Call Center Appointment Service Coordinator - (Remote In Georgia)
By Talentify.io At United States
Educate members on benefit coverage, patient financials, and proper use of Health Plan systems and facilities
Orient and train new or less experienced staff through on-the-job training programs
Opportunity to make a positive impact on customer satisfaction and retention
Access to electronic medical records systems to efficiently assist customers
Advocate for customer needs and interests within the employer organization
Responsible for scheduling and coordinating appointments across departments
Call Center Clinical Pharmacy Technician - Remote
By Prime Therapeutics At , Remote
You will determine appropriateness for medications and communicate decision to physicians, physician`s office staff, medical management staff and/or pharmacists.
For CPTs assigned to work the fax queue, responsibilities will also include:
Must have an active pharmacy technician licensure or registration in accordance with state requirements.
Active Pharmacist license supersedes requirement for CPT and/or PTCB.
Specialty or retail pharmacy industry experience, previous reimbursement experience, and/or working in a health plan/health care setting.
Excellent written and verbal communication skills.
Coordinator - Hr Call Center
By Cincinnati Children's Hospital At , Cincinnati, 45206 $22.79 - $27.77 an hour
3 - 5 years of work experience in a related job discipline
2 - 3 years of Human Resources work experience
1 - 2 years of call center work experience with multiple platforms (call, email, and/or chat)
1 - 2 years of onboarding work experience
Knowledge of regulations, procedures, and best practices in the field. Proficient ability to interpret and communicate CCHMC policies and procedures.
Performance Improvement Identifies and communicates workflow suggestions/concerns and provides input toward resolution to maximize efficiency.
Medical Assistant - Clinical Call Center *Remote*
By The Portland Clinic At , Portland $18.85 - $25.44 an hour
Current American Heart Association (AHA) CPR Certification
Previous experience in ambulatory care
Oral communication skills and excellent phone etiquette with an ability to convey and receive information via the telephone
Voluntary benefits: Life/AD&D, Dependent Life/AD&D, Short-Term Disability, Critical Illness, and Disability
*This is a work from home position. Must be located in Oregon or Washington*
DUTIES & RESPONSIBILITIES (* Essential Functions)
Call Center Clinical Pharmacy Technician (Remote)
By Prime Therapeutics At , Remote
You will determine appropriateness for medications and communicate decision to physicians, physician`s office staff, medical management staff and/or pharmacists.
For CPTs assigned to work the fax queue, responsibilities will also include:
Must have an active pharmacy technician licensure or registration in accordance with state requirements.
In states that do not require licensure or registration, must have an active national certification (e.g., PTCB or ExCPT).
Specialty or retail pharmacy industry experience, previous reimbursement experience, and/or working in a health plan/health care setting.
Excellent written and verbal communication skills.
Call Center Space Management Coordinator
By Flik Hospitality Group At , New York, 10112, Ny $23 an hour
Associates at Flik Hospitality are offered many fantastic benefits.
Ensure every call is answered with enthusiasm and each caller has an efficient and memorable experience
Answer phones and respond to a variety of general inquiries and/or refer to the appropriate department or person.
Input all requests in facilities ticketing system routing to appropriate teams in an efficient manner with appropriate level of classification
Conduct follow-up calls with callers when appropriate to provide them with status updates on their requests
Participate in daily and weekly meetings, reviewing all relevant info needed to stay connected to the overall Hospitality and Facilities Teams
Call Coordinator Jobs
By Neighborly® At United States
Capture and input as many details as possible in the Customer Relationship Management system for the next agent.
Demonstrate determination and persistence in meeting goals provided by management on a daily/monthly/annual basis.
Demonstrate technical competency and improve skills after receiving coaching.
Basic knowledge of Microsoft Office Suite (TEAMS, One-drive, SharePoint) is required.
1+ years of working experience in customer service or a related field is preferred.
Answer all incoming phone calls from customers in a professional and timely manner.
Clinical Coordinator (Remote) Jobs
By RITE AID At Yocumtown, PA, United States
An intelligent and articulate individual who can relate to people at all levels of an organizations and possesses excellent communication skills
Sound technical skills, analytical ability, good judgement, and strong operational focus
Demonstrated ability to manage multiple priorities and deadlines
Assist with formulary file preparation, quality control and submission
Assist with adjudication list maintenance and reporting requests
Assist with analysis of impact reports and member mailings
A&G Clinical Coordinator - 100% Remote
By Healthfirst At Georgia, United States
Complete all associated data entry and authorization creation in the True care system.
Knowledge of related NY state and federal regulations highly desirable
Knowledge of the New York state ART 44 PHL and federal regulatory environment
Knowledge of claims payment process and claims data system (MHS)
Prepare cases for the clinical team by gathering documentation, loading evidence, and making calls to members and providers.
Perform administrative activities including but not limited to generating and printing determination and authorization notification letters.
Remote Call Center Agent / Intake Coordinator
By Talentify.io At United States
Maintaining knowledge of various health plan partner benefits, networks, CMS regulations and health plan partner policies
ICD-9/ICD-10 and CPT Knowledge Telecommuting Requirements:
Determining authorization or notification requirements
Preparing authorization cases for Medical Directors, Network Operations Nurses and Case Managers
Utilizing experience and judgement to plan, accomplish goals and effectively resolve each assigned task
Managing authorizations / notifications and other service requests received via incoming phone calls, faxes and portal submission
Clinical Care Coordinator (Call-In)
By REHAB Hospital of the Pacific At , Honolulu, 96817, Hi
Collaborates with compliance director, payers and Health Information Management staff to be knowledgeable regarding documentation.
One (1) year of case management experience.
Reviews the ordering of diagnostic testing and outside clinical procedures, alerting treatment team to possible coverage and utilization management issues
Complies with and updates yearly skills review per policy and timely completes requirements needed to maintain position and/or employment at REHAB.
Interacts openly and professionally while supporting management directives and strategic objectives.
Establishes lines of communication with community liaisons, nursing, therapy, PFS and support service managers.
Call Center Representative Clinical Administrative Coordinator Senior - Aarp - National Remote
By UnitedHealth Group At , Dallas, 75202, Tx $18.80 - $36.78 an hour
Extensive work experience within own function. Applies knowledge/skills to a range of moderately complex activities.
Demonstrates great depth of knowledge/skills in own function.
Check procedure codes against notification requirements and benefit coverage to determine next steps
Extensive work experience within own function.
Serve as primary point of contact for providers or members regarding medical/behavioral/clinical services or benefits
Receive calls requesting medical/behavioral/clinical services or benefits information (e.g., from providers or members)
Clinical Call Center Coordinator
By iCare Health Solutions At , Remote
Typically has the following skills or abilities:
Operational knowledge of managed care or healthcare plans, team members, and clinical staff
Computer literate and proficient in Microsoft Office and data management systems
Experience with HEDIS activity coordination and working with Managed, Acute, Provider Care environment
Responsible for informing members regarding the program benefits
1-3 years of call center experience
Call Center Clinical Pharmacy Technician Remote
By Prime Therapeutics At Baton Rouge, LA, United States
You will determine appropriateness for medications and communicate decision to physicians, physician`s office staff, medical management staff and/or pharmacists.
For CPTs assigned to work the fax queue, responsibilities will also include:
Must have an active pharmacy technician licensure or registration in accordance with state requirements.
In states that do not require licensure or registration, must have an active national certification (e.g., PTCB or ExCPT).
Active Pharmacist license supersedes requirement for CPT and/or PTCB.
Specialty or retail pharmacy industry experience, previous reimbursement experience, and/or working in a health plan/health care setting.
Call Center Coordinator Jobs
By Planned Parenthood Southeastern Pennsylvania At Philadelphia, PA, United States

Planned Parenthood Southeastern Pennsylvania is the local affiliate of the country’s leading sexual and reproductive health care advocate and provider. Planned Parenthood Southeastern Pennsylvania ...

Clinical Logistics Support Coordinator - Remote
By Matrix Medical Network At , Largo, 33770, Fl $17.50 an hour
Proven time management, multi-tasking, prioritization and follow-up skills in a rapidly changing environment
Must meet requirements and experience skills sets
Utilize effective communication skills to manage member appointments to positively impact providers’ productivity.
Minimum 1 year of customer service experience displaying excellent customer service skills
Location: Position is remote. Work from home opportunity.
Manage timing of visits in providers’ schedules and ensures quality and accuracy of schedule.
Call Center Appointment Service Coordinator - Remote
By Kaiser Permanente At Duluth, GA, United States
Minimum two (2) years of experience in a similar customer service position which included data entry and high volume phone duties.
Minimum four (4) years of call center experience representing managed care or health insurance customer service.
Minimum two (2) years of experience in a claims paying environment, clinical office environment or contact center.
High School Diploma or General Education Development (GED) required.
Appointment-setting experience in a clinical setting or health care service role.
Working knowledge of PC and computer software (i.e. Microsoft Office, CRM Documentation, and EMR Tools).
Call Center Coordinator Jobs
By Revel At New York, NY, United States
Experience working in a call center, or high call volume environment
Previous transportation/logistics dispatch experience is a plus
Zendesk experience is a plus.
Must be able to work in person.
Be proactive and well-organized with superior attention to detail
Be proficient in Microsoft Office Suite, as well as Google Drive
Clinical Coordinator (Remote) Jobs
By MedCerts At United States
Manage the clinical placement process by determining site-specific requirements and communicate these to student in a timely manner
Bachelor’s Degree from a four-year college or university or equivalent combination of education and experience
Collaborate with MedCerts staff to resolve student concerns of clinical requirements
At least three years of closely related experience
Strong interpersonal and communication skills
Experience with design and implementation of business development strategy
Clinical Care Coordinator (Remote)
By Providence At , Renton, 98057, Wa
We welcome 100% remote work for residents who live within a commutable distance of Renton, WA.
Required qualifications for this position include:
Preferred qualifications for this position include:
Check out our benefits page for more information about our Benefits and Rewards.
Assure that an integrated approach to the patients' care coordination is fulfilled
Perform all duties in a manner that promotes team concept and reflects the Sisters of Providence mission and philosophy.