Administrative Lab Manager Jobs
By Columbia University At , Manhattanville, Ny $70,000 - $80,000 a year

535708 Manhattanville Zuckerman Institute Full Time Opening on: Apr 28 2023 Grade 12 Add to favorites Favorited View favorites Job Type: Officer of Administration Bargaining Unit: ...

Are you looking for a job that allows you to combine your passion for science with your organizational and people skills? We are looking for a Lab Relationship Manager to join our team and help us build strong relationships with our laboratory partners. You will be responsible for managing the day-to-day operations of our laboratory partnerships, ensuring that our labs are meeting our standards and providing the highest quality of service. If you are looking for an exciting and rewarding career, this is the job for you!

Overview A Lab Relationship Manager is responsible for developing and maintaining relationships with laboratory customers. They are responsible for providing customer service, managing customer accounts, and ensuring customer satisfaction. They also work to ensure that laboratory products and services meet customer needs and expectations. Detailed Job Description Lab Relationship Managers are responsible for developing and maintaining relationships with laboratory customers. They are responsible for providing customer service, managing customer accounts, and ensuring customer satisfaction. They also work to ensure that laboratory products and services meet customer needs and expectations. They must be able to identify customer needs and develop solutions to meet those needs. They must also be able to communicate effectively with customers and other stakeholders. Job Skills Required
• Excellent customer service and communication skills
• Ability to identify customer needs and develop solutions
• Knowledge of laboratory products and services
• Ability to manage customer accounts
• Knowledge of laboratory safety protocols
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
Job Qualifications
• Bachelor’s degree in a related field
• Previous experience in customer service or laboratory management
• Knowledge of laboratory products and services
• Knowledge of laboratory safety protocols
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
Job Knowledge
• Knowledge of laboratory products and services
• Knowledge of laboratory safety protocols
• Knowledge of customer service principles and practices
• Knowledge of laboratory management principles and practices
Job Experience
• Previous experience in customer service or laboratory management
• Previous experience in laboratory product and service sales
• Previous experience in laboratory safety protocols
Job Responsibilities
• Develop and maintain relationships with laboratory customers
• Provide customer service and manage customer accounts
• Ensure customer satisfaction with laboratory products and services
• Identify customer needs and develop solutions to meet those needs
• Communicate effectively with customers and other stakeholders
• Ensure laboratory products and services meet customer needs and expectations
• Ensure compliance with laboratory safety protocols