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Lead Chat Support Jobs

Chat Support Jobs
By Interfuse Staffing At United States

Hi there! It's a pleasure for us to make an announcement that right now we're looking for a chat support representative. It must be an empathetic person who is interested in helping others on a daily ...

Chat Support / Customer Support Representative
By InfiCare Software Technologies At Raleigh, NC, United States

Hi Hope you are doing great. InfiCare has been providing Contingent Staffing and Direct Hire staffing services to its clients across the US and in four continents Since 2001. Starting from a modest ...

Website Chat Support Agent - ($25 - $35)/Hr
By BF DIGITAL At United States
Location: Online remote work (USA preferred)
Compensation: $25 - $35 per hour
Contract Duration: No fixed term
Weekly Commitment: Flexible, ranging from 20 to 40 hours per week
Customer Support - E-Mail/Chat
By etrailer At Wentzville, MO, United States
Additional Offerings. Paid holidays, Paid vacations, 401k matching, Medical, Vision, Dental, etc.
We Value Our Teammates And Are Pleased To Offer
Convenient Location. Located in Wentzville, MO near Highway 40, 61, 64 (hmm...which one do you say? 😊) and Highway 70.
FULL-TIME Customer Service e-mail/Chat Support
We look forward to talking soon - Apply now!
Internet Chat Support-Part Time
By Rooms To Go At , Seffner, 33584 From $15 an hour
Strong written communication skills (professional tone, grammar, spelling).
Quick and accurate typing skills (45 WPM+)
Preference for experience in sales and/or customer service, however, we are willing to train the right person.
Cutting edge sales tools, devices and software
Answering questions via online chat
Making recommendations to online shoppers
Tech Line Chat Support Agent
By Kelly At United States
• Create PowerPoint and Excel documents for upper management
• Inbox monitoring, Parts collection requests, review duplicate cases, review DTS inspection results, File management, etc.
• Initiate Tech Link sessions to remotely assist dealers with PC and other technical issues
• Continuous training on technical topics and service skills
• Build Presentations to present that improve knowledge, engagement and team building discussions
• Typing skills: 40 WPM
Chat Support Specialist Jobs
By SmithRx At , Plano, 75024, Tx $22 an hour
Deliver world-class support experiences to our members by becoming an expert in the Pharmacy Benefits Management industry.
Prior experience with benefits, employer benefits, insurance, prescriptions, medical billing, or experience at a pharmacy is preferred
Manage simultaneous interactions specific to online chat and text messaging
Educate members about their pharmacy benefits.
Must be located locally as the role is a hybrid of onsite and remote
2+ years experience working within call center required
Application Support Sme - Chat Functionality Expertise
By Tesla Laboratories At Vienna, VA, United States
Experience with knowledge base development, staff training, and incident management.
Essential Skills, Experience, and Qualifications:
Analyze common issues and ensure incident management is properly structured to handle them.
Develop a comprehensive knowledge base for the new application.
Research required information using available resources, including knowledge bases, training materials, and published solutions.
7+ years of relevant work experience, with a focus on Salesforce and application support, and experience preferred with Amazon Connect.
Senior Application Support Specialist - Chat Support Expertise
By Tesla Laboratories At Vienna, VA, United States
Essential Skills, Experience, and Qualifications:
Analyzing common issues and structuring incident management accordingly.
Demonstrated experience in developing knowledge bases, creating staff training, and managing incidents.
Superior organizational skills, with the ability to manage multiple projects/tasks.
Establishing a comprehensive knowledge base for the new application.
Conducting research using available resources, including knowledge bases, training materials, and published solutions.
Chat Support Specialist Jobs
By Albert Hall Plumbing, Inc. At United States
* Inform members of their auto insurance benefits.
NOTE: THIS IS A STRICTLY REMOTE JOB POSITION.
* Control concurrent activities unique to online chat and text messaging.
* In order to address member requests, exhibit a centered attitude and a strong feeling of urgency.
Tesla Chat Sales And Support Advisor (In Office)
By Tesla At , Henderson, 89074, Nv
Strong relationship management skills and the ability to explain complex technical concepts
Escalate matters that require management attention in a timely manner
Determine if technical solution can be resolved for more immediate attention and provide remote education
Provide feedback and recommendations based on direct experiences with potential customers
Perform additional responsibilities as assigned to meet business needs
Must have at least 1 year of live chat experience with proven track record to meet or exceed goals
Associate Client Support Consultant - Chat Team
By ADP At Augusta, GA, United States
Are you ready to join a company offering career advancement opportunities throughout your career journey?
At least one year of experience in a customer service environment or as an HR/HRIS practitioner with systems experience.
Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
Are you looking for an inclusive environment with a culture of collaboration and belonging?
You can work overtime hours during peak seasons.
Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
Chat Support Specialist Jobs
By AAPC At Salt Lake City, UT, United States
Manage the chat feature on the AAPC website for career counseling.
Identify customer needs and offer appropriate solutions.
Maintain accurate and up-to-date knowledge of AAPC products and services.
Collaborate with other members of the customer service team to ensure a positive customer experience.
Previous customer service experience, preferably in a chat support or online environment.
Exceptional grammar, writing, and communication skills.
Chat Support Specialist Jobs
By SmithRx At , Plano, Tx $22 an hour
Deliver world-class support experiences to our members by becoming an expert in the Pharmacy Benefits Management industry.
Prior experience with benefits, employer benefits, insurance, prescriptions, medical billing, or experience at a pharmacy is preferred
Manage simultaneous interactions specific to online chat and text messaging
Educate members about their pharmacy benefits.
Must be located locally as the role is a hybrid of onsite and remote
2+ years experience working within call center required
Chat Support Executive Jobs
By Recroot.io At United States
Proven experience in a customer support role, with excellent communication and customer service skills
Identify opportunities for process improvements and share feedback with the team to continually improve the customer experience
Keep up-to-date with product and service offerings to provide accurate and relevant information to customers
2 - 15 years of experience
Strong problem-solving skills, with the ability to identify and resolve customer issues quickly and effectively
Provide excellent customer service through online chat, answering customer queries and resolving issues in a timely and efficient manner
Customer Support Chat Jobs
By etrailer At Wentzville, MO, United States
Additional Offerings. Paid holidays, Paid vacations, 401k matching, Medical, Vision, Dental, etc.
We Value Our Teammates And Are Pleased To Offer
Convenient Location. Located in Wentzville, MO near Highway 40, 61, 64 (hmm...which one do you say? 😊) and Highway 70.
FULL-TIME Customer Service Chat Support
We look forward to talking soon - Apply now!
Chat Support Executive. (Remote)
By Staffingly At Jacksonville, FL, United States

We are currently seeking a motivated and customer-focused Chat Support Executive to join our Human Resources team. As a Chat Support Executive, you will be responsible for providing exceptional ...

Chat Support Specialist (Sales)
By IMG Academy At Bradenton, FL, United States
Demonstrate technical selling skills and product knowledge in all areas of IMG Academy
Marketing, Sports Marketing, Sports Management or related business majors preferred
Master’s degree in Sports Management, Business or related field.
This position is located in Bradenton, Florida and is not a remote position.
Educate customers about terminology, features and benefits of various IMG Academy products
Maintain a thorough knowledge of IMG Academy campus
Chat Support Executive (Remote)
By Staffingly At Chicago, IL, United States

Our company is seeking a Junior Chat Support Executive to join our dynamic team. This is a remote position for individuals based in the United States. As a Chat Support Executive, you will be ...

Are you looking for a job that offers flexible hours and the opportunity to help people? Look no further! We are looking for a Lead Chat Support specialist to join our team and provide excellent customer service to our customers. You will be responsible for responding to customer inquiries, troubleshooting technical issues, and providing helpful solutions. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

Overview Lead Chat Support is responsible for providing customer service and technical support to customers through online chat. This role requires excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment. Detailed Job Description Lead Chat Support is responsible for providing customer service and technical support to customers through online chat. This role requires excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment. The Lead Chat Support will be responsible for managing customer inquiries, troubleshooting technical issues, and providing solutions to customer inquiries. The Lead Chat Support will also be responsible for providing training and guidance to other Chat Support team members. Job Skills Required
• Excellent communication and customer service skills
• Ability to troubleshoot technical issues
• Ability to work in a fast-paced environment
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Ability to work independently and as part of a team
• Ability to multi-task and prioritize tasks
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least 3 years of experience in customer service or technical support
• Experience working with online chat systems
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of online chat systems
Job Experience
• At least 3 years of experience in customer service or technical support
• Experience working with online chat systems
Job Responsibilities
• Respond to customer inquiries through online chat
• Troubleshoot technical issues and provide solutions to customer inquiries
• Provide training and guidance to other Chat Support team members
• Monitor customer satisfaction and provide feedback to management
• Follow up with customers to ensure their inquiries have been addressed
• Update customer records in the database