Payments Support Specialist Jobs

Superb prioritization and time management

Strong problem-solving and troubleshooting abilities

BA/BS or equivalent work experience

1+ years of experience in customer-facing roles, either with consumer or enterprise, in tech or financial tech industry

Experience with Fraud, Risk, and Chargebacks across payment, e-commerce, retail, or digital media

Experience in supporting web applications

Provide and review support reporting with management

Manage the support case queue in FreshDesk

At least 2 years of experience in customer support

Strong communication skills - written, verbal, presentation, executive

Ability to work remote or hybrid

Comprehensive medical benefits, 100% paid for employee

Must have strong computer skills, experience with Microsoft Office (specifically Outlook, Word & Excel)

Skills in data interpretation & data entry with a good speed/accuracy and with low error rate

Experience working for a service-oriented, small-mid sized company, is preferred

Excellent organizational and multitasking skills

Excellent interpersonal communication skills (written and verbal)

Basic knowledge of payment processing industry or similar preferred by not required

Demonstrated management and leadership skills

Bachelor’s degree, or equivalent experience

Five to eight years of sales and marketing experience in the financial services industry

1-3 years’ experience in the Healthcare Payments field

Strong communication, organizational and analytical skills

Ability to manage multiple priorities

Demonstrated management and leadership skills

Bachelor’s degree, or equivalent experience

Five to eight years of sales and marketing experience in the financial services industry

1-3 years’ experience in the Healthcare Payments field

Strong communication, organizational and analytical skills

Ability to manage multiple priorities

Demonstrated management and leadership skills

Bachelor’s degree, or equivalent experience

Five to eight years of sales and marketing experience in the financial services industry

1-3 years’ experience in the Healthcare Payments field

Strong communication, organizational and analytical skills

Ability to manage multiple priorities

Demonstrated management and leadership skills

Bachelor’s degree, or equivalent experience

Five to eight years of sales and marketing experience in the financial services industry

1-3 years’ experience in the Healthcare Payments field

Strong communication, organizational and analytical skills

Ability to manage multiple priorities

1-3 years relevant experience in Payments, account management, or analysis

Support sales and renewals processes; enabling Sales and Account Management teams

Negotiation skills and proposal writing experience

Develop, support, and manage key projects to support Mindbody’s payments strategy and customer’s payments needs

Strong analytical skills; can do basic math with high attention to detail

Experience working in a customer-facing capacity

Manage the day-to-day payments processing, flow of funds and reconciliation from our payments providers in North America

Handle operational implementations of new payment capabilities

3+ years of experience within the payments industry processing domestic and cross-border payments

Strong knowledge of the cards space within the US

Experience with account and PSP implementations or similar projects

Excellent written and verbal communication skills

• ISO20022 payments related knowledge, experience in operational readiness and related certification is highly desired.

• Support and delivery for release management and test activities.

• You will have previous relevant experience in global banking or payment operations.

• Previous relevant experience in one or more specific technical areas.

• Knowledge about *** system landscape is an advantage.

• Have high attention to detail and organization skills.

Experience with data entry with high attention to detail while handling highly sensitive information

Merchant Services and payments processing support experience

Excellent communication and interpersonal skills, specifically with customer interfacing

Bonus Points For Experience With

We consult, we counsel, we dream, we build, and we deliver awesome code and excellent products.

Be the point of contact for all national account boarding and provide stellar customer service to those high touch clients