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Company | Planet Fitness |
Address | Buena Park, CA, United States |
Employment type | PART_TIME |
Salary | |
Category | Wellness and Fitness Services |
Expires | 2023-07-11 |
Posted at | 11 months ago |
- In order to be considered as a candidate for this position, it is required you complete the 2nd step application. Upon clicking "Submit Application", you will be directed to this 2nd step"*
- Handle all front desk related activities including:
- New member sign-up.
- Assist in maintaining the neatness and cleanliness of the club.
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Take prospective members on tours.
- Check members into the system.
- Perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.
- Facilitate needed updates to member’s accounts.
- Cleaning and sanitizing of all exercise equipment and Black Card spa amenities.
- Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
- Greet members, prospective members and guests, providing exceptional customer service.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
- Punctuality and reliability is a must.
- A passion for fitness and health.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- Customer service background preferred.
- Must be 18 years of age or older.
- Upbeat and positive attitude!
- Basic computer proficiency.
- Continual talking in person or on the phone during shift.
- Moving self in different positions, including bending, climbing, balancing, kneeling, crouching, and twisting, to accomplish tasks.
- Continual standing and walking during shift.
- Benefits including: medical, 401k, and supplemental insurance.
- Career growth opportunities.
- Discounts on merchandise sold at the club.
- Discounts on movie tickets, theme parks, hotels, attractions, and much more.
- Day, evening, or overnight shifts.
- Free Black Card gym membership.
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