Research Support Agent Jobs
By LexisNexis At United States
Typing skills – minimum 40 wpm.
Lexis Advance and Lexis + product experience are a plus.
Strong communication skills both written as well as verbal.
This position is not eligible for benefits.
Diagnose and resolve problems using department tools, resources, business judgment, and expertise, resulting in increased customer confidence with LexisNexis products.
Act as an advocate for the customer in reporting feedback and resolving issues.
4Help It Support Agent
By Virginia Tech At , Blacksburg
Familiarity with network management software.
Demonstrated strong communications skills to receive, record, and transmit information;
Demonstrated ability to manage multiline phones and the ability to multitask;
Experience in a technical call center;
Experience with trouble ticketing software;
Demonstrated computer competency in a Windows environment with emphasis on Outlook and web based applications;
Agent Support Specialist Jobs
By Select Bankcard At Lehi, UT, United States
Excellent partner relations/client service skills
Strong attention to detail and analytical skills
Effective verbal and written communication skills
Inside sales or sales support experience a plus
Build and maintain business relationships with ICs/ISOs by providing prompt, accurate, and friendly service to our valued partners.
Assist ICs/ISOs in the sales process and answer their questions related to acceptable merchant types, compatible payment technologies, and pricing.
Community Support Agent Jobs
By Peak Support At Cambridge, MA, United States
Stay knowledgeable and up to date on all current events
Adept at dealing with ambiguity and using advanced judgment, negotiation, and creative problem solving skills to resolve customer issues
Experience with positioning sensitive issues and handling escalations through to resolution
Desirable: Previous experience working as a part of a customer service team or in a contact center environment
Desirable: Previous experience working as a part of a customer service team or in a contact center environment preferred
Respond to contacts from members in a timely and constructive manner
It Support Agent Jobs
By WheelHouse IT At Fort Lauderdale, FL, United States
Passionate about technology with basic technical knowledge
Manage basic logistics and inventory for enterprise-level clients
Comfortable providing phone support to clients
Clear written and verbal communication
Capable of working a standard M-F work week (and very occasional nights/weekends)
Local to the greater Fort Lauderdale area
Director, B2B Agent Support
By Zillow At United States
Bachelor’s or master’s degree in business administration, management, or a related field preferred
Continuous Improvement: Focus on continuous improvement, striving to identify areas that improve customer experience and inspiring change throughout the organization
At least 10+ years of people leadership experience as leader of leaders and leader of others in a contact center environment
Experience with Lean Six Sigma or other process improvement concepts is a plus
Analytical and quantitative skills leveraging data/metrics using reporting technology (Excel, Tableau)
Experience with contact center CRM technology (Salesforce, Zendesk) and telephony systems (Genesys) is helpful.
Support Agent - Us
By Ink Innovation At United States
3+ years experience in providing customer service support or technical support.
Monitoring, proactively handling support requests, and addressing issues with our software and hardware systems.
Maintaining a consistent monitoring and updating schedule while adhering to Service Level Agreements.
Handling issues from the initial stage through to the completion of Root Cause Analysis (RCA) and following up with various parties.
Learn how to use and support our various important and mission-critical aviation systems.
Providing training internally and externally.
Software Support Agent Jobs
By Point of Rental Software At , Fort Worth, 76155, Tx
Time Management and problem-solving skills
Project Management, technical aptitude, and analytical skills a plus
Use knowledge and skills to address customer’s needs and resolve basic problems within existing specifications and defined standards
Provide timely follow-up to customers and an exceptional support experience
Demonstrated verbal and written communication skills
Act as first point of contact for POR customers (Phone, email, chat)
Agent Support Associate Jobs
By Devoted Health At United States
Strong organizational, interpersonal, communication and presentation skills
Bachelor’s degree or equivalent experience in health care
2+ years Customer Service experience
Very strong verbal and written communication skills
Resolving broker issues by researching causes and working with Devoted Health'ss operations team
Exercising discretion and judgment in prioritizing requests
Operations Support Agent Jobs
By CharterUP At , Remote $60,000 a year
Comprehensive benefits package, including fully subsidized medical insurance for the employee and 401(k)
Customer service or sales experience.
Bachelor's Degree or 4 years of related work experience.
Step 3: Video call with Hiring Manager
Step 4: Offer, Background check, reference check
We are not afraid of short-term pain for long-term customer benefit
Operations Support Agent Jobs
By CharterUP At United States
Comprehensive benefits package, including fully subsidized medical insurance for the employee and 401(k)
Customer service or sales experience.
Bachelor's Degree or 4 years of related work experience.
Step 3: Video call with Hiring Manager
Step 4: Offer, Background check, reference check
We are not afraid of short-term pain for long-term customer benefit
Support Agent - English Speaker
By 10 Ten Gaming LLC At United States
a management team of industry experts, we are expanding across several departments to
- Previous experience in support in online Gaming (eg. skill games, sweepstakes, daily
Support Agent - English speaker - Innovative New Social Gaming Operator -Remotely-based
goal is to provide players with the best gaming experiences possible, whether looking for fun
We seek a passionate and experienced Support Agent to join our growing support
The successful candidate for this role will have previous experience in online gaming (eg.
Intuit - Tech Support Agent
By Foundever At , Wise, 24293, Va $15 an hour
Benefits including medical, dental, life, and vision insurance, company matched 401K, and generous paid time off
Provided equipment for the role
Handle inbound service calls and provide accurate account and product information
Understand and strive to meet or exceed metrics while providing excellent customer service
Drive customer satisfaction through voice, chat, and/or email communications
Balance and navigate through multiple systems
Intuit - Tech Support Agent Tn
By Foundever At , Morristown, 37814, Tn From $15 an hour
Benefits including medical, dental, life, and vision insurance, company matched 401K, and generous paid time off
Equipment provided for the role
Handle inbound service calls and provide accurate account and product information
Understand and strive to meet or exceed metrics while providing excellent customer service
Drive customer satisfaction through voice, chat, and/or email communications
Balance and navigate through multiple systems
Retail Support Agent Jobs
By WorkstaGram At Washington, United States
Hours are subject to change based on client’s availability & business needs.
Decide when you want to work. Pick the amount of hours you wish to work each week and arrive on time.
New version: Release your schedule: Don't limit yourself to working on a day when you would be better off resting.
7 days a week; 9:00 AM – 10:00 PM ET
Operating system: Windows 10. Select clients may support the use of Windows 11. (Apple/Mac and Chrome are not compatible).
Minimum download speed: 5.0 Mbps

Are you looking for a job that will allow you to use your customer service skills to help people? We are looking for a Material Support Agent to join our team and provide exceptional customer service to our customers. You will be responsible for helping customers with their orders, answering questions, and providing product support. If you are looking for a rewarding job that will allow you to make a difference, this is the job for you!

Overview Material Support Agents are responsible for providing support to customers and vendors in the areas of material handling, inventory control, and logistics. They are responsible for ensuring that materials are delivered on time and in the correct quantities, as well as ensuring that materials are stored and handled in a safe and efficient manner. Detailed Job Description Material Support Agents are responsible for providing support to customers and vendors in the areas of material handling, inventory control, and logistics. They are responsible for ensuring that materials are delivered on time and in the correct quantities, as well as ensuring that materials are stored and handled in a safe and efficient manner. They must be able to communicate effectively with customers and vendors, and must be able to troubleshoot any issues that arise. They must also be able to work independently and as part of a team. Job Skills Required
• Knowledge of material handling and inventory control procedures
• Ability to communicate effectively with customers and vendors
• Ability to troubleshoot any issues that arise
• Ability to work independently and as part of a team
• Knowledge of safety protocols
• Knowledge of logistics and supply chain management
• Knowledge of computer systems and software
Job Qualifications
• High school diploma or equivalent
• Previous experience in material handling and inventory control
• Knowledge of safety protocols
• Knowledge of logistics and supply chain management
• Knowledge of computer systems and software
Job Knowledge Material Support Agents must have a thorough knowledge of material handling and inventory control procedures, safety protocols, logistics and supply chain management, and computer systems and software. Job Experience Material Support Agents should have at least one year of experience in material handling and inventory control. Job Responsibilities
• Ensure that materials are delivered on time and in the correct quantities
• Ensure that materials are stored and handled in a safe and efficient manner
• Communicate effectively with customers and vendors
• Troubleshoot any issues that arise
• Work independently and as part of a team
• Maintain accurate records of material handling and inventory control activities