Medical Front Desk Team Lead Jobs

Possess proficient computer skills including proficient knowledge of MS Office products, knowledge of brand operating systems preferred.

Promote the brand loyalty program and provide recognition and benefits to all present members.

Assist in resolving guest complaints regarding service and/or accommodations, whether handling on own, or elevating to managerial level.

Knowledge of front desk operations and procedures, guest services and hotel services.

Possess high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.

Ensure every guest is greeted and welcomed in a unique and personable way upon arrival.

Perform other duties as requested by management.

Have knowledge of and assist in all emergency procedures as required.

At least 2 to 3 years of progressive experience in a hotel or a related field required.

Employees must at all times be attentive, friendly, helpful and courteous to guests, managers and fellow employees.

High School diploma or equivalent and/or experience in a hotel or a related field preferred.

Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.Monitor all VIP and special guest requests.

Notifies management of gym incidents that requires incident reports.

Excellent customer service skills are required.

Functional computer skills are required.

Provides security and control to the front door and retail area of the facility.

Personally, checks each member into the gym using the proper check-in procedures.

Monitor check-ins to identify delinquent accounts and notifies Gym Operations Supervisor.

Experience in teaching educational programs and/or experience in the outdoor/climbing industry an added benefit.

Top Rope Belaying Skills can be taught – no experience required!

Delivers outstanding customer experience that helps inspire others to live intentionally and strive for personal bests.

Problem-solving skills to creatively find solutions for customer needs.

Benefits include free membership, in-gym discounts, guest visits, and retail discounts.

Shows respect for others and makes progress towards the mutual sharing of feedback and concerns.

Promote local attractions, store sales and special offers, and referrals to other company-managed campgrounds.

At the direction of our campground's General Manager, lead and supervise the activities of our Guest Services and Activities Team Members.

Manage inventory stock counts and cleaning of front office and store, on a regularly scheduled daily, weekly, and monthly basis.

Excellent customer service and problem solving skills.

Experience as a team leader or supervisor.

Knowledge of point of sale systems and cash register operations.

Provide an exceptional customer service experience.

Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.

Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.

Check members into the system.

Take prospective members on tours then assist them with the new account sign-up process

Facilitate needed updates to member’s accounts.

Strong organizational and time management skills

Overseeing the regional front desk staff; participating in the selection, hiring and performance management of front desk staff

Developing Standard Operating Procedures with approval by management staff

Developing and updating competencies and skill review forms and performing all skills reviews with employees within 30 days of hire date.

3 years of experience working in a medical office or healthcare setting

Strong interpersonal and communication skills to effectively communicate with Providers, other medical professionals, office personnel employees and members

Communicate with the clinical staff.

Collecting propper documentation per facilities policies.

Train all team members to provide world-class customer service to all patients and families.

Responsible for filling up the doctor's schedule.

Prevent now shows and cancelations.

Make sure the patients do not wait, essentially create a structure for zero waiting time.