Register
Recruit Create CV

FULLY REMOTE Customer Care Representative Jobs in Iowa

Client Care Representative (Remote)
By TELUS At , Remote $18 an hour
Answer calls from internal clients belonging to the Account Management or Business Development departments and provide the information requested.
A bachelor’s degree, college diploma or equivalent post-secondary education in a subject such as Psychology strongly preferred (or similar work experience)
Manage emails from internal clients, eg Regional Clinical Directors, and respond promptly and professionally.
Manage and update important documents and lists for team members, including the list of files assigned to advisors.
Take on other responsibilities as requested: 5%
2+ years of previous interactive customer service experience
It Senior Account Representative (Md, Washington, Dc) - Fully Remote
By Magna5 MS LLC At , Remote
5 years minimum experience in a customer services role (consulting, services, support, and account management)
Effectively communicate with internal and external management and work collaboratively with interdepartmental teams to achieve desired results
Manage the renewal pipeline with visibility and commitment
Increase revenue for accounts through upsells and renewals by educating customers on all existing and new service offerings
Bachelor’s degree preferred or relevant sales experience
Prior sales or marketing experience with technology solutions in a consultative sales role or environment
Administrator - Customer Care (Remote)
By Wesco At , Warrendale, 15086, Pa $37,400 - $45,000 a year
Assists Customer Care Manager in development and training of employees.
Adds new customers into WESNET and PACT and runs WESNET user branch security reports. Notifies branch administrative manager if any discrepancies.
Strong verbal and written communication skills.
Strong computer skills, including in Microsoft Office.
Performs daily required administrative functions in accordance to written process maps.
Responds and acts on submittals within Sales Portal in specified time periods of request.
Care Team Representative - Remote
By Tevera, LLC At , Remote $18 an hour
Be knowledgeable about the assigned program admin's database and setup by working alongside the Success Manager.
Assist Product Coaches and Success Managers with product issues.
Be knowledgeable within all features/areas in the product.
Contribute to the internal and member facing knowledge base.
Elevate necessary issues/concerns based on procedures to the Compliance Officer, Success Managers, Implementation Coaches or other team members.
Required - Proficient writing skills and ability to write professionally, clearly and concisely, when explaining sometimes complicated or multi-step processes

We are looking for an experienced Customer Care Representative to join our team and provide exceptional customer service to our clients. This is a fully remote position, so you can work from anywhere! As a Customer Care Representative, you will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful information to ensure customer satisfaction. If you have excellent communication skills and a passion for helping others, we want to hear from you!

Job Description:

FULLY REMOTE Customer Care Representative is responsible for providing excellent customer service to customers via phone, email, and chat. The Customer Care Representative will be responsible for responding to customer inquiries, resolving customer complaints, and providing general customer support.

What is FULLY REMOTE Customer Care Representative Skills Required?

• Excellent customer service and communication skills
• Ability to multitask and prioritize tasks
• Strong problem-solving and troubleshooting skills
• Proficiency in using computer systems and software
• Ability to work independently and as part of a team
• Knowledge of customer service principles and practices

What is FULLY REMOTE Customer Care Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Proficiency in using computer systems and software
• Ability to work independently and as part of a team

What is FULLY REMOTE Customer Care Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of relevant products and services

What is FULLY REMOTE Customer Care Representative Experience?

• Previous customer service experience
• Experience in a remote customer service role
• Experience using customer service software, databases, and tools

What is FULLY REMOTE Customer Care Representative Responsibilities?

• Respond to customer inquiries via phone, email, and chat
• Resolve customer complaints and provide general customer support
• Provide accurate information about products and services
• Update customer information in the customer service database
• Follow up with customers to ensure their issues are resolved
• Monitor customer service metrics and provide feedback to management