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Member Specialist Jobs

Tlhc - Member Relations Specialist
By TalentNow Solutions At Houston, TX, United States
Proficiency in using customer relationship management (CRM) software
Build and nurture strong relationships with members, understanding their needs and proactively seeking ways to enhance their experience
Manage day-to-day administrative tasks, including handling incoming and outgoing mail, managing office supplies, and maintaining a tidy and organized workspace
Receive and manage visitors, ensuring a welcoming environment and adhering to security protocols
Provide administrative support to various teams, including filing, data entry, and coordination of office-related tasks
Contribute to process improvements to enhance overall office efficiency and member experiences
Member Relations Specialist Jobs
By International Inbound Travel Association (IITA) At United States
Travel industry or association management experience a plus.
travel industry or association management experience a plus.
Possess the ability to learnnew technologiesincluding association management software (AMS), website software and social media platforms.
Support Simon and Fisher as needed inany/all ofthe management areas noted above.
possess the ability to learnnew technologiesincluding association management software (AMS), website software and social media platforms.
support Simon and Fisher as needed inany/all ofthe management areas noted above.
Member Outreach Specialist Jobs
By Kaiser Permanente At , Martinez $29.53 - $30.71 an hour
Must be willing to work in a Labor Management Partnership environment.
Minimum two (2) years of experience in customer service or in a health care environment required.
High School Diploma or General Education Development (GED) required.
Knowledge of PC applications including Basic proficiency in MS Word and Excel, testing required.
Must possess high level of skills in customer service
Excellent verbal, telephonic and written communication skills required.
Virtual Member Service Specialist
By HORIZON CREDIT UNION At , Boise, 83702, Id $18.14 - $26.31 an hour
Guides members through the virtual member service experience and promotes the benefits of new technology.
Resourceful problem solver and able to perform service recovery skills as needed.
Attention to detail along with strong written, oral communication and organizational skills.
Technology proficient – will demonstrate strong core technology skills, coupled with the ability to quickly learn and effectively use new technology.
BENEFITS, PERKS AND OTHER GOOD STUFF
Performs operational teller activities at the supervisory level.
Member Center Specialist (2 Year Fixed Term)
By Amnesty International Of The Usa At , Remote $69,063 - $86,329 a year
Strong analytical and project management skills, with ability to multitask and manage multiple deadlines
Staying up to date on best practices and emerging trends in online community management
Manage and monitor a moderate to high daily volume of Member Center posts
Manage user uploads, edits, trouble shooting, etc.
Strong written and verbal communication skill
Strong interpersonal, listening, oral communications, and collaboration skills to create close working relationships with colleagues and members across AIUSA
Member Specialist Jobs
By Jasper Health At United States
Knowledge, Skills, And Abilities Required
Provides member feedback to clinical team, helps develop strategic improvements to the member experience
2+ years of healthcare and patient customer service experience (required)
Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals and constituencies in a diverse community.
Meticulous organizational skills and particular attention to detail
Provides product support through phone/video calls and chat including rotating evening and weekend coverage
Member Center Specialist (2 Year Fixed Term)
By Amnesty International Of The Usa At United States
Strong analytical and project management skills, with ability to multitask and manage multiple deadlines
Staying up to date on best practices and emerging trends in online community management
Manage and monitor a moderate to high daily volume of Member Center posts
Manage user uploads, edits, trouble shooting, etc.
Strong written and verbal communication skill
Strong interpersonal, listening, oral communications, and collaboration skills to create close working relationships with colleagues and members across AIUSA
Specialist, Member Relations And Awards Administration
By Academy of Motion Picture Arts and Sciences At Los Angeles Metropolitan Area, United States
Primary support to Member Relations and Awards management team.
Other duties and special projects as assigned by the Senior Vice President and Senior Manager.
1-2 years prior administrative experience, preferably in the film or entertainment industry.
Strong proficiency in Microsoft Office Suite applications (Outlook, Word, Excel, and PowerPoint); Experience with relational databases recommended; CRM and Airtable desired.
Highly professional verbal and written communication skills with special attention to detail and accuracy.
Provide administrative support and facilitate the delivery of required materials for films submissions for the Animation, Documentary, and Short Film categories.
Member Support Specialist Jobs
By Common At Atlanta, GA, United States
Prior experience working in customer service, hospitality, client relations or account management
Impeccable organizational skills, attention to detail, and the ability to handle high volume inquiries and manage your own time
Manage communications around members onboarding and off-boarding
Exceptional verbal and written communication skills
Experience with Salesforce Service Cloud is a plus
Able to think critically about how our team can continually improve our members experiences
Member Contract Specialist Iii
By Premera Blue Cross At United States
Work with outside clients including Producers and Group Benefit Administrators as needed.
Excellent verbal and written communication skills
Develop and distribute assigned complex new and renewing custom member and employer contract documents using appropriate tools and systems.
Complete a detailed analysis of incoming requests to ensure correct documents are issued.
Ensure that all completed documents comply with federal and state statutes and regulations as well as Premera guidelines.
Research and respond to all general and group specific contract issues and questions.
Member Specialist Jobs
By Kitsap Credit Union At , Port Orchard, 98366, Wa $22.36 - $33.54 an hour
Enhance member experience and loyalty through relationship building
One year of experience in a financial institution performing teller, new accounts and account maintenance
One year of consumer lending experience
Excellent interpersonal communication skills including effective listening, speaking and writing
Member Specialist Typical Job Duties
Assist the teller line with tellering functions
Member Service Specialist I
By Partners Federal Credit Union At , Lake Buena Vista, Fl $16.50 - $18.00 an hour
Demonstrated verbal and written communication skills; including telephone etiquette skills
Demonstrated problem solving and decision making skills
Demonstrated ability to manage conflict resolution
Demonstrated knowledge of mobile and online banking systems and features
Financial services or banking or credit union experience preferred
Handle inbound telephone calls and provide world class member service:
Junior Member Jobs
By Bay Angels At Palo Alto, CA, United States
Strong analytical skills and attention to detail.
Excellent written and verbal communication skills.
Ability to work independently and manage multiple tasks simultaneously.
Experience with Canva and other design tools is a plus.
Experience with WordPress and other marketing tools is a plus.
Prior experience in angel investing, venture capital, or startup operations is a plus.
Member Benefits Specialist Jobs
By Association Member Benefits Advisors At , Atlanta, Ga $14 an hour
Provide a best-in-class member experience when answering questions regarding existing policies or other sales & service-related inquiries.
Must live in Eastern Time Zone, but this is a remote/virtual role
Strong phone presence and experience with making high-volume calls per day
Experience working with Salesforce.com or similar CRM
Motivated, results-driven, optimistic team builders with exceptional interpersonal skills
Medical benefits, dental, vision, life insurance, and long-term disability
Associate Member Success Specialist
By Going At United States
1+ years of customer support experience, preferably in a B2C space.
You have excellent written and verbal communication skills.
Experience and enthusiasm for doing mobile app customer support.
Experience doing customer support in the travel industry.
100% remote work environment, so go ahead and bring your dog to work or wear your PJ's to the office!
Continuing education & development reimbursement
Member Management Specialist Remote
By Best Buy Health At , Novi, 48377, Mi $15.00 - $22.12 an hour
Manage and process incoming referrals with speed and accuracy within required deadlines
Understand and comprehend different partner requirements & protocols, as well as be able to determine that documentation is within compliance
Excellent verbal and basic writing skills
Maintain a high level of communication both internally and externally
Verify and/or request client eligibility and/or authorizations from partner agencies
Troubleshoot, audit, update, and retrieve data, within a specified timeline as required by contract
Member Registration Specialist Jobs
By Better Life Partners At , Remote $18.53 - $25.00 an hour
Excellent time management, attention to detail, multitasking, and organizational skills.
Bachelor’s degree in HealthCare Management or a related field a plus.
This position is fully remote (work from home).
Verifying insurance for all new and existing members. Including medical, behavioral health and pharmacy benefit details.
Prior experience and understanding of prior authorization process (submission and renewal) required.
Prior experience and understanding of the insurance waterfall process.
Member Programs Specialist Jobs
By Advanced Textiles Association At Greater Minneapolis-St. Paul Area, United States
Experience with website management and social media (e.g. Facebook, LinkedIn, etc.) a plus.
Manage member programs, such as awards, certification, webinars, career center and podcasts.
Minimum B.A./B.S. and/or equivalent education experience. Relevant experience may be considered in lieu of advanced education.
Excellent interpersonal, written, and verbal communication skills, including editing and proofing, with experience communicating with a wide variety of audiences.
Facilitate education and work with committees for partnered ATA events
Manage, create and send member messages through mass email software.
Member Support Specialist Jobs
By Chess.com At , Remote
Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution
Some proven customer support experience or experience as a client service representative
Exceptional communication and presentation skills
Strong collaboration and communication skills working in a fully distributed team
We are 100% remote (work from anywhere!)
Using our ticketing system you will respond to users issues and concerns with timeliness and detail
Member Engagement Specialist Jobs
By Healthmap Solutions At , Remote
Meet daily/weekly/monthly goals set by the department (i.e., number of outbound calls and enrollments targets) in a remote environment
2+ years of call center experience in a healthcare environment required
Previous outbound call center or high volume experience working in a metrics driven environment strongly preferred
Experience with EMR systems is desired
Exceptional customer service, active listening, verbal and written communication skills
Ability to multi-task, set priorities, and manage time effectively

Are you looking for a job that allows you to make a difference in people's lives? Become a Member Specialist and help our members get the most out of their membership! With this role, you'll be able to use your customer service skills to provide a personalized experience for each and every one of our members. Join our team and make a difference today!

Overview A Member Specialist is a customer service professional who works with members of an organization to ensure their satisfaction and loyalty. They provide support and assistance to members, answer questions, and help them navigate the organization’s services. Member Specialists are often the first point of contact for members and are responsible for providing a positive experience. Detailed Job Description A Member Specialist is responsible for providing excellent customer service to members of an organization. They answer questions, provide information, and help members navigate the organization’s services. Member Specialists must be knowledgeable about the organization’s services and policies and be able to explain them to members. They must be able to troubleshoot issues and provide solutions. Member Specialists must also be able to handle complaints and resolve them in a timely manner. They must be able to build relationships with members and ensure their satisfaction and loyalty. Job Skills Required
• Excellent customer service skills
• Strong communication and interpersonal skills
• Knowledge of the organization’s services and policies
• Ability to troubleshoot and provide solutions
• Ability to handle complaints and resolve them
• Ability to build relationships with members
• Ability to work independently and as part of a team
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of the organization’s services and policies
• Ability to work independently and as part of a team
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of the organization’s services and policies
• Knowledge of troubleshooting and problem-solving techniques
• Knowledge of computer systems and software
Job Experience
• Previous customer service experience
• Previous experience working with members of an organization
Job Responsibilities
• Provide excellent customer service to members
• Answer questions and provide information
• Help members navigate the organization’s services
• Troubleshoot issues and provide solutions
• Handle complaints and resolve them
• Build relationships with members
• Ensure members’ satisfaction and loyalty