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Member Services Representative Lead Jobs in Anaheim, Orange, California

Member Services Representative Jobs
By Bright Health At Anaheim, CA, United States
Participate in the development and maintenance of policies and procedures relative to Customer Experience. Understands plan policies, plan benefits, and changes.
Education, Training, And Professional Experience
Three (3) or more years of direct customer service support/call center experience
Previous experience in medicare preferred
Must have strong communication skills (verbal and written)
Answers incoming calls from members, potential members, providers, and advocates.
Member Services Representative Jobs
By Planet Fitness At Buena Park, CA, United States
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
Benefits including: medical, 401k, and supplemental insurance.
Greet members, prospective members and guests, providing exceptional customer service.
Handle all front desk related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Member Services Representative Jobs
By Planet Fitness At Garden Grove, CA, United States
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
Benefits including: medical, 401k, and supplemental insurance.
Greet members, prospective members and guests, providing exceptional customer service.
Handle all front desk related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Member Services Representative Jobs
By Planet Fitness At Fountain Valley, CA, United States
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
Greet members, prospective members and guests, providing exceptional customer service.
Handle all front desk related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
Member Services Representative Jobs
By Planet Fitness At Fullerton, CA, United States
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
Greet members, prospective members and guests, providing exceptional customer service.
Handle all front desk related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
Member Services Representative Jobs
By Planet Fitness At El Dorado County, CA, United States
You’ll impress new and existing members when you introduce them to our Black Card amenities. They’re going to want these benefits!
United PF offers competitive salaries, PF Black Card membership and opportunities for growth.
You will ensure our club is super clean because our members value this and we’re known for that too.
Finding new and current members to join the fitness trainer in fitness classes.
Be a leader! Be passionate – love what you do! Have fun and invite members to do the same!
Your schedule will vary. Shift could involve any of our hours of operation, including weekends and holidays.
Member Services Representative Jobs
By Planet Fitness At San Bernardino, CA, United States
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
Greet members, prospective members and guests, providing exceptional customer service.
Handle all front desk related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
Member Services Representative Jobs
By Planet Fitness At Chula Vista, CA, United States
Greet members, prospective members, and guests, providing an exceptional customer experience.
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
CPR Certification AED/First Aid /CPR
Enforcing the Judgement Free zone
Always smile and be courteous.
Overnight Member Services Representative
By Planet Fitness At Oceanside, CA, United States
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
Greet members, prospective members and guests, providing exceptional customer service.
Handle all front desk related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
Member Services Representative I/Job Req 587498501
By ALAMEDA ALLIANCE FOR HEALTH At , Alameda, 94502, Ca $22.00 - $33.01 an hour
Proficient conflict management skills to include ability to resolve issues during stressful situations and demonstrating personal
SPECIAL QUALIFICATIONS (SKILLS, ABILITIES, LICENSE):
Accurately document all contacts per department standards/guidelines in the Customer Relationship Management (CRM)
Provide education and status on previously submitted pre-authorizations or pre- determination requests for both medical and pharmaceutical benefits
Minimum one year of direct customer service Call center experience and managed care experience a plus
Experience determining eligibility for financial assistance, insurance benefits, unemployment and/or other social services
Member Services Representative Jobs
By Planet Fitness At Visalia, CA, United States
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
Greet members, prospective members and guests, providing exceptional customer service.
Handle all front desk related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
Member Services Representative Jobs
By Planet Fitness At San Diego, CA, United States
Greet members, prospective members, and guests, providing an exceptional customer experience.
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
CPR Certification AED/First Aid /CPR
Enforcing the Judgement Free zone
Always smile and be courteous.
Member Services Representative Jobs
By Planet Fitness At Seffner, FL, United States
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
Greet members, prospective members and guests, providing exceptional customer service.
Handle all front desk related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
Member Services Representative Jobs
By Planet Fitness At Roswell, NM, United States
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
Greet members, prospective members and guests, providing exceptional customer service.
Handle all front desk related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
Member Services Representative Jobs
By Planet Fitness At Stephenville, TX, United States
You’ll impress new and existing members when you introduce them to our Black Card amenities. They’re going to want these benefits!
United FP offers competitive salaries, PF Black Card membership and opportunities for growth.
You will ensure our club is super clean because our members value this and we’re known for that too.
Finding new and current members to join the fitness trainer in fitness classes.
Be a leader! Be passionate – love what you do! Have fun and invite members to do the same!
Your schedule will vary. Shift could involve any of our hours of operation, including weekends and holidays.
Member Services Representative Jobs
By Planet Fitness At Milford, MA, United States
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
Greet members, prospective members and guests, providing exceptional customer service.
Handle all front desk related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
Member Services Representative Jobs
By Planet Fitness At Corsicana, TX, United States
About United FP Management, LLC
You’ll impress new and existing members when you introduce them to our Black Card amenities. They’re going to want these benefits!
United FP offers competitive salaries, PF Black Card membership and opportunities for growth.
You will ensure our club is super clean because our members value this and we’re known for that too.
Finding new and current members to join the fitness trainer in fitness classes.
Be a leader! Be passionate – love what you do! Have fun and invite members to do the same!
Member Services Representative Jobs
By Planet Fitness At Cleburne County, AL, United States
About United FP Management, LLC
You’ll impress new and existing members when you introduce them to our Black Card amenities. They’re going to want these benefits!
United FP offers competitive salaries, PF Black Card membership and opportunities for growth.
You will ensure our club is super clean because our members value this and we’re known for that too.
Finding new and current members to join the fitness trainer in fitness classes.
Be a leader! Be passionate – love what you do! Have fun and invite members to do the same!
Member Services Representative - Open Availability
By Planet Fitness At Mt. Pocono, PA, United States
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
Greet members, prospective members and guests, providing exceptional customer service.
Handle all front desk related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
Member Services Representative Overnight
By Planet Fitness At Rocky Mount, NC, United States
PLUS - Paid Time Off (PTO), Paid Parental Leave, and Health Insurance Benefits are offered to all eligible Team Players
Provide an exceptional customer service experience.
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
Social Fitnessing! We offer a touch-less check in for our members and promote keeping a safe distance between all.
Make payday any day by taking advantage of our financial wellness benefit, MyFlexPay
Member Services Representative Jobs
By Planet Fitness At Greater Missoula Area, United States
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
Some Of Your Responsibilities Will Include
Greet members and guests, providing exceptional customer service and doing your best to make members feel comfortable and welcomed!
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members in, tour and sign up new members, log amenities and communicate updates and events to members and guests.
Respond to member questions and concerns in a timely and professional manner.
Member Services Representative Jobs
By Metropolitan Jewish Health System At , New York, 10004 From $38,546 a year
Minimum 6 months call center experience
Excellent skills in telephone communication and a professional demeanor
Ability to manage multiple tasks and work consistently in a fast-paced environment
Member Services Representative Jobs
By Planet Fitness At Ruston, LA, United States
About United FP Management, LLC
You’ll impress new and existing members when you introduce them to our Black Card amenities. They’re going to want these benefits!
United FP offers competitive salaries, PF Black Card membership and opportunities for growth.
You will ensure our club is super clean because our members value this and we’re known for that too.
Finding new and current members to join the fitness trainer in fitness classes.
Be a leader! Be passionate – love what you do! Have fun and invite members to do the same!
Member Services Representative Jobs
By Planet Fitness At Del Rio, TX, United States
About United FP Management, LLC
You’ll impress new and existing members when you introduce them to our Black Card amenities. They’re going to want these benefits!
United FP offers competitive salaries, PF Black Card membership and opportunities for growth.
You will ensure our club is super clean because our members value this and we’re known for that too.
Finding new and current members to join the fitness trainer in fitness classes.
Be a leader! Be passionate – love what you do! Have fun and invite members to do the same!
Member Services Representative Jobs
By UNC Health At , Lenoir, 28645, Nc
No licensure or certification required.
High School diploma or GED
Exempt From Overtime: Exempt: No
Post-Purchase Member Services Representative
By Brightside Health At , Remote
Have customer-facing experience in a call-center, pharmacy, medical office, or fast-paced startup
Support day-to-day referral support operations including taking phone calls and responding to emails
Solve routine and complex issues; escalating issues to the appropriate teams
Cover phone, email and chat support
Escalate and/or triage issues as needed
Display active listening and patience to all existing and potential customers
Member Services Representative Jobs
By Planet Fitness At Burr Oak, KS, United States
About United FP Management, LLC
You’ll impress new and existing members when you introduce them to our Black Card amenities. They’re going to want these benefits!
United FP offers competitive salaries, PF Black Card membership and opportunities for growth.
You will ensure our club is super clean because our members value this and we’re known for that too.
Finding new and current members to join the fitness trainer in fitness classes.
Be a leader! Be passionate – love what you do! Have fun and invite members to do the same!
Member Services Representative Overnight
By Planet Fitness At Tulsa, OK, United States
PLUS - Paid Time Off (PTO), Paid Parental Leave, and Health Insurance Benefits are offered to all eligible Team Players
Provide an exceptional customer service experience.
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
Social Fitnessing! We offer a touch-less check in for our members and promote keeping a safe distance between all.
Make payday any day by taking advantage of our financial wellness benefit, MyFlexPay
Lead, Customer Experience - Member Services (Remote)
By Molina Healthcare At United States
Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
Work with coworkers, management, and other departments to help coordinate problem solving in an effective and timely manner.
Effectively manage escalations within the department by ensuring appropriate accountability, sense of urgency, communication and follow through to closure.
Effective communication skills in a professionally setting, both spoken and verbal.
Manages multiple channels of communication (e.g., Teams, Jabber) within a timely manner.
Must be available to work between operation hours of 5:00am-8:00pm PST.
Member Services Representative Jobs
By Planet Fitness At Jacksonville, FL, United States
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
Greet members, prospective members and guests, providing exceptional customer service.
Handle all front desk related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
Member Services Representative Sub
By Planet Fitness At Tyler, TX, United States
PLUS - Paid Time Off (PTO), Paid Parental Leave, and Health Insurance Benefits are offered to all eligible Team Players
Provide an exceptional customer service experience by filling in for available shifts when needed.
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
Social Fitnessing! We offer a touch-less check in for our members and promote keeping a safe distance between all.
Make payday any day by taking advantage of our financial wellness benefit, MyFlexPay

Are you looking for an opportunity to lead a team of Member Services Representatives and make a real impact? Join our team and help us provide exceptional customer service to our members!

What is Member Services Representative Lead Job Skills Required?

• Excellent customer service skills
• Ability to multi-task and prioritize tasks
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Knowledge of computer systems and software
• Ability to handle difficult customer situations
• Ability to work in a fast-paced environment

What is Member Services Representative Lead Job Qualifications?

• High school diploma or equivalent
• Previous experience in customer service or related field
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to type accurately and quickly
• Ability to work flexible hours

What is Member Services Representative Lead Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of company policies and procedures
• Knowledge of applicable laws and regulations

What is Member Services Representative Lead Job Experience?

• Previous experience in customer service or related field
• Previous experience in a lead or supervisory role
• Previous experience in a call center environment

What is Member Services Representative Lead Job Responsibilities?

• Provide excellent customer service to members
• Respond to customer inquiries and complaints in a timely manner
• Monitor customer service performance and provide feedback
• Train and mentor new customer