Associate, Merchant Communications Jobs

About The Team

The Communications team is responsible for telling the story of how DoorDash empowers local economies by connecting consumers to all the best merchants and goods in their communities. The team is a nimble, high-impact group that works cross-functionally with key business stakeholders, touching every corner of the organization. A roll-up-your-sleeves attitude, meticulous attention to detail, and out-of-the-box thinking, coupled with a true team spirit and the ability to juggle projects and priorities, are what make this group so effective.

About The Role

This is an important role on the Merchant Communications team that will require knowledge of the trade media landscape, a proven track record of managing cross-functional projects and stakeholders, and expertise in early communications skill sets.

You're Excited About This Opportunity Because...

• Understand the merchant business to advise and partner with internal teams on programs for DoorDash merchants.
• Draft and edit communications materials including press releases, pitches, blog posts, media recaps, and media lists, to support a wide array of merchant-facing announcements.
• Support reactive comms efforts related to our merchant partners.
• Support the Merchant Communications team in managing B2B campaigns, such as partner announcements, product or data storytelling initiatives, and trade events.
• Ideate and support merchant campaigns and events from building to planning, conceptualizing to reporting back results.
• Engage with and get to know merchants to discover strong storytellers and brand advocates.
• Engage with key cross functional partners for proactive communications planning to further develop our brand and ensure we are concepting stories that resonate with our audiences.

We’re Excited About You Because…

• You have experience leading partner announcements, event strategies, data and product storytelling, and have an understanding of the trade media and B2B campaigns.
• You are able to work effectively with multiple constituents, including peers and senior management.
• You are eager to be an active participant in and shepherd of our company culture and values.
• You take your work, but not yourself, seriously—and maintain a good sense of humor about both.
• You share in DoorDash’s mission to empower local economies – with a particular interest in raising up underserved communities and shepherding diversity, equity, and inclusion.
• You possess excellent people and project management skills, with the ability to lead and manage multiple time-sensitive projects under tight deadlines.
• You have 4-5 years of experience in communications or PR, and have worked on the agency side on food/bev, restaurant, retail, grocery, consumer tech or ad clients or have been in-house at a fast-paced consumer technology company.
• You have a bachelor's degree or higher.
• You are self-motivated, succeed in high-performance cultures and dynamic environments, and have strong organizational skills and attention to detail.

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Compensation

The location-specific base salary range for this position is listed below. Compensation in other geographies may vary.

Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. For roles that are available to be filled remotely, base salary is localized according to employee work location. Please discuss your intended work location with your recruiter for more information.

DoorDash cares about you and your overall well-being, and that’s why we offer a comprehensive benefits package, for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and several paid holidays, among others.

In addition to base salary, the compensation package for this role also includes opportunities for equity grants.

California Pay Range:

$106,000—$144,000 USD

New York Pay Range:

$106,000—$144,000 USD

Washington Pay Range:

$101,000—$137,000 USD