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Partner Success Specialist Jobs

Customer Success Specialist (Learning Partner)
By ClassUp At United States
3+ years customer support experience in a technology/education/internet/service field.
3+ years’ experience with inbound/outbound calls.
Excellent verbal and written communication skills.
Provide quality support in the areas of handling questions, troubleshooting, and account assistance.
Escalate issues that cannot be immediately resolved and proactively provide updates to customers on open cases.
Work with other departments when necessary as client advocates to ensure resolution.
Partner Success Specialist Jobs
By Forbright Bank At United States
Outstanding organizational, problem-solving, and time management skills
Provide ongoing internal feedback to ELN management on requests made by Partner Contractors for resource/support additions/improvements
Delight and provide excellent service to customers, partners, contractors, and internal ELN managers
Be keenly aware of and meet internal SLA requirements including but not limited to response time metrics
Educate contractors about ELN products & processes, including best practices for offering ELN products to end customers
Previous experience with solar and/or home improvement lending highly desired
Partner Success Principal, Eastern Us
By Via At Washington, DC, United States
You have minimum of 7+ years of relevant work experience, including client facing experience
Negotiate and sign contract renewals and service expansions to increase year-on-year revenue from each partnership
Relationship builder who remains calm and collected when facing crisis or criticism and celebrates partners’ successes with them
Salary Range: $125,000 - $165,000
Partner Compliance Specialist Jobs
By CharterUP At United States
Strong understanding of trip tracking systems, rate management, and quality control processes.
Excellent organizational skills and attention to detail, with the ability to manage multiple projects simultaneously.
Bachelor's degree in business, legal studies, or a related field (or equivalent experience).
Previous experience in a compliance-related role involving data-driven identification of compliance gaps, development of effective solutions, and implementation of corrective actions
Familiarity with transportation industry regulatory requirements and industry standards relevant to the role.
Effective communication and interpersonal skills to collaborate with partner operators, internal teams, and external stakeholders.
Sr. Lead Advisor, Partner Success
By Chick-fil-A Corporate Support Center At Atlanta, GA, United States
Shape and influence the capabilities we offer our stakeholders, team culture, and the impact of our work
Host workshops with partners to share data and technology integration requirements, project updates, etc
Provide ongoing feedback to the Partner Experience team on ways to improve partner onboarding and integration
Represent partner systems and operational requirements to internal Chick-fil-A organizations
Minimum 8 years consulting or field-consulting experience representing one organization to another
Previous experience leading or supporting supply chain technology implementation or integration projects
Remote - Director Of Partner Success
By Green Dot Corporation At United States
5 years’ experience or equivalent in program/project management with progressively increasing responsibilities
Prior broad program management experience, with people management responsibilities
Lean management/business agile experience preferred
Customer relationship management/account management experience preferred.
7 yrs experience in management and people leadership roles
Monitor client satisfaction, facilitate improvement as needed, and regularly communicate with clients’ key stakeholders in conjunction with the management team.
Creator Success Partner Jobs
By LTK (formerly rewardStyle & LIKEtoKNOW.it) At New York, NY, United States
Knowledge of and experience with HubSpot and other customer enablement tools and platforms
Provide training and guidance on using the platform’s tools and features effectively, optimizing their experience, and maximizing their desired outcomes.
Develop strategy and workflow to create a best-in-class customer experience once creators are onboarded to LTK.
5+ years of experience in Customer Success, ideally in working with creators or other types of talent
Experience in coaching entrepreneurs, conducting training and enablement oversight (or building and scaling new programs) is a plus but not required.
Strong executive presence and influencing skills; ability to build trust with employees and Creators at all levels
Customer Success Partner Jobs
By BillingPlatform At Denver, CO, United States
Strong account management, client service, and/or management consulting experience
Cultivate relationships with key customer roles from functional owners to senior management
Proactively identify where and how BillingPlatform capabilities can deliver incremental business value
Aligns the customer roadmap to current capabilities as well as future product direction
7+ years customer-facing experience in customer success, technical sales, or professional services
Experience in the high tech industry, preferably in a Software as a Service (SaaS) environment
Partner Success Leader - Us
By SORACOM At Atlanta, GA, United States
You will maintain knowledge and awareness of competitor’s products, pricing, discount structures, and overall strengths and weaknesses
You have the ability to work collaboratively, resolve conflicts and ensure follow-through with exceptional verbal and written communication skills.
You have at least 15 years of partner experience, which could be at a partner or in a partner-facing role
You have a thorough understanding of, and experience in, a multi-faceted partner ecosystem
You have experience with cellular IoT solutions and services
You have experience with Salesforce CRM, PRM or both
Partner Success Associate, Western Us
By Via At Seattle, WA, United States
You have minimum of 1+ years of relevant work experience, including client facing experience
Negotiate and sign contract renewals and service expansions to increase year-on-year revenue from each partnership
Relationship builder who remains calm and collected when facing crisis or criticism and celebrates partners’ successes with them
Analyst - Partner Success
By Cint At United States
Previous customer-facing experience with proven ability to manage multiple complex projects under tight deadlines
Communicate knowledgeably to users about our product, new developments, our business model, and the economic dynamics of the marketplace
Experience with client interaction, client presentations, and quantitative data analysis
High proficiency in Excel with strong analytical capabilities
Previous experience working in Salesforce, Microsoft PowerBI, and Microsoft Office Products
Gain a working understanding of clients’ businesses and organizational structures to proactively identify and execute opportunities for existing clients
Partner Success Specialist - Mountain States
By Curriculum Associates At United States
Previous experience as a K-12 Educator, in Education Sales, or in Customer Management
You have a combination of education and experience that proves competency in the requirements of the role
You employ strong organizational and time management skills, along with the ability to prioritize tasks based on importance
Fulfill ad hoc reporting needs in support of specific implementation requests, as needed based on territory requirements
You have an Associate’s Degree or equivalent experience
You have 1 year or more experience in customer service, sales, or teaching (or a combination)
Client Success Partner Jobs
By Sterling At United States
Proven success in account management, success, sales, and/or project management experience with at least 3+ years of experience
Must have experience leading face-to-face client presentations with and without middle to executive level management
Superior program management, negotiation skills and the ability to get into the weeds on process improvements
Demonstrated ability for strong stakeholder management: internally and externally
Relationship Cultivation and Strategic Management
Experience managing enterprise level customers of at least half-million dollar annual revenue and the ability to show evidence of this
Senior Partner Success Specialist
By FARFETCH At New York, United States
5 years' experience in client success/account management environment;
Manage a portfolio of complex partners with varying degrees of integrations, operational and growth targets;
You will manage onboarding so that the foundations of the partnership are well established from the start;
You will lead the development of operational solutions based on partner requirements and support Retail Logistics with complex technical solutions;
You will manage partner's adoption and training of best practices to improve efficiency;
Must have experience in a B2B environment, marketplace and luxury;
Learning Partner (Customer Success Specialist)
By ClassUp At United States
3+ years customer support experience in a technology/education/internet/service field.
3+ years’ experience with inbound/outbound calls.
Excellent verbal and written communication skills.
Provide quality support in the areas of handling questions, troubleshooting, and account assistance.
Escalate issues that cannot be immediately resolved and proactively provide updates to customers on open cases.
Work with other departments when necessary as client advocates to ensure resolution.
Head Of Partner Success
By Check At New York, NY, United States
5+ years of experience in a role focused on driving the success of external customers
Strong communication skills and an executive presence
An entrepreneurial mindset with the ability to manage competing priorities and deliver results
Be responsible for growing the revenue of the partners you cover.
Own partner relationships directly as their primary point of contact at Check.
Diagnose partner challenges & present recommendations in a consultative manner.
Head Of Partner Success
By Check At San Francisco, CA, United States
5+ years of experience in a role focused on driving the success of external customers
Strong communication skills and an executive presence
An entrepreneurial mindset with the ability to manage competing priorities and deliver results
Be responsible for growing the revenue of the partners you cover.
Own partner relationships directly as their primary point of contact at Check.
Diagnose partner challenges & present recommendations in a consultative manner.
Regional Director, Partner Success, Simplilearn
By Fullstack Academy At United States
Great attention to detail and project management skills
Experience working in a growth environment and being comfortable with a dynamic role and set of responsibilities
Collaborate with internal teams to address partnership needs, including marketing, enrollment, student success, academics and finance
Customer Success experience managing relationships with universities, corporations or government partnerships
Has managed corporate partnerships with large organizations, ideally universities, taking ownership after sales
Ability to work with remote teams located in India to drive change
Director, Partner Success Jobs
By Out & Equal At Washington DC-Baltimore Area, United States
5+ years of strong managerial leadership and team management of various levels of experience
Exemplify professional relationship management skills building confidence, rapport and trust
Excellent project and time management skills
Experience with Asana, Slack, and other project management tools
Preferred Knowledge, Skills, Abilities, and Other Characteristics (KSAOs):
Develop a team of high-performing relationship managers skilled at growing portfolio of Partnerships by identifying opportunities for upsell and cross-sell
Partner Success Principal, Central Us
By Via At Austin, TX, United States
Experience working in the public sector, plus
Build deep and trusting long-term partner relationships: Identify partner pain points, as well as opportunities for service growth and revenue generation.
Analyze daily, weekly, and long-term service performance data, providing partners with actionable recommendations to improve their service’s quality, efficiency, and growth.
Negotiate and sign contract renewals and service expansions to increase year-on-year revenue from each partnership.
Enjoy travel, embrace change, and are excited by the dynamic and mobile nature of this position
Have a Bachelor’s Degree (graduate study a plus) and a record of academic achievement

Do you want to make a real difference in the lives of others? Join our team as a Partner Success Specialist and help our partners reach their goals!

Overview A Partner Success Specialist is responsible for developing and maintaining relationships with partners and customers. They are responsible for ensuring that partners and customers are satisfied with the services and products they receive. They also work to identify opportunities for growth and improvement in the partnership. Detailed Job Description A Partner Success Specialist is responsible for developing and maintaining relationships with partners and customers. They are responsible for understanding customer needs and providing solutions to meet those needs. They also work to identify opportunities for growth and improvement in the partnership. They are responsible for providing customer service, resolving customer issues, and providing feedback to partners. They also work to ensure that partners and customers are satisfied with the services and products they receive. Job Skills Required
• Excellent communication and interpersonal skills
• Ability to build relationships with customers and partners
• Ability to identify customer needs and provide solutions
• Ability to troubleshoot customer issues
• Ability to provide feedback to partners
• Ability to work independently and as part of a team
• Knowledge of customer service principles and practices
• Knowledge of product and service offerings
Job Qualifications
• Bachelor’s degree in business, marketing, or related field
• Previous experience in customer service or sales
• Knowledge of customer service principles and practices
• Knowledge of product and service offerings
• Ability to build relationships with customers and partners
• Ability to identify customer needs and provide solutions
• Ability to troubleshoot customer issues
• Ability to provide feedback to partners
• Ability to work independently and as part of a team
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of product and service offerings
• Knowledge of sales and marketing principles
• Knowledge of customer relationship management (CRM) systems
• Knowledge of customer service software
Job Experience
• Previous experience in customer service or sales
• Previous experience in developing and maintaining relationships with customers and partners
• Previous experience in providing customer service and resolving customer issues
Job Responsibilities
• Develop and maintain relationships with partners and customers
• Understand customer needs and provide solutions to meet those needs
• Identify opportunities for growth and improvement in the partnership
• Provide customer service, resolve customer issues, and provide feedback to partners
• Ensure that partners and customers are satisfied with the services and products they receive