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Remote Customer Care Specialist At Assurant Jobs in Iowa

Remote Care Specialist Jobs
By Smile Doctors At , Dallas, 75240
Manages clinical protocols with assigned Dental Monitoring support doctor
Participates in training sessions to expand Dental Monitoring and digital platform knowledge
One year of clinical orthodontic or dental experience, required
One year of technical support experience preferred, but not required
Medical, dental, vision and life insurance
Short and long-term disability coverage
Administrator - Customer Care (Remote)
By Wesco At , Warrendale, 15086, Pa $37,400 - $45,000 a year
Assists Customer Care Manager in development and training of employees.
Adds new customers into WESNET and PACT and runs WESNET user branch security reports. Notifies branch administrative manager if any discrepancies.
Strong verbal and written communication skills.
Strong computer skills, including in Microsoft Office.
Performs daily required administrative functions in accordance to written process maps.
Responds and acts on submittals within Sales Portal in specified time periods of request.

Are you looking for a job that offers flexible hours and the opportunity to work from home? Assurant is hiring a Remote Customer Care Specialist to provide exceptional customer service to our clients. As a Remote Customer Care Specialist, you will be responsible for responding to customer inquiries, resolving customer issues, and providing accurate information in a timely manner. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

Overview:

The Remote Customer Care Specialist at Assurant is responsible for providing excellent customer service to customers over the phone and via email. The Remote Customer Care Specialist will be responsible for responding to customer inquiries, resolving customer issues, and providing accurate information to customers.

Detailed Job Description:

The Remote Customer Care Specialist at Assurant will be responsible for providing excellent customer service to customers over the phone and via email. The Remote Customer Care Specialist will be responsible for responding to customer inquiries, resolving customer issues, and providing accurate information to customers. The Remote Customer Care Specialist will also be responsible for following up with customers to ensure their satisfaction and to ensure that their issues have been resolved.

What is Remote Customer Care Specialist At Assurant Job Skills Required?

• Excellent customer service skills
• Excellent communication skills
• Ability to multitask
• Ability to work independently
• Ability to work in a fast-paced environment
• Proficiency in Microsoft Office
• Knowledge of customer service software

What is Remote Customer Care Specialist At Assurant Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Ability to work in a remote environment
• Ability to work flexible hours

What is Remote Customer Care Specialist At Assurant Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of Microsoft Office

What is Remote Customer Care Specialist At Assurant Job Experience?

• Previous customer service experience
• Previous remote customer service experience

What is Remote Customer Care Specialist At Assurant Job Responsibilities?

• Respond to customer inquiries via phone and email
• Resolve customer issues in a timely manner
• Provide accurate information to customers
• Follow up with customers to ensure their satisfaction
• Maintain customer records
• Monitor customer service metrics