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Related keywords
- MEMBER SERVICES REPRESENTATIVE
- Member Services Marketing Representative
- Member Services Representative Lead
- FT Overnight Member Service Representative
- Overnight Member Services Representative
- Travelling Member Services Representative
- Member Services Representative Weekends
- Overnight Customer Services Representative
- Member Services Representative Overnight
- Onsite Member Services Representative
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Recruited by Planet Fitness 11 months ago
Address Oklahoma City Metropolitan Area, United States
Overnight Custodian - Ft - Sun-Thurs - 10P-6A
Recruited by Planet Fitness 11 months ago
Address Norman, OK, United States
Member Services Representative Overnight
Company | Planet Fitness |
Address | Tulsa, OK, United States |
Employment type | FULL_TIME |
Salary | |
Category | Wellness and Fitness Services |
Expires | 2023-09-01 |
Posted at | 9 months ago |
Grow with us!
- Close shift for that business day.
- Check members into the system.
- Create a bank deposit for next day.
- Take prospective members on tours then assist them with the new account sign-up process
- Facilitate needed updates to member’s accounts.
- Detailed cleaning in all areas of the facility.
- Responsibilities include:
- Provide an exceptional customer service experience.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- Customer service background preferred.
- High School diploma/GED equivalent required.
- People with positive mental attitudes excel here!
- Must be 18 years of age or older.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- Punctuality and reliability is a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
- Ability to work 3rd shift (overnights).
- Must be able to occasionally lift up to 50 lbs.
- Will occasionally encounter commercial cleaning products during shift.
- Mask up! All of our team players are required to wear masks at all times while in-club and members are required to follow all state & local mask mandates.
- Continual standing and walking during shift.
- Squeaky Clean! We’ve always been known for our clean clubs, but we have kicked that up to ensure our equipment and facilities are effectively sanitized against COVID-19.
- Social Fitnessing! We offer a touch-less check in for our members and promote keeping a safe distance between all.
- Continual talking in person or on the phone during shift.
- Our team players and members are our top priority! That’s why we are following super-strict safety and cleaning protocols.
- Need a day off? Full time employees have paid leave to take a break!
- Our Employee Assistance Program (EAP) gives you free and confidential access to counseling resources
- PLUS - Paid Time Off (PTO), Paid Parental Leave, and Health Insurance Benefits are offered to all eligible Team Players
- Every Team Player receives a FREE Planet Fitness Black Card Membership
- Make payday any day by taking advantage of our financial wellness benefit, MyFlexPay
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