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Member Experience Project Manager Jobs

Member Experience Manager Jobs
By Fitness Formula Clubs (FFC) At Chicago, IL, United States
Management of the Customer Service, Front Desk, Cafe experience
2-5 years of previous management experience
Ensuring the experience in the Cafe is in line with our Core Values of Superior Service and cleanliness
Meet and exceed Individual and Departmental Goals as assigned by General Manager
Develop annual departmental budget with General Manager
Compile, maintain and present (as needed) weekly and monthly reports to General Manager
Principal Product Manager, Member Experience
By SoFi At California, United States
7-10 years of product management experience
A blend of demonstrated business, product management, financial management and execution skills
Superior communication skills, written and verbal. Experience presenting to C-level leadership!
Acat as a coach and lead for a small team of product managers with senior/principal level talent
Experience mentoring / leading a product team or cross-functional team
Experience in a cold start business or startup environment; entrepreneurial mindset
Member Experience Manager - Miami
By Industrious At Miami, FL, United States
You're a leader and empathetic, structured manager for your operations associate and have empowered them to take ownership of the space
Why Are Remote Corporate Workers Having More Fun? Co-Working Spaces
You can confidently identify companies' most important needs, enjoy being their tour guide, and deliver impactful solutions to them
No member request is too big or too small for you to handle
You’re energized by people and work well in a team
Your attention to detail is something people comment on
Experience Producer / Project Manager
By Future Colossal At New York, United States
Strong leadership, communication, and project management skills with the ability to communicate assertively with internal and external stakeholders
Familiarity with standard project management methods and tools, including the Microsoft Suite
Develop comprehensive project plans, requirements, budgets, and timelines, and oversee project execution from ideation to completion
Build and manage relationships with clients, vendors, and partners to ensure project success
Exceptional organizational and analytical skills, with a keen attention to detail
Proven ability to prioritize and manage multiple projects simultaneously, working in a fast-paced environment or tight deadlines
Travelling Project Manager - K-12 School Experience $100K-$150K
By CyberCoders At Austin, TX, United States

School Construction (2+ years required)

Commercial Construction (5+ years required)

Member Experience Manager - Jersey City
By Industrious At New York, NY, United States
You can confidently identify companies' most important needs, enjoy being their tour guide, and deliver impactful solutions to them
No member request is too big or too small for you to handle
You’re energized by people and work well in a team
Your attention to detail is something people comment on
You’re resilient. You know growth only comes from embracing challenging and unpredictable days
You’re willing to get your hands dirty one minute and think big picture the next
Manager, Member Experience Jobs
By Alignment Health At Orange, CA, United States
Minimum three (3) years in management capacity in a compliance-driven industry required; management experience in health plan/Medicare industry highly preferred.
Strong interpersonal skills and a collaborative management style.
Maintain high knowledge of procedures, protocols, benefits, services, systems, and any other necessary information to resolve member issues and inquiries.
Ensure that Member Experience staff possess the skills and training necessary to communicate effectively with the plan’s membership.
Knowledge of Medicare Managed Care Plans required.
Demonstrated success with implementation and/or management of applications, such as: workforce management, CRM, campaign manager, EMR PM, etc.
Member Experience Quality Manager
By Workplace Options At Raleigh, NC, United States
Experience facilitating cross-functional team discussions, including well-developed negotiation skills and ability to provide direction while not having direct authority.
ISO 9001 knowledge/experience is a plus.
Manage the "Close the loop" program.
Monitor, act on and analyse results of the VOC program to ensure consistent experience for all customers at each touchpoint.
Assess processes, calls, apps journeys to make relevant, timely recommendations for the continuous improvement of customer experience.
Actively participate in weekly team meetings-providing perspective on Customer Experience Quality concerns/accomplishments.
Project Manager, Support Experience – Rapid Response
By Apple At Austin, TX, United States

Summary The Support Experience organization partners across Apple to create extraordinary support journeys and leverages our customer expertise to influence design of Apple products and Services. ...

Club Manager - Member Experience
By Coto De Caza Golf Racquet Club At , Coto De Caza, 92679, Ca $100,000 a year
Experience of 3 – 5+ Years in Hospitality, Event Management, Marketing Communications, Premium Suites, or Customer Relations
Undergraduate degree. Educational concentration in hospitality management, business, sports management, communications, journalism, public relations, or recreation
Organizational and time management skills with attention to detail
Member Journey Management –responsible for engagement strategies and monitoring the Member Journey connect activities that drive revenue and increase spending.
Club Manager - Member Experience
Experience with creating and implementing strategies that drive revenue and Club usage.
Project Manager, Consumer Experience
By Ascension At , Remote From $80,059 a year
3 years of leadership or management experience preferred.
Department: Consumer Experience - Experience Development
Manage assigned project(s) to completion.
Define project budget and monitor and adjust plan as resource requirements change.
Schedule: Full time, Days, Monday - Friday
Develop project goals, objectives and schedule to align with defined business strategy.
Member Experience Manager Jobs
By Kiln At Portland, OR, United States
Grow relations with vendors, partners, and members through effective hospitality management skills
Support company-wide facilities management and member experience procedures with Community teams across Kiln locations
Create a collaborative environment amongst Kiln members through daily onsite hospitality service and management
Manage food and beverage budget to ensure we are providing a first class member experience while controlling costs
Create and maintain the Kiln workspace experience, as defined by the member success strategy
Procure food and beverage offerings under direction of Community Director
Member Experience Manager Jobs
By Industrious At Boulder, CO, United States
You're a leader and empathetic, structured manager for your operations associate and have empowered them to take ownership of the space
You can confidently identify companies' most important needs, enjoy being their tour guide, and deliver impactful solutions to them
No member request is too big or too small for you to handle
You’re energized by people and work well in a team
Your attention to detail is something people comment on
You’re resilient. You know growth only comes from embracing challenging and unpredictable days
Member Experience Manager Jobs
By Fitness Formula Clubs (FFC) At Park Ridge, IL, United States
Management of the Customer Service, Front Desk, Cafe experience
2-5 years of previous management experience
Ensuring the experience in the Cafe is in line with our Core Values of Superior Service and cleanliness
Meet and exceed Individual and Departmental Goals as assigned by General Manager
Develop annual departmental budget with General Manager
Compile, maintain and present (as needed) weekly and monthly reports to General Manager
Member Experience Manager Jobs
By HirePlace At Jacksonville, FL, United States
Identifies, implements and manages process improvements and agile solutions within Member Experience Areas.
3+ years related work experience or equivalent combination of transferable experience and education.
3+ years Management of People
Strong knowledge of and experience with SDLC
Improve Member Experience Measurements and Analytics
Serve as Member Experience SME to leadership.
Member Experience Manager Jobs
By Industrious At Washington, DC, United States
You're a leader and empathetic, structured manager for your operations associate and have empowered them to take ownership of the space
You can confidently identify companies' most important needs, enjoy being their tour guide, and deliver impactful solutions to them
No member request is too big or too small for you to handle
You’re energized by people and work well in a team
Your attention to detail is something people comment on
You’re resilient. You know growth only comes from embracing challenging and unpredictable days
Project Manager - School Experience
By Verdex Construction At West Palm Beach, FL, United States
The above is not intended to be an all-inclusive list of responsibilities. Other activities may be assigned as required by management.
Minimum of 4 years of related project management experience.
Advanced knowledge of MS Office and database software (Sage Project Management, Procore, MS Project).
Maintains professional and technical knowledge by attending educational symposia; reviewing professional publications; establishing personal networks; participating in professional societies, etc.
Verdex offers a competitive compensation package and robust benefits plans that include:
Manages issues with Subcontractors to closure.
Product Manager, Member Experience
By Netflix At Los Gatos, CA, United States
And improve ad targeting and experiences as we scale member growth on ad-supported products.
Thumbs experiences (e.g., member inputs to improve personalization)
Onboarding experiences, both for new and rejoining members
Novel or improved kids' profile experiences
Big responsibility: Netflix offers true transparency and autonomy. Our culture is unique and is key to how we innovate.
Experience managing consumer products leveraging with a proven record of prioritizing and successfully launching products or experiences valued by consumers.
Member Experience Manager Jobs
By SUMMUS At New York, United States
Strong organizational and time-management skills
Demonstrate excellence in client service, written and oral communication, project management, and problem solving
Train Member Experience team members
Create enhancements to our technology platform and online experience with our Engineering team
3-5 years of professional experience in patient- or client-facing roles
Passion for creating exceptional member experiences in healthcare
Member Experience Manager Jobs
By Metroplex Civic & Business Association At Dallas-Fort Worth Metroplex, United States
2 years of relationship management experience in a membership driven organization
Experience with CRM platforms and data management
Execute a seamless onboarding experience for our new member companies and their employees
Activate and maximize the MCBA civic engagement program with member companies
Maintain and grow existing member relationships to build value and loyalty.
Provide high-touch, personalized service to maximize the civic engagement of our members