Saas Renewals Representative Jobs in Arkansas

Manage the entire renewal process, proactively contacting customers ahead of their license expiration.

Previous experience in customer-facing roles related to inside sales, customer success, or a similar role.

Excellent communication and interpersonal skills, with a customer-first mindset.

Ability to manage multiple priorities while maintaining attention to detail.

Location: Remote (only candidates in Oregon, Washington, or Idaho please)

Following up on emails and Zendesk tickets to help answer member questions about Microsoft licensing options.

Excellent communication, presentation, and negotiation skills.

Strong problem-solving skills and a customer-centric mindset.

Proven track record of success in B2B sales, preferably in selling SaaS products or technology solutions.

Strong understanding of the SaaS industry, including key players, market trends, and customer needs.

Ability to articulate complex technical concepts in a clear and concise manner.

Goal-oriented, self-motivated, and able to work independently as well as part of a team.

Manage the renewal timetable for customers in your cohort

You’ve got a thirst for knowledge, and are keen to understand our app

You have experience collaborating with other teams to achieve your goals

You aren’t afraid to present new process ideas internally that create a better customer experience

45-minute video call with the Hiring Manager

Being familiar with our Product Roadmap so that you can get customers excited about their next 12 months with us

**The role does not offer sponsorship employment benefits.

Previous SDR experience, preferably in Enterprise SaaS

Proven experience cold-calling and objection handling

Demonstrated history of C-level outbound experience and follow-through

Excellent written and verbal communication skills

Experience with Salesforce, including reports and lists building

Highly organized / strong time management skills

Inventory/installed base management experience is a plus

Manage existing programs to maximize company revenue and resolve customer-related contract issues

Manage & forecast the subscription pipeline for territory

Create programs with Marketing Manager to proactively encourage renewal activity with partners

2+ years prior customer service experience

Manage daily sales call activity according to defined expectations - including cold-calling prospects in pharmaceutical and healthcare service companies

Effectively and persuasively communicate with prospects and customers using honed selling, listening, and negotiation skills and approved messaging

Passionate about our client’s needs and have excellent listening, presentation, and selling skills

Flexible and able to manage multiple tasks simultaneously

Experience in healthcare/technology/startup sales environment preferred

Benefits: comprehensive benefits with coverage on Day 1, medical, dental, vision, 401k, stock options