Member Education Representative Jobs

JOB SUMMARY

Do you love Colorado as much as we do? Come share our purpose as we guide Colorado’s public employees to a secure, safe and happy retirement. Through a variety of live and recorded digital mediums, PERA’s Member Education Team thrives on taking complex retirement and benefit information and delivering it to diverse audiences in creative, engaging, and easy-to-understand ways. We establish and maintain strong relationships with our employer partners to ensure every PERA member has access to the information they need when they need it most.

IDEAL CANDIDATE

Are you confident speaking to an audience? Are you a gifted storyteller who can think on your feet? Are you personable and articulate? Does helping others spark joy? When someone asks a question, are you driven to find the answer? If you answered yes to any of these questions and have a willingness to influence and inspire action in others, join the team that thrives on finding innovative and creative ways to make digital content enjoyable and retainable to help our members plan for retirement.

ESSENTIAL FUNCTIONS

• Develops, arranges, and delivers general and specialized retirement education for members, benefit recipients, and affiliated employers through a variety of digital channels
• Accurately, professionally conveys information in a clear, compelling, and empathic manner to people of diverse social, economic, and educational backgrounds
• Participates in training and educational opportunities for ongoing professional development
• Comprehends and communicates about PERA’s benefit plans, insurance programs, retirement readiness, and financial security
• Motivates membership to plan for retirement and helps them understand and utilize the resources available to them
• Responsible for meeting Division standards as set forth by management and the team
• Maintains regular and prompt attendance, meets assigned deadlines, and actively participates in Division events
• Participates in planning and coordinating promotion and marketing efforts
• Works on multiple projects within and outside of Member Education and reports to different project leaders prioritizing, organizing, and coordinating own workflow with minimal supervision, balancing independent work and team projects
• Performs other duties as assigned
• Develops and maintains relationships with affiliated PERA employers, and actively seeks to expand educational outreach for members through their employer
• Integrates training best practices, adult learning theories, educational technology, behavioral finance concepts and technical expertise into the development and evaluation of presentation content and materials

QUALIFICATIONS

• A combination of related education and experience equivalent to three years; bachelor’s degree preferred
• Ability to identify and consider multiple options before making decisions with an understanding of impact of decisions on others
• Works to understand their impact on the team
• Comfortable and excited about learning new technologies and proficient with standard software applications such as Microsoft Office and Teams
• Valid driver’s license with excellent driving record preferred
• Effective relationship/case/account management skills and the ability to influence and inspire action
• Experience with digital engagement tools and platforms and the ability to utilize a variety of educational technology applications
• Polished speaker and presenter who is comfortable in person and on camera and can adapt to and interact with a variety of audiences on a variety of platforms
• Detail oriented and ability to focus in a variety of work environments
• Desire and ability to contribute to and promote a collaborative, high-performing team culture
• An understanding of financial concepts, basic investing, and retirement plans is desired
• Experience in understanding, interpreting, and distilling complex information into easy-to-understand concepts

WORKING CONDITIONS

• Ability to work a varied schedule which can skew outside of normal business hours
• Occasional travel by car or plane as necessary for business purposes (A rare weekend or travel is possible)
• Standard office environment with regular computer operation, and other office productivity machinery, such as a copy and printer machine

HYBRID WORK OPTION

• Opportunity to work from home up to two days per week. Eligibility dependent upon factors detailed in PERA's Work from Home Policy.

JOB DESCRIPTION DISCLAIMER:

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of an employee. Duties, responsibilities, and activities may change or new ones may be assigned with or without notice.

Unfortunately, at this time, we cannot consider candidates that require sponsorship (now or in the future), or are located outside of the US.

INTERESTED CANDIDATES
Complete the employment application online at https://www.copera.org/careers. Please have copies of your resume and cover letter available to upload. Please review the following questions. You will be asked for a response to these as part of your application:

• What is the most important thing you learned from a co-worker? How do you apply that today?