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Hotel Front Desk Jobs in Virginia

Hotel Front Desk Supervisor, Wuksachi Lodge
By Delaware North At , Visalia $18 an hour
Computer literate in MS Office programs; some experience with property management systems preferred.
Implement corporate or departmental policies, procedures, and service standards in conjunction with management.
At least 2 years' experience in hospitality, front desk experience is preferred.
Good interpersonal communication skills in person and by phone.
Train and supervise the front desk associates to ensure adherence to quality standards, deadlines, and proper procedures.
Provide associates with guidance on handling difficult or complex problems or in resolving escalated complaints or disputes.
Hotel Front Desk Agent
By CUSA, LLC At Fredericksburg, VA, United States

Now Hiring: Hotel Front Desk Agent CUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Front Desk Agent for the Country Inn and Suites Fredericksburg. ...

Hotel Front Desk Manager
By Yaamava Resort & Casino at San Manuel At , Highland, 92346, Ca
2 years’ management experience in a Hospitality Front Desk/Guest Service department required.
4-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major preferred.
4-years’ experience in the guest services, front desk, or related professional area required.
Experience in a luxury hotel and/or resort preferred.
Strong communication and interpersonal skills.
Strong Knowledge of Forbes Travel Guide guidelines.

Are you looking for a job that offers a unique combination of customer service and hospitality? Look no further! We are looking for an enthusiastic and friendly individual to join our team as a Hotel Front Desk Agent. You will be the first point of contact for our guests and will be responsible for providing exceptional customer service. If you are passionate about hospitality and have a knack for problem-solving, this could be the perfect job for you!

Overview The Hotel Front Desk is the first point of contact for guests and is responsible for providing exceptional customer service. They are responsible for checking guests in and out, taking reservations, answering questions, and providing information about the hotel and local area. Detailed Job Description The Hotel Front Desk is responsible for greeting guests, taking reservations, checking guests in and out, and providing information about the hotel and local area. They must be able to handle a variety of tasks, including taking payments, answering phones, and responding to guest inquiries. They must also be able to handle any complaints or issues that may arise. Job Skills Required
• Excellent customer service skills
• Ability to multi-task
• Knowledge of hotel policies and procedures
• Knowledge of local area attractions
• Proficiency in computer systems
• Ability to work independently
• Ability to work in a fast-paced environment
Job Qualifications
• High school diploma or equivalent
• Previous experience in a customer service role
• Knowledge of hotel operations
• Ability to work flexible hours
Job Knowledge
• Knowledge of hotel policies and procedures
• Knowledge of local area attractions
• Knowledge of computer systems
Job Experience
• Previous experience in a customer service role
• Previous experience in a hotel or hospitality setting
Job Responsibilities
• Greet guests and check them in and out
• Take reservations and answer inquiries
• Handle payments and process transactions
• Provide information about the hotel and local area
• Handle any complaints or issues that may arise
• Ensure all guests are satisfied with their stay