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Help Desk Technician Jobs in Connecticut

Computer Technician / Help Desk Support
By Enterprise Computer, LLC At Clinton, CT, United States
Exceptional organizing and time-management skills
Install well-functioning LAN/WAN and other networks and manage components (servers, IPs etc.)
Manage security options and software in computers and networks to maintain privacy and protection from attacks
Offer timely technical support and teach users how to utilize computers correctly
A+ or other Industry standard certifications
Proven experience as computer technician or similar role
Help Desk Technician Jobs
By Select Source International At Groton, CT, United States
Ticket Management within ServiceNow – Processing tickets to schedule for software installation or close out to initiate delivery to location.
Inventory Management of imaged and pre-imaged assets
Data Entry and Tracking within ServiceNow and Microsoft Excel
Acts as center hub for communication between Software Technicians, Imaging Technicians, Shipping & Receiving and end-users.
Job Title: Desktop Support Technician
Maintains a high degree of professionalism in actions
Help Desk Technician Jobs
By innoSoul, Inc. At Middletown, CT, United States
Experience with Device Management, Device Imaging, Device Troubleshooting.
Experience with computer systems and user administration.
PC Hardware and software installation
End user support face to face and via telephone
Technical familiarity with Microsoft Active Directory.
Help Desk Support Technician (Level 1)
By PRI Technology At Hartford, CT, United States
1 year of help desk support experience
Experience troubleshooting/managing O365, Active Directory
Experience working with C-level executives
MAC and Windows support experience

Are you looking for a job that allows you to use your technical skills to help people? We are looking for a Help Desk Technician to join our team! You will be responsible for providing technical assistance to our customers and resolving their technical issues. If you have a passion for technology and helping people, this is the job for you!

A Help Desk Technician is a customer service professional who provides technical support to customers and employees. They are responsible for troubleshooting hardware and software issues, providing technical assistance, and helping customers with their inquiries.

What is Help Desk Technician Skills Required?

• Excellent customer service skills
• Strong problem-solving and troubleshooting skills
• Knowledge of computer hardware and software
• Ability to work independently and as part of a team
• Ability to communicate technical information to non-technical users
• Knowledge of network systems and protocols

What is Help Desk Technician Qualifications?

• High school diploma or equivalent
• Associate’s degree in computer science or related field preferred
• Relevant certifications such as A+, Network+, or Microsoft Certified Professional (MCP)

What is Help Desk Technician Knowledge?

• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of customer service principles and practices
• Knowledge of operating systems and applications

What is Help Desk Technician Experience?

• Previous experience in a customer service role
• Previous experience in a technical support role
• Previous experience with troubleshooting hardware and software issues

What is Help Desk Technician Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Troubleshoot hardware and software issues
• Provide technical assistance