Director Of Retention Jobs
By HOBO At United States
Strong understanding of direct-to-consumer business models and customer lifecycle management
Demonstrated leadership skills, with the ability to effectively manage and motivate a team
Familiarity with customer relationship management (CRM) systems and marketing automation tools
Proven experience in a customer retention or loyalty role, preferably in a DTC company
Excellent communication and interpersonal skills, with the ability to collaborate cross-functionally
Strong strategic thinking and problem-solving abilities
Head Of Retention Jobs
By Wuffes At United States
Work with product teams to enhance offerings and customer experience.
Data-driven mindset with experience in analytics and optimization.
Leadership skills and the ability to foster collaboration.
Strategic thinking, problem-solving abilities, and an eye for growth opportunities.
Strong quantitative skills and proficiency in analytics tools.
Effective communication and presentation skills.
Customer Retention Coordinator Jobs
By Briogeo Hair Care At United States
● Strong project management skills are a must
● Oversee the project management of updated email and SMS journeys for brand refresh.
● Management of website pop ups
● Manage review and approval process for email content
● Minimum one (1) year of experience with email marketing experience
● Can-do, entrepreneurial spirit, problem-solving skills and ready to take on a challenge
Martech Manager - Retention
By Athletic Greens At United States
3+ years of project management experience preferably in the MarTech space.
Experience bringing technical solutions to business requirements.
Design and manage workflows between Retention teams and Technology
Identify new opportunities and methods to manage AG’s retention efforts with existing tech and new data.
Experience utilizing ESPs and SMS.
Basic SQL knowledge a plus
Retention Strategist Jobs
By KapturBox At United States
A minimum of one year of experience in managing email and SMS accounts while offering strategic guidance
Lead communication and manage client relationships, establishing campaign & flow calendars that are built around business goals
Preference of a year of experience at an email marketing agency
At least two years of experience in email marketing
Hands-on experience with Klaviyo (Postscript / Attentive etc. is a bonus)
Experience setting up flows, campaigns, popups and segmenting email and SMS lists
Coordinator, Retention Marketing Jobs
By Glossier, Inc. At United States
Support test and learn roadmap in partnership with CRM Manager and Analyst
1-3 years experience working in digital or retention marketing
Clear and effective communication skills
Assist with submission and maintenance of creative briefs for CRM channels (Email, SMS, Narvar) to support GTM and always-on strategy
Assist with planning and maintenance of CRM calendar, supporting ecom, retail and community activations
Assist in build, QA and deployments of email and SMS campaigns

Are you looking for an exciting opportunity to help shape the future of a growing organization? We are looking for a Retention Coordinator to join our team and help us retain our customers and maximize their satisfaction. You will be responsible for developing and executing strategies to increase customer loyalty and engagement. If you have a passion for customer service and a knack for problem-solving, this could be the perfect job for you!

Overview:

A Retention Coordinator is responsible for developing and executing strategies to retain customers and increase customer loyalty. They are responsible for creating customer loyalty programs, analyzing customer data, and developing customer retention strategies.

Detailed Job Description:

The Retention Coordinator is responsible for developing and executing strategies to retain customers and increase customer loyalty. This includes creating customer loyalty programs, analyzing customer data, and developing customer retention strategies. The Retention Coordinator will also be responsible for developing and maintaining relationships with customers, providing customer service, and resolving customer issues.

What is Retention Coordinator Job Skills Required?

• Excellent communication and interpersonal skills
• Ability to analyze customer data and develop customer retention strategies
• Ability to develop and maintain customer relationships
• Excellent customer service skills
• Ability to resolve customer issues
• Knowledge of customer loyalty programs
• Knowledge of customer retention strategies

What is Retention Coordinator Job Qualifications?

• Bachelor’s degree in marketing, business, or a related field
• At least two years of experience in customer service or customer retention
• Knowledge of customer loyalty programs
• Knowledge of customer retention strategies
• Excellent communication and interpersonal skills

What is Retention Coordinator Job Knowledge?

• Knowledge of customer loyalty programs
• Knowledge of customer retention strategies
• Knowledge of customer service best practices
• Knowledge of customer relationship management (CRM) software

What is Retention Coordinator Job Experience?

• At least two years of experience in customer service or customer retention
• Experience in developing and executing customer retention strategies
• Experience in developing customer loyalty programs

What is Retention Coordinator Job Responsibilities?

• Develop and execute customer retention strategies
• Analyze customer data to identify customer trends and needs
• Develop customer loyalty programs
• Maintain relationships with customers
• Provide customer service and resolve customer issues
• Monitor customer feedback and make necessary changes to customer retention strategies