Retail Team Leader Jobs
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Retail Team Leader Jobs
By Gordon Food Service
At Brentwood, TN, United States
Are you a natural leader looking for an exciting opportunity to take your career to the next level? We are looking for a Retail Team Leader to join our team and help us provide exceptional customer service. You will be responsible for leading, motivating, and developing a team of retail associates to ensure that our customers have a positive shopping experience. If you have a passion for retail and are looking for a challenging and rewarding role, this is the job for you!
Overview A Retail Team Leader is responsible for leading a team of retail associates in providing excellent customer service and achieving sales goals. They are responsible for training, motivating, and developing their team, as well as ensuring that all store policies and procedures are followed. Detailed Job Description A Retail Team Leader is responsible for leading a team of retail associates in providing excellent customer service and achieving sales goals. They are responsible for training, motivating, and developing their team, as well as ensuring that all store policies and procedures are followed. They must also ensure that the store is properly stocked and merchandised, and that the store is kept clean and organized. They must also be able to handle customer inquiries and complaints in a professional manner. Job Skills Required• Leadership: Retail Team Leaders must be able to lead and motivate their team to achieve sales goals.
• Communication: Retail Team Leaders must be able to effectively communicate with their team and customers.
• Problem-Solving: Retail Team Leaders must be able to identify and resolve customer and team issues.
• Organization: Retail Team Leaders must be able to organize and manage their team and store.
• Interpersonal: Retail Team Leaders must be able to build relationships with their team and customers.
Job Qualifications
• High school diploma or equivalent
• Previous retail experience
• Knowledge of retail operations
• Ability to lead and motivate a team
• Excellent customer service skills
• Ability to work in a fast-paced environment
Job Knowledge
• Knowledge of retail operations
• Knowledge of customer service principles
• Knowledge of store policies and procedures
• Knowledge of merchandising and stocking principles
• Knowledge of sales techniques
Job Experience
• Previous retail experience
• Previous experience leading a team
Job Responsibilities
• Train, motivate, and develop team members
• Ensure that store policies and procedures are followed
• Ensure that the store is properly stocked and merchandised
• Handle customer inquiries and complaints in a professional manner
• Monitor team performance and provide feedback
• Monitor store operations and ensure that the store is clean and organized
• Achieve sales goals and objectives
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