Director Of Customer Service (Cs/Cx)
By ReflexMD Inc. At United States
Educate prospective customers on product offerings and services and the benefits it provides
5+ years in a leadership / management level position
Experience with or knowledge of Zendesk or similar CRM and customer service tools/technology
Work closely with cross-functional teams to identify customer pain points, resolve product and technological issues, and improve the overall customer experience
10+ years of customer service experience within a direct-to-consumer, e-commerce, subscription-based environment
Experience managing teams both in-house and offshore (e.g., Philippines)
Sales Enablement Manager - Cs (Remote)
By Drata At United States
Excellent mentoring, coaching and performance management skills
Certified in FORCE Management, Value Selling, Sandler Sales or similar methodologies such as MEDDICC
Work Remotely: Flexible hours and work from home + $1,000 annually to cover necessary business related items for your home office
Curate, launch and maintain a robust virtual onboarding experience for new hires
Leverage MEDDICC and Value Selling to build development pathways, programs and certifications for current team members
4+ years of experience in sales enablement, sales, customer success or sales leadership
Cs Specialist Tier I
By Pie Insurance At United States
Applies Workers Comp training and knowledge to policy, billing and agency questions, concerns and production
1 year of customer service experience is preferred
Entry-level communication skills: able to clearly and professionally communicate with customers both verbally and in written form
Basic problem solving skills to be able to resolve simple problems quickly and effectively with some guidance
Provide responsive, timely, and relevant service to customers and partners
Handles tier 1 phone, email, and platform-based communication with customers and cross-functional partners to provide excellent customer service
Senior Business Process Analyst-Cs (Remote)
By Paycor At United States
Bachelor’s degree in Business, Finance or IT preferred, or commensurate experience.
Communicate requirements/solutions to development teams.
5 years of prior business process analyst or continuous improvement experience with multiple releases.
Experience with development and testing practices.
Proven skills in MS Office (Excel, Word, Visio and PowerPoint).
Define new and/or improved business processes and system uses to meet business objectives.
Wrap Program Manager/Qmhp
By Bert Nash Community Mental Health Center At , Lawrence, 66044, Ks $71,000 - $78,000 a year
Providing regular performance review and evaluations for team member as determined by BNC personnel management policy;
Knowledge of or experience in primary and secondary school settings;
Knowledge of or experience in community mental health;
Working with team members to provide focused training that enhances skills and development;
For roles requiring QMHP qualification, must be licensed by the Behavioral Sciences Board in Kansas with a reimbursable specialty;
Knowledge of community service programs and resources designed to assist targeted populations of the county;
Trainer Cs & Claims I (Remote) For Or & Wa
By Moda Health At United States
Bachelor's degree in Education, Healthcare, or another relevant field. One (1) year of directly related experience may be substituted.
Experience in using Facets and other Moda software preferred.
Demonstrated knowledge of adult learning theories and methodologies.
Excellent reading, oral, and written communication skills, and ability to interact courteously, professionally, and patiently with all persons internally and externally.
Strong interpersonal and diplomacy skills; adept in conflict resolution, group dynamics, and team building.
Excellent presentation skills in a variety of settings.
Cs Lead Jobs
By Primer At United States

Responsibilities We are looking to hire a Customer Success Lead. This person will be responsible for ensuring customers can adopt Primer’s tools quickly and efficiently. They will drive value on ...