Renewals Specialist Jobs
By Intelerad Medical Systems At Winston-Salem, NC, United States
Experience in procurement and/or contract management an asset
2 years experience in a Sales, Renewal, or Account Manager role at a SaaS company or equivalent
Proactively manage the renewal process to ensure renewals are closed in a timely fashion
Evaluate usage and complete the true-up requirements
Strong client-facing communication skills. Must be able to negotiate and problem solve
Aptitude for sales, strong analytical skills

Are you looking for an exciting opportunity to use your sales skills to help customers renew their subscriptions? We are looking for a Renewals Sales Representative to join our team and help us grow our business! If you have a passion for sales and customer service, this is the job for you!

Overview A Renewals Sales Representative is responsible for managing the renewal process for existing customers. This includes ensuring that customers are aware of their renewal dates, providing them with renewal options, and negotiating renewal terms. The Renewals Sales Representative is also responsible for maintaining relationships with customers and providing them with excellent customer service. Detailed Job Description The Renewals Sales Representative is responsible for managing the renewal process for existing customers. This includes ensuring that customers are aware of their renewal dates, providing them with renewal options, and negotiating renewal terms. The Renewals Sales Representative is also responsible for maintaining relationships with customers and providing them with excellent customer service. The Renewals Sales Representative will work closely with the sales team to ensure that customer renewals are completed in a timely manner. Job Skills Required
• Excellent communication skills
• Strong negotiation skills
• Ability to build relationships
• Ability to work independently
• Knowledge of customer service principles
• Knowledge of sales principles
• Knowledge of the product or service being sold
• Knowledge of customer renewal processes
• Ability to work under pressure
Job Qualifications
• Bachelor’s degree in business, sales, or related field
• At least two years of experience in sales or customer service
• Knowledge of customer renewal processes
• Ability to work independently
• Excellent communication and negotiation skills
Job Knowledge
• Knowledge of customer service principles
• Knowledge of sales principles
• Knowledge of the product or service being sold
• Knowledge of customer renewal processes
Job Experience
• At least two years of experience in sales or customer service
Job Responsibilities
• Ensure that customers are aware of their renewal dates
• Provide customers with renewal options
• Negotiate renewal terms
• Maintain relationships with customers
• Provide excellent customer service
• Work closely with the sales team to ensure that customer renewals are completed in a timely manner