Retail Execution Leader Jobs

Joining King’s Hawaiian makes you part of our `ohana (family). We are a family-owned business for over seventy years, respecting our roots while thinking about our future as we continue to grow and care for our customers and the communities we serve. Our `ohana members build an environment of inclusivity as they freely collaborate, pursue learning through curiosity, and explore innovation as critical thinkers. Beyond that, we are also passionate about supporting the long-term health and well-being of our employees and their families. If you’re excited to rise with our team, come and join our `ohana!

Working under direct supervision of the Senior Manager, Retail Execution, the Region Execution Lead is responsible for creating retail prominence in every store, every day in their region through superior retail broker management and communication. To be successful in this role, the “REL” must lead the King’s Hawaiian broker teams by having an “internal mindset” with their teams by providing: excellent execution communication, initiative based and annual objectives, and feedback. This role must work with the account team in their assignment to fully understand the promotional and everyday retail needs, craft account specific direction and execution metrics, communicate and train the retail broker team, and provide post-event measurement on execution. The REL must own every broker relationship as if the broker was an internal stakeholder of King’s Hawaiian and be committed to driving flawless execution in every store. The position will require strong organizational, quick problem-solving skills, and must hold oneself to a high level of accountability. In this role, the REL will be responsible for all broker driven retail execution in their region and will report directly the Team Lead of Retail. The ideal candidate will be a “business owner” that asks “why” and understands the big picture and is results driven through creating productive partnerships with broker teams.  Employees in this position may interact with their leader several times a week to receive guidance and feedback.  Some non-routine activities may require their leader’s advance approval, but routine decisions within the general scope of the role may be made independently. 

Essential Job Duties And Responsibilities 

 

Planning/Organizing  

• Set up execution measurement metrics/tracking tools by program   Identify necessary executional resources needed for sales plan  
• Work with account managers to develop the "perfect store" for each chain "Gold Standard"  
• Take Account Specific KPI's from AM and communicate to Broker   
• Develop 4P's communication tool in 2-month increments  
• Customize sales execution plan to account/broker  

 

Communication/Execution  

• Provide monthly questions to be inputted into broker hardware for each account based on executional initiatives  
• Clearly communicate executional priorities for each account  
• Review broker communication monthly with Retail Lead   
• Ensure all POS, displays, and rack ordering are processed  
• Monthly Call with Brokers to communicate account specific plans & execution expectations  

 

Broker Relationship Management 

• Lead Surge work activations  
•   Set up bi-annual Broker meetings to review performance vs plan (with AM)  
• Conduct annual broker reviews  
• Provides written feedback and progress against training for brokers  

 

Broker Selling Training & Development  

• Develop and communicate broker selling materials  
• Spend 1 day each quarter with broker to provide training and plan execution  
• Leverage data to identify market specific opportunities and create selling material for execution  
• Lead retail broker rep in market trainings  

  

Broker Execution Measurement  

•   Perform other duties as required or assigned which are reasonably within the scope of this role. 
• Develop a market scorecard and measure broker performance  
• Quarterly - Tracks and reviews event performance with AM and Broker  
• Implement measurement system to track execution performance for each account  
• Market audit (10 stores) for the perfect store, communicated findings  

BASIC AND PREFERRED QUALIFICATIONS (EDUCATION And/or EXPERIENCE) 

• Work requires long periods of walking, standing, bending, or carrying moderately heavy items (up to 50 pounds) with or without reasonable accommodations   
• Bachelor's Degree or relevant experience (four years of relevant CPG sales experience)  

 

Additional Qualifications (job Skills, Abilities, Knowledge) 

• Proficient in MS Office (Outlook, Excel, Word, PowerPoint)  
• Have access to reliable transportation, a current driver’s license, valid registration and current insurance  
• Self-motivated with demonstration of being a team player  
• Ability to work a flexible schedule including early mornings, evenings, and/or weekends as required to meet with brokers during their working hours  
• Highly effective interpersonal skills  
• Ability to consistently demonstrate the values of excellence, dignity, saying it like it is in a way it can be heard; and curiosity, collaboration, critical thinking and emotional intelligence. 
• Demonstrated ability to problem solve and communicate across departments.   \
• Ability to thrive in a very fast pace environment  
• Ability to travel up to 50 % of the time. 
• Excellent organizational skills  

King's Hawaiian is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for our ohana.