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Remote Customer Support Representative Jobs in Fremont, Iowa

Customer Support Representative, Bilingual - Remote
By Etix, Inc. At , Remote
Previous remote experience is a plus
Previous call center experience (minimum 6 months) is required
Demonstrated excellent written and verbal communication skills
Provide professional and prompt service to Etix patrons.
This position requires heavy computer and phone work.
Equipment is provided by Etix, although candidates must provide a strong dedicated internet connection and a quiet working environment.
Representative 2, Customer Support Jobs
By Rite Aid At , Remote
Provide friendly, engaging experiences through verbal and written communication for every customer interaction striving for first contact resolution.
Engage and educate customers on all Wellness+ loyalty programs, promotions and customer specific offers.
H.S. Diploma or General Education Degree (GED) required.
Research and resolve complex customer situations
Maintain phone and web queue availability as required to meet service standards.
Verify customer records for accuracy and update as necessary.
Ecommerce Customer Solutions Representative (Kanopi) - Remote Job
By Armstrong World Industries At , Remote
Develops in-depth knowledge of Ceilings, Suspension Systems, and Architectural Specialties products to support selling and follow-up processes.
Communicates and tracks customer feedback to Product Tech and Marketing Departments to improve overall customer experience.
Exercises strong listening and critical thinking skills relative to customer inquiries.
Exercises decision-making capabilities to resolve customer issues resulting in quick and effective customer satisfaction.
Excellent organizational skills with a propensity to multi-task
Superior verbal and written communication/customer service skills, and a commitment to consistently exceed the customer's expectations
Software Support Representative (Us Remote)
By Jackrabbit Technologies At , Remote From $50,700 a year
Strong understanding of Email construction, delivery, potential problems, providers, and management
Experience with Customers in any role that entrusts your ability to make a difference to customers' recognizable
Experience operating and/or managing a database regardless of how specific to an industry
We work remotely. We always have - we always will!
Our Health and Wellness Benefits. Medical, Dental, Vision, Flexible Spending and Dependent Care Accounts.
You will grow your skills with us.Annual allowance for professional development.
Enterprise Customer Support Representative
By Digital Science At , Remote

Description About us We are Digital Science and we are advancing the research ecosystem. We are a pioneering technology company, and our vision is of a future where a trusted and collaborative ...

Customer Support / Operations Specialist [Remote]
By 46.68 At , Irwindale, 91702, Ca
Experience with conflict management and negotiation in a customer-focused environment.
Identify trends and gaps in training, skills, and abilities through gathering and analyzing escalated issues and presenting recommendations for improvement.
Three (3) or more years of experience resolving customer issues by researching and analyzing information.
Experience with Income Qualified Programs policies and procedures.
Experience working in a customer service utility industry.
Visit our Candidate Resource page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!
Customer Support Specialist - Virtual/Remote
By Enumerate At Cedar Rapids, IA, United States

E numerate is looking for a Customer Support Specialist to join our team! Are you someone who loves being the go-to for questions or needs of c u s tomers ? Do you get excited about supporting a ...

Customer Support Representative Jobs
By Carrot Fertility At Des Moines, IA, United States
1-3 years of experience working in a direct customer- or client-facing role
Superior communication skills, both written and verbal
Bachelor's Degree or equivalent work experience
Experience working at a fast-growing tech company or digital health company
Experience with Zendesk or similar CRM platforms
Past experience in the family-forming space: fertility care, adoption, donor assisted reproduction, and/ or gestational carrier arrangements
Sales Support Representative- Remote
By American Enterprise At , Des Moines, 50315, Ia
General knowledge of the principles, processes, and practices related to customer service and administrative support.
Strong verbal and written communication skills with the ability to respond effectively to the sales force and internal partners.
1+ years of customer service or related experience.
Research multiple systems and websites to gather information to answer agent questions and resolve complaints or concerns.
Ability to understand and patiently explain how technology works step by step when assisting others.
High school diploma or equivalent.
Customer Support Specialist - Remote
By Booking Bliss Travel At Vandalia, MT, United States
Communicate professionally with clients and colleagues
Engage with clients and ask questions to determine their wants, needs, preferences, and expectations
Research, plan, and organize itineraries based on client needs
Create quotes, itineraries, and invoices
Stay up to date with industry news, changes, restrictions and best practices
Must be 18+ and a resident of the United States
Remote Customer Support Representative
By LC EXCLUSIVE At California, United States
Previous experience in customer service is a plus, but not required
Ability to interact, communicate and negotiate effectively.
Address customer inquiries in a positive, friendly manner.
A high school diploma or GED equivalently.
Must have a smartphone with internet access, laptop recommend but not required
Customer Support Representative 2 Jobs
By Deacero USA, Inc At Poplar Bluff, MO, United States
Experience with Customer Relationship Management (CRM) software is a plus
At least 2 years of experience in customer service or a related field
Excellent communication skills, both written and verbal
Knowledge of Microsoft Office Suite
Responding promptly to customer inquiries
Communicating with customers through various channels including phone, email, and chat
Customer Support Representative Jobs
By Wisper Internet At Belleville, IL, United States
Adaptable to fast-paced environment & able to prioritize job duties
1+ year customer service experience
This position is eligible for Work from Home
To Hire And Retain Employees Who Exemplify Our Core Values, Wisper Offers
401(k) plan with up to 4% company match
Long & short-term disability insurance
Customer Support Representative Jobs
By Rockbot At Oakland, CA, United States
Excellent time management skills; comfortable multi-tasking
Create an amazing experience for all customers
Excellent written and verbal communication skills
A can-do attitude and amazing problem solving skills
Must be able to work Eastern Standard Time to qualify*
Have upbeat communication on incoming customer emails, calls, and chats regarding billing issues, product problems, service questions, and general client concerns
Customer Support Representative I -7Am-3:30Pm Pt (Remote-Usa)
By Ambry Genetics At Aliso Viejo, CA, United States
Software Skills - Working knowledge of Microsoft Office, Google Chrome, and internet usage required. Salesforce or other case management software preferred.
Demonstrates two or more of the following skills and abilities:
Minimum of 2-3 years of experience in a customer-facing role or data entry is required.
TECHNICAL COMPETENCIES (Skill, Abilities and Capabilities):
Communicate intermediate knowledge of Ambry products and systems to internal teams.
Displays preliminary billing and insurance knowledge.
Customer Support Representative - Remote | Wfh
By Get It Recruit - Healthcare At Houston, TX, United States

We're looking for a dedicated and friendly Customer Service Support Representative to join our team and assist customers in ensuring seamless equipment setup, operation, and inventory management. In ...

Customer Experience Representative (Remote)
By Stanley Black & Decker, Inc. At United States
An Associate’s Degree or three (3) years related sales experience with high school diploma or GED
Microsoft Office suite (Word, Excel, PowerPoint, Outlook) and overall computer proficiency Strong communication skills both written and verbal
Strong attention to detail and organizational skills
Ability to multi-task and manage time in a productive manner
Ability to work remotely with minimal supervision and effectively in a team environment
Previous experience with a CRM, preferably SAP
Customer Support Representative (Remote)
By quip. At United States
Exposure to business theory, business process development, governance processes, management, and administrative operations.
1+ years of virtual customer care or support experience.
Familiarity with consumer privacy and payments industry compliance requirements.
Strong people skills — you are friendly, empathetic, and a good listener and you’re invigorated by constant personal interaction.
Ability to set and manage priorities judiciously
Excellent written and oral communication skills
Customer Support Engineer (Remote)
By Stage 4 Solutions At United States
Proficiency in using support ticketing systems and customer relationship management (CRM) tools.
Execute established call handling procedures to ensure consistent and exceptional customer service experiences.
2+ Years experience in customer service, preferably in a technical support or customer support role.
Strong problem-solving abilities and a passion for assisting customers.
Create, research, and update service requests, effectively documenting customer interactions and resolutions.
Implement escalation procedures as dictated by the nature and severity of customer issues, ensuring timely and effective resolution.
Learner Success Support Representative - Remote
By BloomTech At San Francisco, CA, United States
1+ years working in a Learner-facing role in education or customer support
Experience working in a fast-paced environment with multiple concurrent priorities and tasks
Route Learner requests and issues to the appropriate staff member or team
Collaborate with staff members regarding support escalations, along with other requests or inquiries received
Work with and assist Learners regarding general academic, admissions, and technical inquiries or requests
Update cases regularly with all relevant information, i.e. interactions with Learners or progress of a case, for record-keeping
Customer Support Representative Jobs
By M.Coast Enterprise At Whittier, CA, United States
Desired Skills, Experience, and Qualifications:
Knowledge of our client’s products and staying up to date with any new promotions they may be offering
Other duties within the scope, spirit, and purpose of the job, as requested by management
Requires great customer service skills, sales, and closing skills as well as purposeful follow-up skills
Knowledge of each territory location, community and ability to teach to other Customer Service Associates
2+ years of related experience in customer service
Specialist - Customer Systems Support (Remote)
By AmerisourceBergen At , $47,800 - $68,420 a year
Ability to prioritize work load and consistently meet deadlines; good time management skills
Manages and resolves customer complaints; escalating to Manager and/or Sales Business Owner as necessary.
Documents customer interactions according to standard operating procedures in support of efforts to providing a consistent, high-quality customer experience.
Manages and completes project ticket assignments to achieve desired results within the defined timeline.
Strong computer skills in order to effectively diagnose mixed environment systems conflicts
Strong customer focus and ability to manage customer expectations
Customer Support Coordinator (Remote)
By Worthy.com At United States
Work cross functionally between our Account Executive and Auction Manager teams to support a seamless seller experience from start to finish
Identify new and better ways of solving problems that improve our product, our processes, and our Seller experience
A strong, and kind communicator with professional direct verbal & written skills
Highly organized with the ability adapt to changing business needs and ability to manage multiple moving parts
1-2 years of professional experience in a customer service or customer experience role
Proven front-office experience handling high incoming call and email volume
Remote - Seasonal Customer Connection Representative Ii
By Signet Jewelers At , Akron $15 an hour
Highly organized and effectively manages their time
Willing and able to empathize and acknowledge mistakes as well as authentically apologize to guests
Confident using basic negotiation skills for both sales and service
We offer a competitive starting hourly pay rate of $15.00 minimum
We offer an outstanding employee discount program for jewelry purchases
Highly confident, proactive problem solvers who demonstrate strong ability to quickly navigate the internet

Are you looking for a job that allows you to work from the comfort of your own home? We are looking for a Remote Customer Support Representative to join our team! In this role, you will be responsible for providing excellent customer service to our customers. You will be the first point of contact for our customers and will be responsible for answering their questions, resolving their issues, and providing them with the best possible service. If you are a customer service professional with excellent communication skills, we want to hear from you!

Overview A Remote Customer Support Representative is responsible for providing customer service and technical support to customers via phone, email, chat, or other remote channels. They must be able to troubleshoot customer issues, provide solutions, and ensure customer satisfaction. Detailed Job Description A Remote Customer Support Representative is responsible for providing customer service and technical support to customers via phone, email, chat, or other remote channels. They must be able to troubleshoot customer issues, provide solutions, and ensure customer satisfaction. They must be able to effectively communicate with customers and provide accurate information. They must also be able to document customer interactions and provide feedback to management. Job Skills Required
• Excellent communication skills
• Strong problem-solving skills
• Ability to multitask
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to work independently
• Ability to work in a fast-paced environment
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to work independently
• Ability to work in a fast-paced environment
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software
• Knowledge of customer service best practices
Job Experience
• Previous customer service experience
• Previous remote customer service experience
• Previous technical support experience
Job Responsibilities
• Respond to customer inquiries via phone, email, chat, or other remote channels
• Troubleshoot customer issues and provide solutions
• Document customer interactions and provide feedback to management
• Follow up with customers to ensure satisfaction
• Maintain customer service records
• Provide technical support to customers
• Follow company policies and procedures