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Remote Customer Care Specialist At Assurant Jobs in Arkansas

Customer Care Specialist - Remote
By Computershare At United States
Extra rewards. From tuition reimbursement to cash bonus recruitment referral programs, our comprehensive benefits package offers a multitude of options.
Experience: Previous experience in financial services or a role requiring complex transactions is preferred
Parental leave. We offer paid parental leave, flexible working, and a caring and inclusive culture.
Performance based bonus and internal recognition platform with instant awards for work done well
Mastery of multi-tasking: Typical tasks involve account research, functions on screen, and remaining engaged with the shareholder/caller
Empathy and Patience: Some callers maybe transferring shares due to a loss in the family, so patience and understanding are essential
Customer Care Specialist - Remote - Nationwide
By Cardinal Health At United States
Previous experience working in a remote/work from home setting is preferred
2-4 years experience in high volume call center preferred where communication and active listening skills have been utilized
High school diploma, GED or equivalent, or equivalent work experience, preferred
Prior experience working with Microsoft Office is preferred          
Prior experience working with order placement systems and tools preferred
Root cause analysis experience preferred
Remote Customer Care Specialist ($19.00 - $21.00 / Hour)
By Talentify.io At United States
Develop initial treatment plans and provide case management and care coordination with service providers and referral sources
Familiarity with contemporary utilization management practices
Perform other duties within the scope of the position and employee's abilities
2+ years of postgraduate experience in a behavioral health care setting
Knowledge of assessment and referral in the context of mental illness and substance abuse
Experience and interest in providing therapeutic services within a time-effective and recovery-oriented framework
Remote Customer Care Specialist
By HelpWelp At United States
Pay is based on several factors including but not limited to relevant work experience, education, and certifications.
Prior experience in a work from home position
What other skills/experience would be helpful to have?
You may be asked to participate in special projects, assume new responsibilities and adjust priorities as requested
1-3 years of prior experience in a customer-facing role
Excellent verbal, written, and listening skills
Sr Quality & Training Specialist - Customer Care/Promise (Remote)
By Trustmark At United States
3 plus years of experience in organizational change management or project management
Time management and prioritization skills
Implement and support the use of organizational change management methodology, Managed Change®.
Perform needs assessments to determine performance requirements and learning approaches.
Assess and identify appropriate trainers/SMEs to participate in knowledge transfer. Provide direction, oversight, coaching, development and ongoing evaluation of trainers/SMEs.
5 plus years of instructional design, facilitation or other learning support work experience within a call center environment
Customer Care Specialist -Remote: Van Buren, Ar ($500.00 / Week)
By Talentify.io At United States
Assist with credit-related memberships, services, and product offerings; and advocate for solutions that will help consumers improve their creditworthiness.
At least one year of customer service experience.
Help consumers understand credit bureau processes and educate them on appropriate steps to request corrections.
Receive customer requests for assistance; identify support needed, and either help or forward requests to the appropriate functional area.
Effectively handle escalated customer issues in a professional and timely
Must live within 45 minutes of Van Buren, AR

Are you looking for a job that offers flexible hours and the opportunity to work from home? Assurant is hiring a Remote Customer Care Specialist to provide exceptional customer service to our clients. As a Remote Customer Care Specialist, you will be responsible for responding to customer inquiries, resolving customer issues, and providing accurate information in a timely manner. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

Overview:

The Remote Customer Care Specialist at Assurant is responsible for providing excellent customer service to customers over the phone and via email. The Remote Customer Care Specialist will be responsible for responding to customer inquiries, resolving customer issues, and providing accurate information to customers.

Detailed Job Description:

The Remote Customer Care Specialist at Assurant will be responsible for providing excellent customer service to customers over the phone and via email. The Remote Customer Care Specialist will be responsible for responding to customer inquiries, resolving customer issues, and providing accurate information to customers. The Remote Customer Care Specialist will also be responsible for following up with customers to ensure their satisfaction and to ensure that their issues have been resolved.

What is Remote Customer Care Specialist At Assurant Job Skills Required?

• Excellent customer service skills
• Excellent communication skills
• Ability to multitask
• Ability to work independently
• Ability to work in a fast-paced environment
• Proficiency in Microsoft Office
• Knowledge of customer service software

What is Remote Customer Care Specialist At Assurant Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Ability to work in a remote environment
• Ability to work flexible hours

What is Remote Customer Care Specialist At Assurant Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of Microsoft Office

What is Remote Customer Care Specialist At Assurant Job Experience?

• Previous customer service experience
• Previous remote customer service experience

What is Remote Customer Care Specialist At Assurant Job Responsibilities?

• Respond to customer inquiries via phone and email
• Resolve customer issues in a timely manner
• Provide accurate information to customers
• Follow up with customers to ensure their satisfaction
• Maintain customer records
• Monitor customer service metrics