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It Support Technician Jobs
Company | HCA Healthcare |
Address | Louisville, KY, United States |
Employment type | FULL_TIME |
Salary | |
Category | Hospitals and Health Care |
Expires | 2023-07-27 |
Posted at | 11 months ago |
Description
- Auto, Home, and Life Insurance options
- 401k (100% annual match – 3%-9% of pay based on years of service)
- Paid Personal Leave
- Employee Stock Purchase Program (ESPP)
- Adoption Assistance
- Tuition Reimbursement/Assistance Programs
- Mental Health Coverage
- Identity Theft Protection discounts
- Install, configure, and maintain Windows operating systems and desktop applications.
- Troubleshoot computer, phone, and network problems for users in person, by telephone, or remotely, using basic trouble ticketing software.
- Provide desktop application support for Windows, Microsoft Office, and various software applications.
- Maintain MC copiers and copier supplies.
- Assist the MC IT team with inventory, asset management, documentation, and utilization tracking.
- Other duties and projects as assigned.
- Assist in the use of computer hardware and software, including printing, installation, word processing, spreadsheets, email, and provisioning mobile devices.
- Assist with computer, network, and audio-visual technology in classrooms, labs, libraries, conference rooms, and offices as needed.
- Excellent PC hardware, software, and audio-visual technology knowledge; Microsoft networking skills required including basic knowledge of Microsoft Active Directory and Outlook; A+, Network+, MCSP, and similar IT industry certifications a plus.
- Customer satisfaction- and service-oriented.
- Fast, solid learner and collaborator. Professional, self-motivated, and trustworthy; good diagnostic, analytic, and troubleshooting skills; detail-oriented, reliable, and dedicated.
- Good interpersonal, typing, and verbal/written communication skills; good prioritization and multitasking skills.
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