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Patient Customer Service Representative Jobs in Illinois

Patient Service Representative I
By Ann & Robert H. Lurie Children's Hospital of Chicago At Northbrook, IL, United States
Some knowledge of medical terminology, third party billing, and managed care requirements strongly preferred.
Some knowledge of electronic medical record.
Proficient in Microsoft Word applications such as Outlook and other computer skills preferred.
Problem solving skills and ability to handle multiple priorities in fast paced environment.
Ability to manage stressful situations appropriately.
Requirement to enter and or release lab orders
Patient Service Representative Ob Gyn
By Intermountain Healthcare At , Thornton, Co $16.24 - $23.69 an hour

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

Anticipated job posting close date:

Patient Service Representative I
By Ann & Robert H. Lurie Children's Hospital of Chicago At Streeterville, IL, United States
Some knowledge of medical terminology, third party billing, and managed care requirements strongly preferred.
Some knowledge of electronic medical record.
Proficient in Microsoft Word applications such as Outlook and other computer skills preferred.
Problem solving skills and ability to handle multiple priorities in fast paced environment.
Ability to manage stressful situations appropriately.
Requirement to enter and or release lab orders
Patient Service Representative I
By Ann & Robert H. Lurie Children's Hospital of Chicago At Skokie, IL, United States
Some knowledge of medical terminology, third party billing, and managed care requirements strongly preferred.
Some knowledge of electronic medical record.
Proficient in Microsoft Word applications such as Outlook and other computer skills preferred.
Problem solving skills and ability to handle multiple priorities in fast paced environment.
Ability to manage stressful situations appropriately.
Requirement to enter and or release lab orders
Patient Service Representative I
By Ann & Robert H. Lurie Children's Hospital of Chicago At Glenview, IL, United States
Some knowledge of medical terminology, third party billing, and managed care requirements strongly preferred.
Some knowledge of electronic medical record.
Proficient in Microsoft Word applications such as Outlook and other computer skills preferred.
Problem solving skills and ability to handle multiple priorities in fast paced environment.
Ability to manage stressful situations appropriately.
Completes pre-registration as well as full registration as needed for families.
Patient Service Representative I Tcp
By Ann & Robert H. Lurie Children's Hospital of Chicago At Glenview, IL, United States
Some knowledge of medical terminology, third party billing, and managed care requirements strongly preferred.
Some knowledge of electronic medical record.
Proficient in Microsoft Word applications such as Outlook and other computer skills preferred.
Problem solving skills and ability to handle multiple priorities in fast paced environment.
Ability to manage stressful situations appropriately.
Completes pre-registration as well as full registration as needed for families.
Patient Service Representative Jobs
By Dental Care Alliance At East Peoria, IL, United States
Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
Experience working in a dental, medical, or other health-care office, preferred
Knowledge of insurance plans (HMO/PPO), is a plus
Must have exceptional customer service skills
Respond to patient questions and or concerns according to DCA Policies
Follow up on no shows/cancellation of Appointments
Patient Service Representative-Neurology Casual Days
By Northwestern Medicine At , Chicago, 60611, Il
Zero (0) to two (2) years experience in a customer service position.
Previous experience in a healthcare setting.
Working knowledge of medical terminology.
Communicates with patients and guests including greeting them upon arrival, confirming identity and providing necessary information related to their visit.
Completes check-in/out functions as directed.
Confirms and updates patient identification and demographic/insurance information.
Patient Service Representative Jobs
By Northwestern Medicine At , Chicago, 60642, Il
Zero (0) to two (2) years experience in a customer service position.
Previous experience in a healthcare setting.
Working knowledge of medical terminology.
$10,000 Tuition Reimbursement per year ($5,700 part-time)
$6,000 Student Loan Repayment ($3,000 part-time)
$1,000 Professional Development per year ($500 part-time)
Patient Service Representative Jobs
By Strivernet RPO Services At Oak Lawn, IL, United States

1 yr of customer service or office experience

Must have High School Diploma

Patient Service Representative Jobs
By Northwestern Medicine At , Chicago, 60611, Il
Zero (0) to two (2) years experience in a customer service position.
Previous experience in a healthcare setting.
Working knowledge of medical terminology.
$10,000 Tuition Reimbursement per year ($5,700 part-time)
$6,000 Student Loan Repayment ($3,000 part-time)
$1,000 Professional Development per year ($500 part-time)

Are you looking for a rewarding career in customer service? We are looking for an experienced Patient Customer Service Representative to join our team! As a Patient Customer Service Representative, you will be responsible for providing excellent customer service to our patients, ensuring their satisfaction and resolving any issues they may have. If you have a passion for helping others and providing exceptional customer service, this is the perfect job for you!

Overview A Patient Customer Service Representative is responsible for providing excellent customer service to patients and their families. They are the first point of contact for patients and are responsible for answering questions, providing information, and resolving any issues that may arise. They must be knowledgeable about medical terminology, insurance policies, and patient rights. Detailed Job Description The Patient Customer Service Representative is responsible for providing excellent customer service to patients and their families. They are the first point of contact for patients and are responsible for answering questions, providing information, and resolving any issues that may arise. They must be knowledgeable about medical terminology, insurance policies, and patient rights. They must be able to effectively communicate with patients, families, and medical staff. They must be able to maintain a professional demeanor and handle difficult situations with tact and diplomacy. Job Skills Required
• Excellent customer service skills
• Knowledge of medical terminology
• Knowledge of insurance policies and patient rights
• Ability to effectively communicate with patients, families, and medical staff
• Ability to maintain a professional demeanor
• Ability to handle difficult situations with tact and diplomacy
• Ability to multi-task and prioritize
• Computer literacy
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of medical terminology
• Knowledge of insurance policies and patient rights
• Ability to effectively communicate with patients, families, and medical staff
Job Knowledge
• Knowledge of medical terminology
• Knowledge of insurance policies and patient rights
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
Job Experience
• Previous customer service experience
• Previous experience in a medical setting
Job Responsibilities
• Answer patient and family questions
• Provide information and resolve any issues that may arise
• Maintain a professional demeanor
• Handle difficult situations with tact and diplomacy
• Multi-task and prioritize
• Update patient records
• Follow up with patients and families
• Ensure patient confidentiality