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Member Loyalty Representative Jobs

Member Education Representative Jobs
By Colorado Public Employees' Retirement Association At , Denver, 80203 $60,000 - $79,000 a year
Effective relationship/case/account management skills and the ability to influence and inspire action
Responsible for meeting Division standards as set forth by management and the team
A combination of related education and experience equivalent to three years; bachelor’s degree preferred
Experience with digital engagement tools and platforms and the ability to utilize a variety of educational technology applications
Reports to: Member Education Manager
Develops and maintains relationships with affiliated PERA employers, and actively seeks to expand educational outreach for members through their employer
Member Debt Representative -Intermediate
By USAA At , San Antonio, 78288, Tx
1 year of combined customer contact, sales, or collections experience in the financial services industry.
Strong verbal and written communication skills.
1 year of inbound call center experience.
For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.
Uses established procedures to carry out and resolve non-complex delinquency work assignments and conducts member research as necessary.
With close supervision, negotiates mutually satisfactory payment arrangements within defined guidelines.
Customer Loyalty Representative Jobs
By Aura At United States
Proactively improve knowledge of industry best practices and recent events to ensure you are a trusted resource for customers
1-2 years of sales/retention experience (or equivalent experience) where you consistently meet/exceed performance metrics
Take inbound customer cancellation calls and retain them as an Aura customer
Make daily outbound calls to existing Aura customers with failed subscription payments
Ensure a high level of customer satisfaction through proactive support and active listening
Address customer concerns and provide solutions
Member Support Representative Jobs
By Parchment At Scottsdale, AZ, United States
Bachelor’s degree or equivalent work experience in Higher Education or Education Technology
Experience using Microsoft Office products; familiarity with Salesforce and student information systems preferred
Superior communication skills, both written and verbal
Critical thinking and problem-solving skills
Engaging with our Members via email and by phone, to answer questions, solve problems, and build trust.
Work as part of a team to achieve key metrics and grow, together and individually.
Senior Director, Loyalty Experience
By Merkle At Washington, DC, United States
Lead consulting engagement delivery across important clients across phases including discovery, strategy, program design, user experience, business case, and road-mapping
Use data and analytics to inform program opportunity, define the business case, and outline success measures
Develop client relationships and establish influence with important client decisions makers
Build expertise across the loyalty domain - include trends, best practices, and thought leadership
Find and summarize insights to provide comprehensive analysis and relevant recommendations for impactful client-facing deliverables
Collaborative - combining the toolset and presence to lead both engagement team and clients alike
Data Analyst - Loyalty
By SKIMS At Los Angeles, CA, United States
Excellent SQL skills with experience using statistical programming languages (Python, R, etc.) to manipulate data and draw insights from large datasets
3-5 years experience in a business analytics or data science role, preferably working in a direct-to-consumer business
Direct experience with experimentation design and A/B test measurement highly desirable
Experience creating executive-level dashboards using visualization tools like Looker (highly desired), Tableau, or PowerBI
Develop dashboards and reporting that empower self-service, data-driven decision making
Work with our technology partners and data engineers to ensure high-quality, usable data are captured to support reliable business analytics
Loyalty Sales Representative - Ny, Ct Or Ma (Remote)
By Pearson At , Boston, 02133, Ma $65,000 - $75,000 a year
Analytical Skill and Learning Agility
Experience using reporting tools and data to determine how to best allocate time and resources.
Demonstrated problem solving skills, strong communication skills, and ability to collaborate effectively across stakeholders.
1-3+ years of experience in sales or customer facing experience in a highly matrixed organization.
The Customer Loyalty Representative reports into the District Manager and will:
Did you know Pearson is one of the 10 most innovative education companies of 2022?
Community Loyalty Associate Jobs
By Chobani At New York, United States
Accurately record information gathered in transactions with consumers into CRM (Consumer Relations Management) system
Previous experience with real time data entry
Meet quality and productivity requirements as it relates to engaging the needs of the consumer
College Degree or High School Diploma combined with relevant experience required
Minimum of 2-3 years of experience required
Excellent written and verbal communication skills
Director, Loyalty Performance Jobs
By Staples Stores At Framingham, MA, United States
Flexible work arrangements, including hybrid and remote
401(k) plan with a company match, full benefits plan and options, and associate resource groups
Establish and continually improve Overall Program as well as Campaign & Offer performance metrics and measurement frameworks.
Collaborate with Finance & Accounting in the development of budgets, forecasts, and ongoing tracking of expenditures.
A large retail industry veteran with 10+ years of experience
A university graduate who possesses a relevant degree or an equivalent level of real-life experience
Member Representative - Colorado
By AAA-The Auto Club Group At Westminster, CO, United States
Medical, dental, and vision benefits
Strong communication and relationship building skills
401(k) plan with company matching and Retirement Saving Plan – WE help you save for your future!!!
Paid Time Off and Holiday Pay
Dedicated support staff to assist with customer service
Promoting and selling various membership and products
Loyalty Data Analyst Jobs
By Circle K At Charlotte, NC, United States
Experience with BI and analytical tools (Power BI, Tableau, Azure, Databricks, Jupyter Notebooks or similar)
Some experience with query processing languages (SQL, PySpark)
Experience with statistical analysis languages is an advantage (e.g. R, Python)
Facilitate best practice sharing and contribute to automation and improvement of existing processes.
You think analytically, creatively and pragmatically
You’re a problem solver and like to create, but you also appreciate that sharing your work makes us all better

Are you looking for a job that will reward you for your hard work? Join our team as a Member Loyalty Representative and help us create a rewarding experience for our members! With great benefits and a competitive salary, this is an opportunity you won't want to miss!

Overview:

A Member Loyalty Representative is responsible for providing excellent customer service to members of a loyalty program. They are responsible for helping members understand the benefits of the program, resolving any issues they may have, and helping them maximize their loyalty rewards.

Detailed Job Description:

The Member Loyalty Representative is responsible for providing excellent customer service to members of a loyalty program. They will be responsible for helping members understand the benefits of the program, resolving any issues they may have, and helping them maximize their loyalty rewards. The Member Loyalty Representative will also be responsible for responding to customer inquiries, providing information about the program, and ensuring that customer satisfaction is maintained.

What is Member Loyalty Representative Job Skills Required?

• Excellent customer service skills
• Knowledge of loyalty programs and their benefits
• Ability to troubleshoot customer issues
• Excellent communication skills
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks
• Proficiency in computer software applications

What is Member Loyalty Representative Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of loyalty programs and their benefits
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks
• Proficiency in computer software applications

What is Member Loyalty Representative Job Knowledge?

• Knowledge of loyalty programs and their benefits
• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of relevant laws and regulations

What is Member Loyalty Representative Job Experience?

• Previous customer service experience
• Previous experience working with loyalty programs

What is Member Loyalty Representative Job Responsibilities?

• Respond to customer inquiries and provide information about the loyalty program
• Assist customers with understanding the benefits of the program and maximizing their rewards
• Troubleshoot customer issues and provide solutions
• Maintain customer satisfaction by providing excellent customer service
• Follow up with customers to ensure their satisfaction
• Update customer records in the database
• Monitor customer feedback and provide feedback to management