Marketing And Loyalty Manager Jobs

Strong project management & decision-making skills to prioritize and work on multiple projects simultaneously

Strong organizational, time management and attention to detail skills

Your Background, Skills And Qualifications

Develop and manage relationships with key stakeholders, including partners, vendors, and internal teams, to drive program success

Collaborate with internal teams to develop program, align on objectives and ensure a seamless fan experience

3 - 5+ years of experience in loyalty program marketing, with a history of success

Collect market intelligence on loyalty trends and across competitors to identify gaps and opportunities to improve capabilities

Experience in CRM and/or loyalty space and managing complex initiatives

Strong communication, attention to detail and organizational skills

Exceptional interpersonal, communication, cross-collaboration, and team skills

Experience with mobile ordering and/or mobile e-commerce preferred

Experience in using data to drive decision-making

Experience in online CRM and Campaign Management tools and any other personalized digital tools

Strong project management skills with the ability to manage, implement and analyze a wide range of initiatives in a fast-paced environment

Craft innovative loyalty programs and subscriber experiences that educate and/or delight our members.

Experience and proven examples developing programs and driving ROI. Proven track record of achieving KPIs

Proven experience with audience segmentation, outlining customer journey’s and omnichannel activation

Good organizational and interpersonal skills with the ability to disseminate ideas and findings to varying groups/levels of stakeholders

At least 5 years of relevant work experience in sales, marketing, business development, and/or product management

Bachelor's degree or an equivalent combination of education and related working experience

Work with business analysts/partners to define business requirements for new products

Collaborate with legal and finance teams to review and finalize contracts.

Ability to manage multiple products or initiatives and prioritize against department/division objectives

Ability to manage multiple products/vendors across all aspects of their life cycles (concept, business case, implementation, optimization, etc.)

Knowledge and experience with HTML and content management tools preferred

Work with retail marketing and collaborations partners to ideate new and exciting loyalty benefits to offer in-store and online

Collaborate with key stakeholders from marketing, merchandising, and operations teams to ensure coordinated consumer experience and drive email performance

Assist in the development and implementation of the benefits communication calendar across email, site, app and retail teams

Education: BS/BA in a relevant field

1-2 years previous experience (preferably in a marketing role)

• Previous performance marketing, owned channel (digital, print, physical) marketing, Loyalty program management, or CRM experience

Manager, Loyalty & Credit Lifecycle Marketing and Offers

• Familiarity with project management tools.

• Strong analytical skills and adept at making data-driven and insight-driven decisions

Minimum Years of Experience - 7+ years.

Bachelors in Marketing, Business, Economics, or Social Sciences or equivalent experience.

Experience with data systems and automation

Experience working within various marketing channels

Programming knowledge is a plus

Leadership experience is a plus

Measure performance against goals, provide KPI reportings

Measure financial impacts and perform financial analysis

Experience in an operational-type role (Marketing, Stores, Project Management, etc.)

Time-management skills with the ability to thrive in a fast-paced environment and to manage multiple, competing priorities.

Bachelor’s degree, combinations of job-related experience and education that meet the minimum requirement may be substituted

Project Management competencies is a plus

Knowledge of marketing and store systems required to implement promotions and campaigns

Fast-learner, eager to dive in and bring relevant experience to a new role

Excellent project management skills, including the ability to manage multiple campaigns simultaneously and meet deadlines.

Proficiency in using marketing tools, event management software, and analytics platforms.

Develop and manage budgets for experiential marketing initiatives, ensuring optimal allocation of resources to achieve desired outcomes.

Serve as a brand ambassador during events and activations, ensuring consistent brand messaging and positive customer experiences.

Bachelor's degree in marketing, communications, business, or a related field. MBA or additional certifications are a plus.

Proven experience (6+ years) in planning and executing experiential marketing campaigns and events.

Project management, including status tracking, notes and action item documentation, and deck/slide building.

Provide support to the Marketing Manager to effectively implement Loyalty offer and marketing campaign efforts.

Must have strong relationship building and cross-functional communication skills.

Thorough organizational skills and excellent verbal and written communication skills are required.

Strong preference for prior digital, loyalty or credit marketing experience.

To view additional benefits information for this role, please visit https://bit.ly/3Sy3fOs

3+ years marketing, communications, public relations, brand management, business, or sales experience.

Partner with key stakeholders in Marketing, Operations, Finance, and IT to develop and drive the loyalty marketing calendar across the brand.

Manage day-to-day relationships with loyalty partners to successfully execute ongoing loyalty strategies, including campaign testing, targeting, execution, and reporting.

Serve as the administrator for offers, rewards, and user access within the loyalty platform.

Enter all promotions into the loyalty platform for targeting, segmentation, and offer setup.

Send text messages and email communication regarding offers.

Must fulfill safety accountabilities as prescribed by JetBlue’s Safety Management System

Three (3) years of airline, loyalty, finance or marketing experience

Knowledge of and experience using Structured Query Language (SQL), Tableau and other Business Intelligence (BI) Data tools

Develops loyalty marketing campaigns to drive loyalty to JetBlue, enhance the customer experience and grow lifetime customer value and profitability

Manages the loyalty marketing budget (both cost and revenue returns from activities)

Two (2) years of experience managing projects or leading teams

You have 4+ years of experience in marketing/advertising, ideally CRM, loyalty, and retail with digital experience

You have a bachelor’s Degree (Economics, Business, Engineering, and/or Marketing focus preferred) or demonstrated equivalent experience

You have experience with testing within owned marketing channels as well as driving insights and learnings from data

You have experience developing strategies and processes in a customer-centric way

You have experience managing a budget

Manage the creation and production of gift cards by working with internal and external partners to ensure timelines are met

3-5 or more years of experience in a role supporting marketing, brand management or project management.

Project management skills; organized, extremely high attention to detail, able to manage multiple priorities and meet deadlines

Manage key workstreams to deliver business objectives within desired timelines through a customer first lens

Bachelor’s degree or equivalent related work experience or four years US military experience in a related MOS/C.

Strong interpersonal skills with a demonstrated ability to build relationships across a very matrixed organization as well as with external partners.

Experience executing marketing plans across channels (paid, owned, in-store, etc.)

Project management skills; organized, extremely high attention to detail, able to manage multiple priorities and meet deadlines

Partner with finance to manage activation forecasts/budgets

Manage & optimize activation-driving programs, such as new member onboarding and referral program

Bachelor's degree or equivalent related work experience or four years US military experience in a related MOS/C; MBA preferred

Experience leading multi-channel marketing plans

Experience leading strategy across audience segmentation and journey mapping

Proven experience (6+ years) in CRM and loyalty management, preferably in the e-commerce or DTC industry

Exceptional project management and organizational skills, with the ability to manage multiple initiatives simultaneously and meet deadlines

Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and present ideas to senior management

Utilize customer segmentation and personalization techniques to deliver tailored experiences and offers to different customer segments

Monitor and evaluate KPIs related to customer retention, loyalty, and sales, and provide regular reports and insights to senior management

Highly proficient in Microsoft Excel, Google suites, and project management tools.

5+ years of experience in loyalty program management, campaign management and offer platforms.

2+ years' experience in digital experience management

Develop and manage offer and promotional strategy to support segmentation and national calendar.

Manage awareness, acquisition, engagement and retention of Potbelly Perks program.

Develop and manage CRM database strategy and related MarTech platforms.

Work with marketing team on branding, program benefit communication strategies to ensure differentiation and resonance with customer needs.

Develops formal analytical training curriculum for ICs and Managers within the department, strengthening the analytical skill set within Loyalty.

Bachelor's degree or 5 years of analytical experience. Master's degree in a quantitative field (Business, Finance, Economics, Mathematics, Engineering or related).

Designs and develops consistent data reporting capabilities across SkyMiles, Cobrand, Loyalty Servicing and Merchandising & Partnerships (MAPS).

Strategic thinking and creative problem-solving skills with ability to translate data into actionable insights.

Advanced expertise with SQL and working knowledge of analytical tools such as SAS, Hyperion, Tableau, and advanced Excel functionality.

Experience in an analytical role with the ability to extract large datasets and identify key insights to support business decisions.

Monitor and analyze the performance of co-brand, Discount Den, and loyalty initiatives and present results to senior management team

Flight benefits for you and your family to fly on Frontier Airlines.

Buddy passes for your friends so they can experience what makes us so great.

Manage the approval process of all co-branded card communication materials from both Frontier and the card issuer

Drive the creation and realization of dynamic offers for Loyalty Offerings

Ability to manage multiple priorities and manage marketing projects, production schedules, and promotional events, while consistently meeting deadlines

Develop overarching program positioning, marketing integrations, and experience structure to support premium and VIP customer requirements.

Experience working with internal and external agency teams to develop high quality, premium experiential activations at scale

Experience building, scaling, and managing teams across all functions of marketing.

Excellent quantitative and analytical skills, including the ability to process and understand large data sets.

Strong intellectual horsepower; superior reasoning and analytical skills, proven track record of

A visionary leader laser-focused on Fanatic’s customers and their experience.