Manager Support Programs Jobs

Delivering presentations to customers, executive management and other program stakeholders

Establishment and management of the program and subordinate baselines

Development and adherence to budget baselines utilizing Earned Value Management (EVM) or similar cost & schedule control methodologies and tools

Conducting thorough risk & opportunity management practices including identification, mitigation and realization

Establishing a program organization that effectively addresses customer requirements and incorporates the necessary internal and external sub-organizations

Identification, distribution, tracking, and completion of program requirements

Experience in project management and delivering against measurable benchmarks.

Performance management & reporting against planned activities and objectives.

Experience in developing and conducting animal cruelty investigations, field-based research, or similar field work.

Demonstrated knowledge of systems-thinking and systems-based approaches.

Demonstrated success working in a flexible, remote working environment.

Videography and drone experience is a plus

Excellent project management skills, including prioritizing, planning, budgeting and decision-making.

Strong people management skills, including building teams, delegating effectively and developing others.

Knowledge of or experience with the federal workforce preferred.

Outstanding written and verbal communication skills.

Bachelor’s degree or equivalent work or military experience required.

Five to seven years of relevant work experience, including demonstrated success leading projects to accomplish results.

Exceptional program/project management skills with the ability to coordinate multiple events in various stages of the planning process simultaneously; extremely detail-oriented

Bachelor’s degree in marketing, communications, business, event management or related field

6 years of experience in B2B event planning, experiential marketing, communications, corporate, startup, or non-profit, preferably in the technology sector

Outstanding written and verbal communication skills; exceptional ability to communicate and present to senior-level staff

Proven experience executing in-person and onsite events; including webinars and workshops

Ability to remain calm under pressure, manage competing priorities, and use good judgment when resolving issues

• Project Management skills to drive Marketing Communications projects

• Exceptional execution and project management skills

• Strong prioritization and time management skills

• Manage creative development with copywriters, designers, and programmers.

• Work with many cross-functional stakeholders and partners to deliver an awesome customer experience.

• 3+ years’ experience in b2c or b2b email and/or mobile marketing

Experience in an academic setting/higher education strongly preferred.

Data entry, spreadsheets, and database experience preferred.

Three to five years of experience in a responsible administrative position.

Knowledge of Courseleaf, Banner, Canvas, SharePoint, MS Teams preferred.

Attention to detail and accuracy, with excellent oral and written communication skills.

Must have experience working independently and as a member of a team.

• Two or more years of experience administering or managing Learning Management Systems (LMS).

• Five years of experience as a Learning Analyst, Instructional Designer, Learning Programs Manager, or similar roles.

• Evaluation and optimization of LMS/learning technology platforms, training offerings, architecture, processes, and reporting capabilities.

• Excellent English language verbal and written communications skills.

• Strong collaborative and consulting skills; ability to interview and obtain information from subject matter experts.

• Strong facilitation and presentation skills, ability to persuade.

Four (4) years experience managing multiple projects, to include managing a project portfolio (multiple projects or programs) with team members.

Minimum two two (2) years of experience managing operational or project budgets.

Minimum three (3) years of experience in a leadership role with direct reports.

Drivers License (in location where applicable)

Act as primary liaison between Support and Product Management to ensure new products service and support requirements are addressed

Demonstrated skills in leadership, negotiation, problem solving, conflict management, planning, and delegating.

Strong knowledge of Microsoft Office products, familiar with Salesforce, CRM and case management systems

Manage and coordinate a group of related projects having high risk and complexity to maximize benefits and control parameters

Provide project management coordination and support for technology and new process deployments

Bachelor’s degree in a business or technology related field or equivalent combination of education and experience

Excellent verbal and written communication skills, including facilitating meetings and presenting remotely and in-person

Minimum of 4 years’ related business operations, technical support, and customer service experience required

Strong computer skills, including Microsoft Office applications

Strong customer service orientation and interpersonal skills

Experience using Salesforce and Jira (creating tickets)

Adept problem-solving skills, including using data to inform decisions and actions

Minimum six (6) years experience managing multiple projects, to include managing a project portfolio (multiple projects or programs) with team members.

Minimum four (4) years of experience managing operational or project budgets.

Minimum seven (7) years of experience in a leadership role with direct reports.

Drivers License (in location where applicable)

Required Knowledge, Experience And Education

Demonstrate technical knowledge through the use of industry-based applications.

Promote efforts to improve provider compliance with CMS requirements.

Collaborate with other departments to enhance the total provider experience.

full benefits package, including 401(k) with match and three weeks of PTO!

Deliver content professionally and customize to specific audiences.