Remote Customer Service Chat Jobs in Arkansas

Must be experienced at navigating website pages and quickly identifying information

Must have social media experience

Must have effective written and oral communication skills

Experience as a Sales and/or Customer Service Associate is a plus

You are comfortable working remotely

Responding to prospects in chat software, social media accounts, and email if needed

Proficiency in navigating remote support tools, chat platforms, and remote customer management systems.

Utilize available resources and knowledge bases to offer solutions and troubleshoot problems effectively.

Proven experience in customer support or a related field, preferably with remote chat support exposure.

Strong problem-solving skills and the capacity to think critically to find effective solutions remotely.

Ability to multitask, manage time efficiently, and prioritize remote tasks effectively.

Offer personalized support that aligns with the individual needs and preferences of each customer.

Demonstrate negotiation and conflict management skills and maintain professional composure

Strong typing skills and experience navigating computer-based tools.

Strong problem-solving skills and the ability to think analytically while working in a fast-paced environment

Excellent relationship building skills with a passion for helping others

Strong organization and multi-tasking skills

Excellent written and verbal communication skills

Utilize company systems to communicate directly with casual mobile consumers, providing knowledgeable and professional customer support

Strong customer service and support abilities

Excellent communication and people skills

Previous sales or retail experience

Actively listen to customer needs and preferences to make accurate and appropriate product recommendations

Clarify customer information and specific needs based on preliminary quizzes to ensure personalized assistance

Demonstrate negotiation and conflict management skills and maintain professional composure

Strong typing skills and experience navigating computer-based tools.

Strong problem-solving skills and the ability to think analytically while working in a fast-paced environment

Excellent relationship building skills with a passion for helping others

Strong organization and multi-tasking skills

Excellent written and verbal communication skills

Job Title: Remote Online ChatSpecialist

Customers will benefit from the successful candidate's prompt and accurate service

Other duties include analyzing customer interactions and, when needed, escalating complaints to the Online Chat Manager

You will answer to client live chats concerning website navigation issues, support requests, and general consumer concerns

You will also establish new consumer relationships in order to better understand and address their needs

- Health and dental insurance

Demonstrate negotiation and conflict management skills and maintain professional composure

Strong typing skills and experience navigating computer-based tools.

Strong problem-solving skills and the ability to think analytically while working in a fast-paced environment

Excellent relationship building skills with a passion for helping others

Strong organization and multi-tasking skills

Excellent written and verbal communication skills