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Manager Product Support 1 Jobs

Product Support Manager Jobs
By Travelopia At Washington, United States
3+ years of management experience in the travel industry; experience with product management, contracting, and pricing preferred.
Proven leadership skills to mentor, develop, and empower team members and create a positive work environment.
Undergraduate degree or equivalent experience in travel, business administration, marketing, or related field.
Advanced analytical skills with demonstrated ability to work through the development of complex business solutions.
Strong communicator, both written and verbal, with the ability to direct the actions of others.
Must be flexible and adaptable to changing priorities while working under pressure to meet immediate deadlines.
Product Support Engineer 1 Jobs
By Motion Recruitment At Virginia Beach, VA, United States
Previous knowledge of Azure Devops, Salesforce, or other work management/ticketing systems
Manages hand-ups/escalation paths in support of daily operations.
Manages requests to the urgency defined by our service level agreements.
Creates and updates self-service and Tier 1 support knowledge articles for digital products and applications.
Personal computer skills, familiarity with basic software, MS Office suite, MS Teams, ability to learn and use new software tools
Knowledge of machine telematics, IT and cloud Infrastructure
Education Support Professional 1:1 Access - Stadium
By Tacoma Public Schools At Tacoma, WA, United States
Regular, reliable, predictable attendance or physical presence is an essential job requirement and critical to the performance of the work.
Participates in department staff meetings; provides information regarding students.
May use specialized adaptive equipment such as wheelchairs, wedges, standers, side-layers, etc.; assists in adapting and maintaining equipment for student use.
Addresses concerns with appropriate teaching staff and/or therapy staff and/or building administrators as appropriate.
May perform cleansing intermittent catheterizations after receiving required training.
Provides general clerical assistance in the classroom; duplicates materials and completes necessary paperwork.
Office Manager 1 Jobs
By State of Louisiana At Louisiana, United States

Salary is paid by Electronic Funds Transfer (EFT) / Direct Deposit Only. A checking or savings account is required for employment.

Product Line Manager 1, Men’s Lifestyle Apparel (Ssi)
By Nike At Beaverton, OR, United States
Project management and data management skills
Exceptional task and project management skills across multiple work streams and timelines
Effective verbal and written communication skills, including presentations
Proficient information-seeking skills and a drive for results
Communication skills: communicate information, keep cross-functional stakeholders informed
Technical mindset: Possesses or can learn conceptual knowledge of theories, practices, and procedures
Product Support Manager Jobs
By FinThrive At United States
Manage capacity and staffing to include recruitment, supervision, scheduling, development, evaluation, and performance management.
Present project outcomes for upper management
Must be able to manage remote employees
Manage the team’s backlog to optimize throughput and to accurately predict turnaround time for open issues
Identify impediments for the team and determine the best elimination plan
Colloborate with other leaders to ensure teams are working together in order to delight our customers.
Associate Product Manager, I-Ready/Math (1 Year Contract)
By Curriculum Associates At United States
1-3 years’ experience with product development or management of interactive products
Strong interpersonal skills and evidence of effective relationship management
Gaming, kid’s entertainment, or education sector experience
Familiarity with project management software such as Smartsheet, Confluence, or Jira
Contribute to brainstorming at all stages of product development of mathematics educational technology.
Support project leads to schedule meetings, document decisions, optimize workflow, manage correspondence between teams and vendors, etc.
Product Manager Support Services
By HPE Aruba Networking At All, MO, United States
Five years of product management experience ideating, developing, launching, AND managing service offers or products.
Synthesize market requirements (MRD) into marketing/customer details through having intimate customer knowledge and business, financial and industry market acumen.
Advise key stakeholders on the portfolio strategy across all phases of the lifecycle (e.g., planning, development, launch, management, exit).
Lead and drive the end-to-end strategy and operational customer service offer roadmap for one or more service offers.
8+ years of work experience in related field.
Technical understanding and knowledge of the data networking product industry and the associated customer focused services.
Product Support Manager Jobs
By who... a staffing company At Baltimore, MD, United States
Strong organizational skills with the ability to prioritize tasks and manage multiple projects simultaneously.
Create, update, and maintain a comprehensive knowledge base, including frequently asked questions, troubleshooting guides, and best practices.
5+ years of relevant product support experience, preferably at a tech company
Excellent communication and interpersonal skills with the ability to communicate complex technical information to non-technical audiences.
Experience with ZenDesk highly preferred
Experience with Pendo guides is a plus
Product Support Team Manager
By Swell At Holladay, UT, United States
Monitor team performance metrics, including response time, resolution time, customer satisfaction scores, and ticket management.
Proven experience in direct customer support, with at least 2 years in a leadership or managerial role.
Foster a positive and collaborative team environment, promoting open communication and knowledge sharing.
Develop and implement training programs to enhance technical skills and customer service excellence.
Collaborate with other departments to enhance the customer experience and streamline support processes.
Demonstrated experience in coaching, mentoring, and developing technical support teams.
Direct Care Support 1:1 40 (Bsd)
By LifeStream Inc. At , New Bedford, 02746, Ma $17 an hour
They partner with them in making informed decisions and everyday choices about their finances, well-being, relationships, and employment
Hourly rate starting at $17 or $17.50 depending on MAP certification. Medical insurance starting at $30 weekly.
No experience is required to qualify for these positions. You need a high school diploma or GED.
The day to day operations of the residential home will reflect an environment that values respect, dignity, and privacy.
Direct support professionals recognize the unique gifts, preferences and needs of each person supported.
Assist all individuals with their daily needs and ensure that all activities are reflective of their choices.
Manufacturing Support Manager 1 Jobs
By Los Alamos National Laboratory At , Los Alamos, Nm $99,200 - $164,100 a year
Knowledge of supply chain management and resource management practices.
Demonstrated experience managing facility, construction, or programmatic work with experience in procurement and inventory management.
Experience utilizing process improvement techniques such as Lean Six Sigma, Total Quality Management, etc.
Knowledge of and experience with ISO and/or NQA-1 quality drivers.
Knowledge of and experience with the Associate Lab Director for Weapons Production (ALDWP) programs including technical and operational disciplines.
Experience preparing and reviewing technical information, developing metrics and presentations.
Product Manager Support Services
By HPE Aruba Networking At Illinois, United States
Five years of product management experience ideating, developing, launching, AND managing service offers or products.
Synthesize market requirements (MRD) into marketing/customer details through having intimate customer knowledge and business, financial and industry market acumen.
Advise key stakeholders on the portfolio strategy across all phases of the lifecycle (e.g., planning, development, launch, management, exit).
Lead and drive the end-to-end strategy and operational customer service offer roadmap for one or more service offers.
8+ years of work experience in related field.
Technical understanding and knowledge of the data networking product industry and the associated customer focused services.
Product Manager Support Services
By HPE Aruba Networking At Louisiana, United States
Five years of product management experience ideating, developing, launching, AND managing service offers or products.
Synthesize market requirements (MRD) into marketing/customer details through having intimate customer knowledge and business, financial and industry market acumen.
Advise key stakeholders on the portfolio strategy across all phases of the lifecycle (e.g., planning, development, launch, management, exit).
Lead and drive the end-to-end strategy and operational customer service offer roadmap for one or more service offers.
8+ years of work experience in related field.
Technical understanding and knowledge of the data networking product industry and the associated customer focused services.
Product Manager Support Services
By HPE Aruba Networking At Ohio, United States
Five years of product management experience ideating, developing, launching, AND managing service offers or products.
Synthesize market requirements (MRD) into marketing/customer details through having intimate customer knowledge and business, financial and industry market acumen.
Advise key stakeholders on the portfolio strategy across all phases of the lifecycle (e.g., planning, development, launch, management, exit).
Lead and drive the end-to-end strategy and operational customer service offer roadmap for one or more service offers.
8+ years of work experience in related field.
Technical understanding and knowledge of the data networking product industry and the associated customer focused services.
Product Manager Support Services
By HPE Aruba Networking At Tennessee, United States
Five years of product management experience ideating, developing, launching, AND managing service offers or products.
Synthesize market requirements (MRD) into marketing/customer details through having intimate customer knowledge and business, financial and industry market acumen.
Advise key stakeholders on the portfolio strategy across all phases of the lifecycle (e.g., planning, development, launch, management, exit).
Lead and drive the end-to-end strategy and operational customer service offer roadmap for one or more service offers.
8+ years of work experience in related field.
Technical understanding and knowledge of the data networking product industry and the associated customer focused services.
Product Manager Support Services
By HPE Aruba Networking At Georgia, United States
Five years of product management experience ideating, developing, launching, AND managing service offers or products.
Synthesize market requirements (MRD) into marketing/customer details through having intimate customer knowledge and business, financial and industry market acumen.
Advise key stakeholders on the portfolio strategy across all phases of the lifecycle (e.g., planning, development, launch, management, exit).
Lead and drive the end-to-end strategy and operational customer service offer roadmap for one or more service offers.
8+ years of work experience in related field.
Technical understanding and knowledge of the data networking product industry and the associated customer focused services.
Product Manager Support Services
By HPE Aruba Networking At Pueblo-Cañon City Area, United States
Five years of product management experience ideating, developing, launching, AND managing service offers or products.
Synthesize market requirements (MRD) into marketing/customer details through having intimate customer knowledge and business, financial and industry market acumen.
Advise key stakeholders on the portfolio strategy across all phases of the lifecycle (e.g., planning, development, launch, management, exit).
Lead and drive the end-to-end strategy and operational customer service offer roadmap for one or more service offers.
8+ years of work experience in related field.
Technical understanding and knowledge of the data networking product industry and the associated customer focused services.
Product Manager Support Services
By HPE Aruba Networking At North Carolina, United States
Five years of product management experience ideating, developing, launching, AND managing service offers or products.
Synthesize market requirements (MRD) into marketing/customer details through having intimate customer knowledge and business, financial and industry market acumen.
Advise key stakeholders on the portfolio strategy across all phases of the lifecycle (e.g., planning, development, launch, management, exit).
Lead and drive the end-to-end strategy and operational customer service offer roadmap for one or more service offers.
8+ years of work experience in related field.
Technical understanding and knowledge of the data networking product industry and the associated customer focused services.
Product Manager Support Services
By HPE Aruba Networking At District of Columbia, United States
Five years of product management experience ideating, developing, launching, AND managing service offers or products.
Synthesize market requirements (MRD) into marketing/customer details through having intimate customer knowledge and business, financial and industry market acumen.
Advise key stakeholders on the portfolio strategy across all phases of the lifecycle (e.g., planning, development, launch, management, exit).
Lead and drive the end-to-end strategy and operational customer service offer roadmap for one or more service offers.
8+ years of work experience in related field.
Technical understanding and knowledge of the data networking product industry and the associated customer focused services.

Are you an experienced manager looking for a new challenge? Join our team as Manager Product Support and help us provide world-class customer service to our customers!

Overview The Manager Product Support 1 is responsible for providing technical support to customers and internal teams. This includes troubleshooting and resolving customer inquiries, providing product information, and ensuring customer satisfaction. Detailed Job Description The Manager Product Support 1 is responsible for providing technical support to customers and internal teams. This includes troubleshooting and resolving customer inquiries, providing product information, and ensuring customer satisfaction. The Manager Product Support 1 will also be responsible for developing and implementing customer service policies and procedures, as well as training and managing customer service staff. Job Skills Required
• Excellent customer service skills
• Strong problem-solving and analytical skills
• Ability to work independently and as part of a team
• Ability to multi-task and prioritize tasks
• Excellent communication and interpersonal skills
• Knowledge of customer service software and databases
• Knowledge of product features and benefits
Job Qualifications
• Bachelor’s degree in business, marketing, or related field
• 5+ years of customer service experience
• 3+ years of management experience
• Experience with customer service software and databases
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of product features and benefits
• Knowledge of customer service software and databases
Job Experience
• 5+ years of customer service experience
• 3+ years of management experience
• Experience with customer service software and databases
Job Responsibilities
• Troubleshoot and resolve customer inquiries
• Provide product information and ensure customer satisfaction
• Develop and implement customer service policies and procedures
• Train and manage customer service staff
• Monitor customer service performance and provide feedback
• Analyze customer service data and trends
• Identify and address customer service issues
• Maintain customer service records and reports