Technical Support Officer, Mcgl
By Jhpiego At Washington DC-Baltimore Area, United States
Take lead in knowledge management for PMH, including tracking and updating the literature as it is published and sharing with team.
Support select communications/knowledge management tasks, including managing the COP platform, listservs, tracking email campaigns, updating resources and tracking new memberships and.
Ensures knowledge management is maintained for all portfolios.
Communicate important management-related information (deadlines, new processes, etc) to technical teams and partners
Supports partner communication and management; including consistent engagement to keep partners updated, share documents/learning and identify areas for future collaboration.
Understanding of basic financial management principles and budgeting.
Technical Support Enigneer Jobs
By Serrala At , Remote
Experience in document capture and/or content management systems such Brainware, Kofax, or Captiva
Escalate to the appropriate management level when SLA thresholds are violated.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Update, maintain, and administer the Support Center Knowledge Base
Manage the entire service request process ensuring adherence to SLA
Manage support communications for/to all third-party vendors for their solutions to ensure prompt customer technical support to the customer
Hvac Support - Remote | Wfh
By Get It Recruit - Healthcare At Wilmington, NC, United States

We are dedicated to supporting and empowering our valued contractor community with expert knowledge and solutions. Our Technical Support and Training Group, driven by the mission to provide ...

Hvac Truck Based Technical Team Lead Chiller (Union)
By Johnson Controls At , Mcallen, Tx
Manages assigned work to meet a professional level of execution, on-time and to the customer satisfaction
Regularly provides input on development and training needs of the branch
Assists with the identification of material needs required for service delivery
Provides consultant level services for customers related to building system repairs and enhancements
Ensures ultimate customer satisfaction levels with assigned customers
Technical Support Employee Jobs
By Golden Entertainment, Inc. At Las Vegas, NV, United States
Informs department management if work orders are not completed in a timely manner or to the satisfaction of the requestor
Previous experience providing outstanding guest service skills over the telephone
Provides great guest service skills to guests and fellow associates in a professional manner at all times
Previous dispatch experience using a work order system preferred
Previous experience working in an Engineering/Facilities environment preferred
Receive phone requests for service and/or repairs from guests and internal departments
Technical Support Jobs
By Loxone At Philadelphia, PA, United States
Electrical / Network / Programming skills
Benefits include 401k, medical, dental and PTO
Assisting partners (electrical contractors, system integrators) in project design and execution through phone, video and email support
Onboarding new Loxone partners to make them comfortable with the products
Regularly connect with partners to build a trusting relationship with the Loxone brand
Increasing revenue with the existing Loxone partner network by understanding your partners’ business
Apprentice, Technical Support Jobs
By Center for Justice Innovation At New York, NY, United States
Excellent analytical, judgement and problem-solving skills;
Strong verbal and written communication skills;
Ability to prioritize and manage multiple streams of information and tasks;
Responsibilities include but are not limited to:
Shadow technicians to learn and apply troubleshooting for common tech issues and requests;
Prepare and image desktops and laptops;
Technical Support Jobs
By Sintra Technologies Inc At United States
Fresher with the below skills knowledge or 1-3 years experience would be great!
Must have skills: à JavaScript, Node.JS, Linux Operating System
1) Basic Audio & Video codecs
5) Networking is a Plus
6) SOC compliance and TLS would be a good to have
Technical Support Officer - Jobs
By TheHiveCareers At United States

DESIRED ATTRIBUTES AND BEHAVIOURAL COMPETENCIES

Technical Support Jobs
By Stellar Professionals At Richmond, VA, United States
Knowledge of IT Service Management: Incident, Change, Service Request, and Asset Management.
Experience in continual service improvement initiatives, project management, project coordination, governance, and risk management.
Bachelor's degree in an Information Technology related discipline work experience may meet this requirement
Experience leading meetings, collecting requirements, finding solutions, escalating issues, researching issues and solutions.
Certified Data Management Professional (CDMP) - Associate or Above
General working knowledge of MS 365 applications, including Word, PowerPoint, Excel, Outlook, Forms, SharePoint, Teams, Bookings, etc.
Hvac Tech Support (Remote - Us)
By Alpine Home Air At Chicago, IL, United States
5 years experience as an HVAC Technician
Excellent written and verbal communication skills
Demonstrated computer skills with typing at 40 WPM+
Paid educational and professional development training
Are you an HVAC residential service technician who is getting tired of running around out in the field?
Do you love talking with homeowners?
Hvac Tech Support (Remote - Set Shifts - Us)
By Alpine Home Air At Phoenix, AZ, United States
5 years experience as an HVAC Technician
Excellent written and verbal communication skills
Demonstrated computer skills with typing at 40 WPM+
Paid educational and professional development training
Are you an HVAC residential service technician who is getting tired of running around out in the field?
Do you love talking with homeowners?
Technical Support Jobs
By NOVALINK SOLUTIONS LLC At Phoenix, AZ, United States

Diagnose and resolve software and hardware incidents, including operating system and a wide range of software applications. Take ownership of issues by carrying out problem analysis to implement ...

Technical Support Jobs
By Green Geeks At , Remote
At least 2-3 years of experience with cPanel/WHM & the web hosting industry
Have experience with common web hosting environment; CloudLinux, cPanel/WHM, Softaclous, WHMCS, Kayako help desk
Have an understanding of different hosting products such as Shared, Reseller, and VPS
Have a firm understanding of open source software such as WordPress, Drupal, Joomla, etc
Have a reliable high-speed internet connection
Comfortable speaking with customers via telephone, ticket and live chat
Product Support Technician Plumbing/Hvac
By Navien, Inc. At , Remote
1+ year of customer service, phone support and/or related experience plus a minimum of 2 years of technical troubleshooting experience
Strong customer service skills and team player
Experience with HVAC hands-on field work.
Experience in a call-center environment.
Knowledge of Navien products or the tankless industry.
Bilingual skills a plus; Spanish, French, Mandarin or Korean
Technical Support Jobs
By Peritus Inc At Chicago, IL, United States

Mainframe system knowledge with ACF2, reflection tools

Hvac Technical Product Manager
By Watsco At , Doral, 33126, Fl
Develop extensive personal knowledge of GREE products, their applications, and configurations.
Set up test facilities and connect data acquisition instruments according to general instructions and per test standard requirements.
Work with factory teams to gather, organize, and publish technical product data.
Proofread and edit product manuals, submittals, and marketing materials to ensure accuracy and consistency.
Maintain product spare parts lists, and ensure they are complete and accurate.
Work with purchasing team to set up new products in Mincron and PIM.
Gis & Technical Support Officer
By Fleet Space Technologies At United States
Manage and prioritise open tickets and ensure issues are properly documented on Jira.
Proven customer service experience via phone, email or face-to-face.
Prior experience in using Jira Service Desk ticketing system.
Excellent analytical, problem-solving and communication skills.
Diagnose, troubleshoot and provide solutions to resolve technical issues related to Geodes and Exosphere.
Provide support in designing geo surveys for customers with Exosphere portal.
Technical Support Jobs
By LTIMindtree At New York, NY, United States
Acts as a technology information resources for the staff and management.
Engages technology product management to provide solutions for staff, product and service feedback, ensuring ongoing enhancements to the client's technology.
“The associate needs to pass the specific certification based on the skill set.”
Bachelor's Degree; in Computer Science/Software Engineering or equivalent field or equivalent work experience
9-12 years of work experience
Acts as a trusted advisor for business and technology teams serving as a go-to for all technology related matters.
Hvac Automation Field Service Support
By Honeywell At , New York, 10001, Ny
2+ years of troubleshooting/ programming experience with HVAC controls
2+ years of experience with building automation systems and/or Tridium
Strong problem solving and critical thinking skills.
Good verbal /written communication Skills
Must be a US Citizen due to contractual requirements.
Current member of local union or willing to join.

Are you looking for a challenging and rewarding career in HVAC technical support? We are looking for an experienced and knowledgeable individual to join our team and provide technical support to our customers. You will be responsible for troubleshooting and resolving customer issues, providing technical advice, and helping to ensure customer satisfaction. If you have the skills and experience to help us provide the best customer service possible, then this is the job for you!

Overview:

HVAC Technical Support is responsible for providing technical support to customers and other personnel regarding HVAC systems. This includes troubleshooting, installation, maintenance, and repair of HVAC systems. They must be able to diagnose and repair any issues that arise with the HVAC system.

Detailed Job Description:

HVAC Technical Support is responsible for providing technical support to customers and other personnel regarding HVAC systems. This includes troubleshooting, installation, maintenance, and repair of HVAC systems. They must be able to diagnose and repair any issues that arise with the HVAC system. They must also be able to provide advice and guidance to customers on the best HVAC system for their needs. They must be able to read and interpret technical manuals and schematics. They must also be able to provide training and support to customers and other personnel on the use of HVAC systems.

What is Hvac Technical Support Job Skills Required?

• Knowledge of HVAC systems and components
• Ability to read and interpret technical manuals and schematics
• Ability to troubleshoot and diagnose HVAC system issues
• Ability to provide advice and guidance to customers on the best HVAC system for their needs
• Ability to provide training and support to customers and other personnel on the use of HVAC systems
• Ability to install, maintain, and repair HVAC systems
• Ability to work independently and as part of a team

What is Hvac Technical Support Job Qualifications?

• High school diploma or equivalent
• Certification in HVAC systems
• Previous experience in HVAC systems
• Knowledge of safety procedures and regulations
• Excellent customer service skills
• Excellent communication and interpersonal skills

What is Hvac Technical Support Job Knowledge?

• Knowledge of HVAC systems and components
• Knowledge of safety procedures and regulations
• Knowledge of installation, maintenance, and repair of HVAC systems

What is Hvac Technical Support Job Experience?

• Previous experience in HVAC systems
• Previous experience in customer service

What is Hvac Technical Support Job Responsibilities?

• Troubleshoot and diagnose HVAC system issues
• Provide advice and guidance to customers on the best HVAC system for their needs
• Provide training and support to customers and other personnel on the use of HVAC systems
• Install, maintain, and repair HVAC systems
• Read and interpret technical manuals and schematics
• Follow safety procedures and regulations
• Maintain