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Call Center Representative Jobs
Company | Initial Communications |
Address | Atlanta, GA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Market Research |
Expires | 2023-07-05 |
Posted at | 11 months ago |
- 401(k) matching
- Health insurance
- Paid time off
- Vision insurance
- $1000 - $1350 per week
- Dental insurance
- Employee discount
- Calmly attempts to resolve and de-escalate any issues
- Escalates calls to supervisor when necessary and appropriate
- Maintains and updates customer information as necessary
- Responds to requests for assistance and/or possible processing of credit card authorizations
- Tracks call-related information for auditing and reporting purposes
- High school diploma.
- Phone-related customer service a major plus
- Customer service experience a plus
- Familiarity with Microsoft Windows, Word, and Excel applications
- Weekend availability
- 8-hour shift
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