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Guest Service Agent Jobs in California

Guest Service Agent- Full Time
By Hyatt House At Cypress, CA, United States

Organization- Hyatt House Cypress/Anaheim Summary HYATT house is an extended-stay, residential-style hotel that aims to provide individual travelers with the feel of a modern condominium. The ...

Airport Guest Service Agent - Sacramento
By Hawaiian Airlines, Inc. At , Sacramento, 95837 $15.50 an hour
This position is part-time with a minimum of 20 hours per week scheduled. Flight benefits are offered.
Possess a high school diploma or equivalent education
Customer service experience in the hospitality industry
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
A 60-minute virtual panel interview
A 30-minute in-person final interview
Guest Service Agent - Holiday Inn Express & Suites, Corona
By Talentuition At Corona, CA, United States
Basic computer skills to operate various property management and reservations systems, etc.
Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up
Ensure required identification is taken from guests at check-in in line with local legislative requirements
Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
Basic math skills are used frequently when handling cash or credit
Problem-solving, reasoning, motivating, and training abilities are often used
Guest Service Agent Jobs
By Sonesta At , San Francisco, 94102, Ca $31 an hour
Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.
One year of previous hotel experience, or retail customer service preferred.
Professional verbal and written communication skills.
Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances preferred.
Problem solving, reasoning, motivating, organizational and training abilities preferred.
Experience with Microsoft Office and Opera systems preferred.
Guest Service Agent Jobs
By The Ambrose Hotel Santa Monica At , Santa Monica, 90404, Ca $18.86 an hour
Perform other duties as requested by management.
Immediately greet guest and offer to assist with their needs.
Previous customer service experience or equivalent training required.
Knowledge of PMS systems preferred.
Commuter Transit and Commuter Parking Benefits
Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager
Hotel Zeppelin - Guest Service Agent/Night Audit Relief
By Sage Hospitality At , San Francisco, 94102, Ca $29 - $30 an hour
Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.
Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.
Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
Maintains a friendly, cheerful and courteous demeanor at all times.
Must be fluent in oral and written English.
Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.
Guest Service Agent Jobs
By Hyatt House Emeryville/San Francisco Bay Area At , Emeryville, 94608, Ca

Welcome you to our new house, HYATT house!

Guest Service Agent Jobs
By Embassy Suites by Hilton Palm Desert At , Palm Desert, 92260, Ca $18 - $24 an hour
Perform other duties as requested by management.
Immediately greet guest and offer to assist with their needs.
Previous customer service experience or equivalent training required.
Knowledge of PMS systems preferred.
Commuter Transit and Commuter Parking Benefits
Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager
Client Center Guest Service Agent
By Flik Hospitality Group At , San Francisco, 94104, Ca $26 an hour
Associates at Flik Hospitality are offered many fantastic benefits.
Holiday Time Off (varies by site/state)
Flik is a member of Compass Group USA
Click here to Learn More about the Compass Story
Flik maintains a drug-free workplace.
Guest Service Agent/Night Audit Relief
By Sage Hospitality At , San Francisco, 94102, Ca $28 - $29 an hour
Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.
Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.
Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
Maintains a friendly, cheerful and courteous demeanor at all times.
Must be fluent in oral and written English.
Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.
Guest Service Agent/Night Audit Relief - Hotel Zetta
By Sage Hospitality At , San Francisco, 94103, Ca $28 - $29 an hour
Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.
Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.
Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
Maintains a friendly, cheerful, and courteous demeanor at all times.
Balance and close all bank ticket codes, daily.
Run night audit final after insuring all revenues are in balance nightly.
Guest Service Agent- Pt
By Paséa Hotel & Spa At Huntington Beach, CA, United States
Notifies management of any problems resulting from guest complaints, intoxication or disruptive behavior
Notifies management of unsafe conditions, needed maintenance of any equipment and any accidents
Guest service or customer service experience desired
Requires ability to perform basic math skills such as addition, subtraction, multiplication and division.
Requires basic computer skills to enter data, read, and interpret information.
Directs guest to hotel rooms by showing room locations on a hotel map. Calls Bellperson.
Guest Service Agent Jobs
By Sage Hospitality Group At San Francisco, CA, United States
Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.
Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.
Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
Maintains a friendly, cheerful and courteous demeanor at all times.
Must be fluent in oral and written English.
Must be able to read written communiques and monochrome computer screen.
Guest Services Agent Jobs
By UCLA At , Los Angeles, Ca

Operate a 24-hour front desk at the Luskin Conference Center. Perform guest check-in and check-out on computer system. Post payments from guests on their account. Input room reservations, changes and ...

Are you looking for an exciting opportunity to provide exceptional customer service? We are looking for a Guest Service Agent to join our team and provide a memorable experience for our guests. If you have a passion for hospitality and enjoy working with people, this could be the perfect job for you!

A Guest Service Agent is responsible for providing excellent customer service to guests in a hotel or resort setting. They are the first point of contact for guests and are responsible for ensuring that guests have a pleasant and comfortable stay.

What is Guest Service Agent Skills Required?

• Excellent customer service skills
• Ability to multi-task
• Knowledge of hotel services and amenities
• Ability to handle difficult customer situations
• Good communication and interpersonal skills
• Computer literacy
• Attention to detail

What is Guest Service Agent Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service role
• Knowledge of hotel services and amenities
• Ability to work in a fast-paced environment

What is Guest Service Agent Knowledge?

• Knowledge of hotel services and amenities
• Knowledge of customer service principles and practices
• Knowledge of hotel policies and procedures
• Knowledge of local attractions and activities

What is Guest Service Agent Experience?

• Previous experience in a customer service role
• Previous experience in a hotel or hospitality setting

What is Guest Service Agent Responsibilities?

• Greet guests upon arrival and check them in
• Answer guest inquiries and provide information about the hotel and local attractions
• Handle guest complaints and resolve issues in a timely manner
• Process payments and maintain accurate records
• Ensure guest rooms are clean and