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Merchant Experience Associate Jobs in New York

Associate Merchant - Remote | Wfh
By Get It Recruit - Transportation At New York, NY, United States

We are on the lookout for an enthusiastic and driven Associate Merchant to join our dynamic team. At our company, we value innovation, collaboration, and a passion for delivering quality products to ...

Associate Director, Experience Management
By Annalect At New York, NY, United States
Knowledge of Data Management Platforms, Customer Data Platforms, CRMs, and database tools to collate campaign data.
Act as SME with knowledge as it pertains to dynamic ad tech vendor capabilities, integrations and innovations.
5+ years of experience within the digital advertising industry with dynamic campaigns and vendors.
Experience in Communications Planning, Digital Advertising Technology and Advanced Analytics a plus.
5-6 years technical, and/or consultative experience across digital technologies, such as:
Extensive knowledge of conversion tagging, decision trees, and ad trafficking required.
Sitewide Experience Associate Jobs
By Macy’s At , New York, 10001, Ny $87,840 - $146,400 a year
Be a champion for the business and user experience, and voice of the customer.
We encourage candidates with either a bachelor’s degree or equivalent work experience in a related field to apply.
Partner with technology / POD to evaluate technical constraints, complexities, & capabilities
Own alignment of business priorities through development of rolling backlog. Ability to prioritize business backlog as part of Product Operating Model.
Have excellent communication to ensure that your business partners feel involved and informed at all times through transparent communication.
Develop and lead business scale plan for Products.
Senior Associate, Dasher Experience
By DoorDash At New York, NY, United States
Contribute to our org's north star, First Contact Resolution, by identifying opportunities for automation and improving the Dasher deactivation experience.
You have strong written and verbal communication and presentation skills.
You have experience in customer experience and strategy.
Work closely with Product, Analytics, Engineering, Global Support Ops, and Bizapps to create new tooling and workflows;
Gain a high level of visibility from org leadership by leading our "big bet" initiatives .
You're analytical. You let data win arguments, and you're comfortable pulling your own data in SQL or modeling in Excel.
Associate Manager, Merchant Strategy & Operations - Restaurant Success
By DoorDash At New York, NY, United States
You have advanced Analytical skills (SQL a plus)
Shape and define our platform and ops strategy based on quantitative and qualitative data
Partner with product and engineering to drive changes to the platform, owning go-to-market for product launches
You want to affect change every day and can operate in energizing environments
You enjoy solving problems and can translate high-level goals into executional plans
You have an ability to build cross-functional partnerships at all levels across technical and non-technical teams to achieve common goals
Associate, Merchant Communications Jobs
By DoorDash At New York, NY, United States
You possess excellent people and project management skills, with the ability to lead and manage multiple time-sensitive projects under tight deadlines.
You are able to work effectively with multiple constituents, including peers and senior management.
You are self-motivated, succeed in high-performance cultures and dynamic environments, and have strong organizational skills and attention to detail.
Support the Merchant Communications team in managing B2B campaigns, such as partner announcements, product or data storytelling initiatives, and trade events.
Understand the merchant business to advise and partner with internal teams on programs for DoorDash merchants.
Engage with and get to know merchants to discover strong storytellers and brand advocates.
Associate Merchant - Crewcuts
By J.Crew At New York, NY, United States
Participate in inventory management and control with planning and distribution teams 
Demonstrated analytical and business skills
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Are you looking for an exciting opportunity to help create an amazing customer experience? We are looking for a Merchant Experience Associate to join our team and help us provide our customers with the best possible shopping experience. You will be responsible for managing customer inquiries, resolving customer issues, and providing excellent customer service. If you have a passion for customer service and a desire to help create a positive shopping experience, this is the job for you!

Overview Merchant Experience Associates are responsible for providing excellent customer service to merchants and ensuring that their needs are met. They are responsible for helping merchants with any questions or concerns they may have, as well as providing support for any technical issues that may arise. They must be knowledgeable about the company’s products and services, and be able to provide accurate and timely information to merchants. Detailed Job Description Merchant Experience Associates are responsible for providing excellent customer service to merchants. They must be knowledgeable about the company’s products and services, and be able to provide accurate and timely information to merchants. They must be able to troubleshoot any technical issues that may arise, and provide solutions to merchants in a timely manner. They must also be able to answer any questions or concerns that merchants may have. Job Skills Required
• Excellent customer service skills
• Knowledge of the company’s products and services
• Ability to troubleshoot technical issues
• Ability to provide accurate and timely information
• Ability to answer questions and provide solutions
• Excellent communication and interpersonal skills
Job Qualifications
• Bachelor’s degree in business, marketing, or a related field
• Previous experience in customer service or a related field
• Knowledge of the company’s products and services
• Ability to troubleshoot technical issues
• Excellent communication and interpersonal skills
Job Knowledge Merchant Experience Associates must have a thorough knowledge of the company’s products and services, as well as the ability to troubleshoot any technical issues that may arise. They must also have a good understanding of customer service principles and practices. Job Experience Previous experience in customer service or a related field is preferred. Job Responsibilities
• Provide excellent customer service to merchants
• Answer questions and provide solutions to merchants
• Troubleshoot technical issues
• Provide accurate and timely information to merchants
• Maintain a thorough knowledge of the company’s products and services