Information Technology Lead Jobs

8+ years of management/ leadership experience in the related field - information technology

Proficient in software deployment, patch management and automation

Mobile Device Management, AWS, AutoPilot, SCCM, Azure AD, AI

Bachelor’s degree or equivalent experience in information system or computer science

Exceptional customer service experience - white glove service

Creating metrics/ reports for direct reports – will be managing a team of 8 specialists

Technical Support and Help Desk Support skills

Excellent communication and customer service skills

Experience in managing and leading a Service Desk team

Experience in documenting processes and creating reports

Experience in developing best practices for Service Desk teams

Relevant industry certifications such as ITIL or CompTIA A+ are a plus

Compensation: $50-55/hour (depending on experience)

Location: Washington DC - remote but ability to go into the office for meetings

5+ years of procurement experience;

Experience negotiating technology, enterprise software licensing agreements;

Experience reviewing contract requests, conducting negotiations and making sourcing decisions;

Our client is looking for an IT Procurement Specialist to their team!

Demonstrated program / project management skills working on and leading teams

Prior intern, co-op, or research experience in IT, software, or relevant area

Leadership experience inside and/or outside the classroom

Excellent written and verbal communication skills; ability to articulate technical problems in clear and simple terms

Internship assignments are typically 10 - 12 weeks long at one of our core locations

Assignments are determined based on business need, interviewer’s assessment, and applicant’s preference

Chair the USAREC Knowledge Management Working Group to enhance organizational learning and to assess and improve USAREC business process automation requirements.

Serve as IT knowledge management developer for system automation in support of US Army Recruiting (USAREC) operations.

Provides global operation knowledge management support to Commander, USAREC.

If you are relying on your education to meet qualification requirements:

Develop collaborative knowledge services solutions for the USAREC headquarters staff and subordinate organizations.

Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.

Develop project plan including required materials, delivery schedules, completion schedules, manpower requirements, and tool/equipment lists.

Minimum of 5 years of directly related experience

Minimum BICSI Technician certification or equivalent certification

Demonstrate basic knowledge of LAN/WAN topologies, cabling standards and components

Job Skills & Qualities Required:

Installation of outlets, pulling cable, fire stopping and pre-termination including organizing, forming, dressing and labeling cables to industry standards

• Proven strong project management skills

• Strong customer focus and relationship management ability.

• Drive global sourcing strategies in alignment with the client’ Digital Technology requirements

• Experience with RFQ and RFP development, implementation and execution

• Proven strong analytical skills

• Demonstrated professional oral / written communication and negotiation skills

Utilitizes project management skills and tracking tools in the organization and execution of project assignments

Hold reviews of directions and accomplishments with management and executives

Develops informed perspective on market, competitor, technology direction and can present the same to management

Manage the development team to ensure delivery

This person will have responsibility for identifying and filling technological and functional requirements

Manages contractors, individually and in bulk, their costs, contracts and deliverables

- Establish and manage the technical roadmap, ensuring alignment with the company's goals and vision.

- Proven experience (5+ years) in a leadership role within a technology-driven organization or start-up.

- Extensive knowledge of mobile platform development and familiarity with iOS and Android ecosystems.

- Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders.

- Build and lead a high-performing technology team, fostering a collaborative and innovative work environment.

- Design and implement a scalable infrastructure to support our mobile platform and wellness solutions.

Experience with budget and vendor management.

Management of a global team of developers and analysts.

Technology budget management and meeting budget targets.

Past record of successful delivery of sales or trading order management systems on a global scale.

The successful candidate will have the following skills and experience:

Strong knowledge of FIX protocol.

·Strong relationship skills and ability to interact with internal and external customers, other analysts, and management

·Manage the hardware and software inventory and licensing, according to the legal and business requirements

·Experience with translating business requirements into system functional and non-functional requirements

·Manage and support manufacturing infrastructure that support GRP locations, using standard IT lifecycle methodologies

·Manage the support and maintenance process for the systems in your area of responsibility.

·Develop and maintain strong problem-solving and troubleshooting skills.

2 or more years of project leadership experience

Ability to manage multiple tasks and deadlines with attention to detail.

2 years of experience leading special projects and producing metrics, measurements, and trend reports

Must be passionate about contributing to an organization focused on continuously improving consumer experiences

2 years of experience with cloud platforms and troubleshooting

Health benefits effective day 1

Build out and manage tier 1-2 site Service Desk; lead technician(s) to provide efficient and quantifiable customer service-oriented resolutions

Lead onboarding and offboarding technical activities of staff (local, remote and salesforce)

Experience running a service desk/help desk providing outstanding customer service

Demonstrate strong troubleshooting and analysis skills

Experience with network technologies-TCP/IP, DNS, DHCP, Wi-Fi, Switches, LAN/WAN

Experience with Office 365-Administration, Desktop and Web based applications