to 10 years of management, especially in luxury retail or hospitality

MS Office experience required; SAP knowledge preferred

Comfortable developing and leading Assistant Managers and driving their development and career journeys

Excellent time management skills with a proven ability to meet deadlines.

Manage learning systems, applications, workspaces, and reporting.

Set individual priorities which accurately reflect the relative importance of responsibilities.

Focus on unparalleled client experience that influences all actions and decisions.

Minimum three years of recent relevant experience.

Excellent verbal and written communication skills.

Experience with a variety of Learning Management and/or Learning Content Management systems and platforms

Supports the Learning Management System, ensuring training activities are documented and filed according to the records retention process

Utilize instructional design principles and best practices to create effective learning experiences in support of L&D Curriculum Development

Gather feedback from learners, managers, and stakeholders to identify areas for improvement and make adjustments to courseware as required

Coordinate with stakeholders, SMEs, and other team members to gather requirements and ensure timely completion of deliverables

Project manage all facets of the program (logistics, budget, registration, communication, participant roster, etc.)

Project Management: Highly organized and proactive with strong planning skills, attention to detail, deadline orientation and follow-through

Minimum 3 years of experience in Learning and Development or project management

Proficient with Microsoft Teams, SharePoint, and familiarity with learning and content management systems

Gathering feedback on the quality of trainings from trainees, instructors, managers, and/or other stakeholders

Collaborating with Communications Manager to drive effective communications around our learning programs

Interpersonal and Customer-Facing Skills: Capable and confident facilitating large trainings, engaging with non-native English speakers; mindset of customer listening and service

3+ years experience with internal/external consulting progressive experience in multiple areas: organizational change, training and development, leadership, and performance management

Requires in-depth knowledge of organization development theory, practices, and process management tools

Requires knowledge of change management theory and techniques, as well as principles, methods and procedures used in organizational problem solving

Demonstrated project management and problem-solving experience

Comfortable working at all levels of an organization, including senior management, and in devising and implementing integrated organizational programs

Provides train-the-trainer/coaching resources to organizational leadership to build their ownership and ability to manage their teams more effectively

Participates in regular management meetings with the Bid, Sales, Marketing, and Operations teams to ensure that all aspects business are aligned

Develop and implement sales strategies that align with overall Learning Experience goals

Manage and monitor key sales metrics that pertain to opportunity identification, advancement and growth

May develop and manage relationships with key customers

Minimum 7 years of sales experience and experience leading global sales teams

Excellent verbal and written skills across multiple levels of an organization and with numerous roles

Proficient with learning management systems and intranet platforms.

Partners with key stakeholders to create effective and appropriate learning and communications solutions that drive business results and team member experience.

Manages content for the company intranet and learning platform, ensuring that it is up-to-date, engaging, and informative.

Possesses outstanding oral and written communications skills including superior writing, grammar, editing and proofreading skills.

Excellent organizational and administrative skills with strong attention to detail.

Demonstrated ability to manage multiple projects simultaneously and consistently deliver high quality results on-time.

Project Management: Highly organized and proactive with strong planning skills, attention to detail, deadline orientation and follow-through

Minimum 3 years of experience in Learning and Development or project management

Proficient with Microsoft Teams and Teams Live, SharePoint, Saba LMS, and familiarity with learning and content management systems

Gathering feedback on the quality of trainings from trainees, instructors, and managers

Collaborating with our Learning Strategist and Communications Manager to drive communications around our learning programs

Interpersonal and Customer-Facing Skills: Capable and confident facilitating large trainings, engaging with non-native English speakers; mindset of customer listening and service