Retail Operations Leader Jobs

The Normal Brand is a family owned, fast-growing, apparel brand that sells men’s/women’s clothing and accessories online and in over 600 stores. We have 9 stores, (6 opened in the last 13 months) are growing, and want someone to help maximize profitability and employee retention, lead managers, and assist with continued retail expansion. This is a high growth potential role and it involves travel.

We want someone competitive, with a business mindset, and high emotional awareness.

Responsibilities:
Our mission is to make people’s days better, sell clothes, and have fun. Our creed is to greet every guest at the door with a smile, suggest 1+ items, and say goodbye using the guest’s name. In addition to making people’s days better, the job has responsibilities.

• Breakdown store goals into performance indicators, develop a strategy, and inspire store leaders to execute it
• Coach Store Managers weekly
• Ensure everyone in store knows and practices our creed and mission on day 1
• Help with new store openings
• Review stores schedules to maximize scheduling efficiency
• Demonstrate our core values and principles and demand the same of store teams
• Be radically transparent and direct when coaching store managers and store teams
• Evaluate selling behavior and product placement to create strategies for maximum profitability
• Ensure stores follow Normal merchandising standards
• Take a business approach with each store “How can I make this specific store more profitable?.”
• Communicate information from the main office to the stores and vice versa
• Monitor inventory levels and recommend product replenishment
• Recruit, attract, and develop top talent
• Ensure each store has at least one event per month

Requirements
Above all, a person who joins our team must be: humble, hungry, smart, solution driven, and take full ownership of their work and those they lead. Below are other things we are looking for:

• Understanding of the Retail Business
• People person- approachable, and friendly
• Curiosity
• 3+ years retail apparel management experience
• Eager to learn through direct feedback and solve problems in a fast-paced environment
• Inventory integrity
• Flexible availability, nights, weekends, and holidays
• Independent, goal oriented, data driven, competitive, and positive energy
• Self-starter who sets goals and works hard to achieve them

What will make you stand out:

• Work as if you are an owner
• Having an innate desire to be the best
• Proficiency with Shopify and Shopify POS
• Excellent fashion sense
• Fashion/ apparel industry experience
• Multi-unit Store Manager
• Experience as an apparel buyer

Benefits
Above all, we offer the chance for growth. We are a young company started in a basement 8 years ago, and we have a lot to prove. We want to add people to the team who want to be a part of this family and help grow it for life. We are only as good as those we surround ourselves with and we do our best to surround ourselves with the best. Additional perks below:

• 75% Clothing Discount
• Salary
• Health (HSA and premium plans offered), dental, vision
• 401k with up to 4% match
• Profit share eligibility (Bonus based off company profit)

Please submit a cover letter along with your resume.
Job Types: Full-time