People Manager Jobs
By SWTCH At California, United States
Collaborate with finance and leadership to develop competitive compensation and benefits packages.
Manage employee benefits programs and communicate updates to the workforce.
Develop and execute performance management programs, including goal-setting, feedback, and performance reviews.
Ensure salaries and benefits comply with the current legislation about human rights and pay equity.
Identify training and development needs, coordinating learning opportunities to enhance employees' skills and competencies.
Lead end-to-end recruitment processes, from sourcing and screening to offer negotiations and onboarding.

Are you looking for an exciting and rewarding career in people services? We are looking for a People Services Manager to join our team and help us provide exceptional customer service to our clients. As the People Services Manager, you will be responsible for managing a team of customer service representatives and ensuring that our clients receive the best possible service. You will also be responsible for developing and implementing strategies to improve customer service, as well as providing training and support to your team. If you have a passion for people and customer service, this is the perfect job for you!

Overview:

People Services Managers are responsible for overseeing the human resources department of an organization. They manage the recruitment, hiring, training, and development of employees, as well as the administration of employee benefits and compensation. They also ensure that the organization is compliant with all applicable laws and regulations. People Services Managers must have excellent communication and interpersonal skills, as well as strong organizational and problem-solving skills.

How To Become an People Services Manager:

To become an People Services Manager, you will need to have a bachelor’s degree in human resources, business administration, or a related field. You may also need to have experience in a related field, such as management or human resources. Additionally, you may need to obtain certification in human resources management.

People Services Manager Skills:

• Excellent communication and interpersonal skills
• Strong organizational and problem-solving skills
• Knowledge of applicable laws and regulations
• Ability to manage multiple tasks and prioritize effectively
• Proficiency in Microsoft Office Suite
• Knowledge of human resources management systems
• Ability to develop and implement policies and procedures

What is People Services Manager Knowledge?

• Human resources management
• Employment law
• Employee benefits
• Compensation and payroll
• Recruiting and hiring
• Training and development
• Performance management
• Conflict resolution

What is People Services Manager Responsibilities?

• Oversee the recruitment, hiring, training, and development of employees
• Administer employee benefits and compensation
• Ensure compliance with applicable laws and regulations
• Develop and implement policies and procedures
• Manage employee relations
• Resolve conflicts and disputes
• Monitor performance and provide feedback
• Prepare reports and analyze data

What is People Services Manager Experience?

• Previous experience in a related field, such as management or human resources
• Experience in developing and implementing policies and procedures
• Experience in administering employee benefits and compensation
• Experience in resolving conflicts and disputes

What is People Services Manager Qualifications?

• Bachelor’s degree in human resources, business administration, or a related field
• Certification in human resources management
• Knowledge of applicable laws and regulations

People Services Manager Education:

• Bachelor’s degree in human resources, business administration, or a related field
• Certification in human resources management

Tools to Help People Services Manager Work Better:

• Human resources management software
• Applicant tracking systems
• Performance management software
• Employee engagement software
• Learning management systems
• Time tracking software

Good Tips to Help People Services Manager Do More Effectively:

• Develop and implement policies and procedures to ensure compliance with applicable laws and regulations.
• Utilize human resources management software to streamline processes and improve efficiency.
• Develop and maintain strong relationships with employees to ensure a positive work environment.
• Monitor employee performance and provide feedback to ensure that goals are met.
• Utilize applicant tracking systems to ensure that the recruitment process is efficient and effective.

Common People Services Manager Interview Questions:

• What experience do you have in human resources management?
• How have you handled difficult employee relations issues in the past?
• What strategies do you use to ensure compliance with applicable laws and regulations?
• How do you ensure that the recruitment process is efficient and effective?
• What strategies do you use to ensure that employees are engaged and motivated?