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Insurance Customer Service Representative Jobs

Commercial Insurance Client Service Representative - Small Business
By Higginbotham Insurance Agency, Inc At , Austin, 78746
Remote/Work-From-Home opportunity for qualified candidates
One to two (1-2) years Commercial Insurance experience is preferred, but not required
EPIC (AMS) experience is preferred, but not required
Other AMS or CRM software experience is preferred, but not required
Competitive Compensation depending on applicable experience
Generous employee benefits package which includes a robust wellness program
Insurance Customer Service Representative
By MARK MCBRIDE INSURANCE AGENCY At Manchester, TN, United States

We are seeking an experienced insurance professional to join our customer service team and direct our commercial insurance customer service area. This is a M-F 8 am - 5 pm role working in an office ...

Customer Service Insurance - Veteran/Spouse Program
By USAA At , San Antonio, 78288
Facilitate the Property & Casualty (P&C) member experience by answering inbound phone calls, emails, and/or other contacts from members.
US military experience through military service or a military spouse/domestic partner (current or former)
1 year of customer contact experience in a needs-based sales environment
Prior experience in a fast-paced contact center environment
6 months experience frequently communicating (minimum 60 percent of the time) with customers by phone, e-mail, and/or face to face
Identify, evaluate and understand member needs and consistently provides complete and accurate advice and solutions, including products and services.
Insurance Customer Service Representative
By Advantage Insurance Services At Wausau, WI, United States

You must possess strong multitasking abilities and thrive in a collaborative team setting

Insurance Customer Service Representative
By Talent Finder Pros At , Remote Up to $70,000 a year
Review and handle policy servicing requests (endorsements, audits, Company requests, Certificates, Premium Finance Notices and Cancellations, etc.) appropriately
2 or more years of underwriting experience in Commercial and Personal Insurance
Must have knowledge of commercial multi-line underwriting and rating
Excellent written and verbal communications skills
Maintain current knowledge of insurance industry
We are seeking candidates with the following qualifications:
Commercial Insurance Customer Service Representative
By The Jonus Group At Orlando, FL, United States

Active 2-20, 20-44, or 4-40 licenses.

Familiarity with AMS 360 software, preferred.

Personal Lines Customer Service Representative (Lucido's Insurance)
By Acrisure At Clinton Township, MI, United States
Prior Personal Lines experience preferred
Experience with Auto Owners, Citizens, AAA, Safeco, & Progressive preferred
Remarket Personal Lines Home and Auto Accounts
Customer Service Representative (Insurance)
By Ascendo Resources At New York City Metropolitan Area, United States
Assist in quoting and issuing new policies, with coordination of the Sales Manager
1+ years of career experience in commercial property and casualty insurance
Strong interpersonal, verbal, written communication skills, and listening skills
Experience working with a CRM such as Salesforce, QQCatalyst, AMS360 is a plus
Issuing and filing of policies
Additional ad hoc tasks as needed
Customer Service Insurance Representative (No License Required)
By Foundever At , Winchester, Nv $16 - $18 an hour
Internal Mobility (84% of our managers are promoted within)
Complete carrier certifications to obtain “Ready to Sell Status” for multiple insurance providers
Strong communication skills, including the ability to navigate between screens while assisting customers
Workspace at home must be “secured”
You have a high school diploma (higher education preferred but not necessary)
This is a Work from Home position
Virtual Customer Service Representative For Insurance
By Foundever At , Remote $13 - $17 an hour
Internal Mobility (84% of our managers are promoted within)
Navigation skills (the ability to speak on the phone while using a computer)
Excellent communication skills, both written & verbal
Customer service experience preferred, but not required
Experience in the financial services, healthcare or technology industries preferred, but not required
401K retirement plan with company match
Customer Service Insurance -Mid-Level
By USAA At , Colorado Springs, 80920, Co
Ability to apply knowledge and understanding of insurance regulatory and compliance requirements
Facilitate the Property & Casualty (P&C) member experience by answering inbound and/or outbound phone calls, emails, and/or other contacts from members.
1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience
Strong interpersonal and communication skills to build rapport with prospective and existing members
1 year of selling experience to include frequent (e.g., daily) communications with customers via telephone, e-mail and/or face-to face
Prior experience in a fast-paced contact center environment
Virtual Customer Service Representative For Insurance
By Foundever At , Huntington, Wv $13 - $17 an hour
Internal Mobility (84% of our managers are promoted within)
Navigation skills (the ability to speak on the phone while using a computer)
Excellent communication skills, both written & verbal
Customer service experience preferred, but not required
Experience in the financial services, healthcare or technology industries preferred, but not required
401K retirement plan with company match
Licensed Insurance P&C Customer Service Representative
By Tesla At , Henderson, 89074, Nv
After hire, employees will be required to meet continuing education requirements to maintain their license (comprehensive training will be provided)
Previous customer service and sales experience
Excellent interpersonal and communication skill
Computer keyboard and processing skills
Conduct professional telephone conversations to service existing accounts in a high call volume environment
Problem-solve and use time effectively to multitask and prioritize work
Customer Service Representative - Insurance Agent - Hybrid Remote
By TTEC At , Oklahoma City, Ok From $17 an hour
Understand member's life events that may offer sales cues
6 months to 1 year of customer service experience
Ask us about our paid time off (PTO) and wellness and healthcare benefits
And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
Customer Service Representative - Insurance Agent - Hybrid Remote
Visit www.hellottecbenefits.com for more information
Travel Insurance Customer Service Representative
By Allianz Partners At , Lakeland, 33811, Fl Up to $17.50 an hour
Responsible for in-depth knowledge of products and services offered, learning about products and staying up-to-date on new product or policy changes.
Answer the caller's questions, determine their needs, and offer solutions to meet those needs
Key responsibilities which take no less than 10% of overall job time.
Escalate customer concerns/issues to the Manager for resolution if all other means of satisfying the customer have been exhausted.
Possess superb customer service skills, a strong customer focus, and commitment to customer satisfaction.
Respond to inbound customer phone calls about our products and services
Customer Service - Insurance
By USAA At , Tampa, 33647, Fl
Facilitate the Property & Casualty (P&C) member experience by answering inbound phone calls, emails, and/or other contacts from members.
1 year of customer contact experience in a needs-based sales environment
US military experience through military service or a military spouse/domestic partner
Prior experience in a fast-paced contact center environment
6 months experience frequently communicating (minimum 60 percent of the time) with customers by phone, e-mail, and/or face to face
For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.
Remote Insurance Customer Service Representative (Unlicensed) ($11.10 - $15.10 / Hour)
By Talentify.io At United States
Utilize systems and technology to complete account management tasks
Utilize knowledge base and training to accurately answer customer questions and sell appropriate products and services
Comply with requirements surrounding confidential information and personal information
Escalate customer issues to the appropriate staff and managerial for resolution as needed
Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes
Adhere to all attendance and work schedule requirements
Customer Service Representative - Insurance
By Automobile Club of Southern California At , Redlands, 92374, Ca $21 - $23 an hour
Health coverage for medical, dental, vision
401(K) saving plan with company match AND Pension
PTO for community volunteer programs
Customer Service-Insurance Jobs
By USAA At , Phoenix, 85085, Az
Facilitate the member experience by answering phone calls, emails, and other requests from members.
1 year of customer contact experience in a needs-based sales environment
US military experience through military service or a military spouse/domestic partner
Prior experience in a fast-paced contact center environment
Identify, evaluate and understand member needs and consistently provides complete and accurate advice and solutions, including products and services.
Provide detailed issue diagnosis while minimizing transfers, escalations and call backs.
Insurance Customer Service Representative
By TTEC At , Daytona Beach, Fl
6 months or more of customer service experience
Recognize, apply and explain your product or service knowledge
Knowledgeable, encouraging, supporting and present leadership
Insurance Customer Service Representative working remotely
Answer incoming communications from customers like website navigation and profile changes
Conduct research to provide answers for customers to resolve their issues

Are you looking for an exciting opportunity to provide exceptional customer service in the insurance industry? We are looking for a motivated and experienced Insurance Customer Service Representative to join our team. You will be responsible for providing excellent customer service, responding to inquiries, and resolving customer issues. If you have a passion for helping others and a commitment to providing exceptional customer service, this is the job for you!

What is Insurance Customer Service Representative Skills Required?

• Excellent customer service skills
• Knowledge of insurance policies and procedures
• Ability to communicate effectively with customers
• Ability to handle difficult customer situations
• Ability to multitask
• Proficiency in computer applications
• Ability to work independently

What is Insurance Customer Service Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of insurance policies and procedures
• Ability to work independently
• Proficiency in computer applications

What is Insurance Customer Service Representative Knowledge?

• Knowledge of insurance policies and procedures
• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of relevant laws and regulations

What is Insurance Customer Service Representative Experience?

• Previous customer service experience
• Previous experience in the insurance industry

What is Insurance Customer Service Representative Responsibilities?

• Respond to customer inquiries and complaints in a timely and professional manner
• Provide accurate information about insurance policies and procedures
• Process customer requests and transactions
• Maintain customer records and files
• Update customer information in the database
• Follow up with customers to ensure satisfaction
• Resolve customer issues and complaints in a timely manner
• Monitor customer service trends and suggest improvements
• Ensure compliance with relevant laws and regulations