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FULLY REMOTE Customer Care Representative Jobs in Illinois

Fully Remote - Customer Care Representative I
By STERIS At Des Plaines, IL, United States
Provide post-order management support including issue resolution.
Manage Customer response level as indicated to meet Customer expectations.
Must be knowledgeable on where to send what repairs and returns including responding to inquiries about HFG products and services…
Utilize available resources to update or increase knowledge on products, systems, procedures, procedures and Corporate initiatives.
1-2 years business experience (direct contact with Customers and Sales)
Strong decision-making skills; understands how decisions impact the Customer and the Company
Sales Representative - Fully Remote, Benefits, 30K Training Bonus
By F2 National At Schaumburg, IL, United States
Experience the thrill of daily commission payouts – an entrepreneur's dream.
Streamlined 3-4 day workweek – more efficiency, less grind.
Immerse yourself in dynamic online training and round-the-clock support – free of charge.
Bid farewell to cold calls – we serve you sizzling warm leads on a silver platter.
Equip yourself with cutting-edge tech tools without spending a dime.
Tap into the boundless wisdom of our accomplished partners / mentors.
Sales Representative - Fully Remote, Benefits, 30K Training Bonus
By F2 National At Naperville, IL, United States
Experience the thrill of daily commission payouts – an entrepreneur's dream.
Streamlined 3-4 day workweek – more efficiency, less grind.
Immerse yourself in dynamic online training and round-the-clock support – free of charge.
Bid farewell to cold calls – we serve you sizzling warm leads on a silver platter.
Equip yourself with cutting-edge tech tools without spending a dime.
Tap into the boundless wisdom of our accomplished partners / mentors.
Fully Remote Care Coordinator
By Medix™ At Illinois, United States
Proficiency with technology; experience with Google apps, Apple products, and customer relationship management software a plus
Bachelor’s degree or 5 years relevant experience in healthcare or benefits/insurance organization is highly preferred.
Ability to independently manage one’s own workload while maintaining quality targets, department metrics, and exceeding member expectations
Demonstrated ability to think critically and problem solve complex situations
A sense of humor. We work hard. So we like to laugh a lot too
Ability to work from a home office if needed
Supervisor - Customer Care (Remote)
By United Airlines At Chicago, IL, United States
Leads brick and mortar agents, as well as those working remote
Bachelor's degree (Communications or Psychology) or 4 years of relevant work experience
3-5 years’ experience effectively leading and developing large frontline teams with emphasis on responding to customer feedback
Motivational leadership, team building, coaching, analytical and problem-solving skills
Customer Care, Contact Center, Refunds, Baggage, Inflight, or airport experience
An understanding of the total customer experience within the airline industry or other service-related industries

We are looking for an experienced Customer Care Representative to join our team and provide exceptional customer service to our clients. This is a fully remote position, so you can work from anywhere! As a Customer Care Representative, you will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful information to ensure customer satisfaction. If you have excellent communication skills and a passion for helping others, we want to hear from you!

Job Description:

FULLY REMOTE Customer Care Representative is responsible for providing excellent customer service to customers via phone, email, and chat. The Customer Care Representative will be responsible for responding to customer inquiries, resolving customer complaints, and providing general customer support.

What is FULLY REMOTE Customer Care Representative Skills Required?

• Excellent customer service and communication skills
• Ability to multitask and prioritize tasks
• Strong problem-solving and troubleshooting skills
• Proficiency in using computer systems and software
• Ability to work independently and as part of a team
• Knowledge of customer service principles and practices

What is FULLY REMOTE Customer Care Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Proficiency in using computer systems and software
• Ability to work independently and as part of a team

What is FULLY REMOTE Customer Care Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of relevant products and services

What is FULLY REMOTE Customer Care Representative Experience?

• Previous customer service experience
• Experience in a remote customer service role
• Experience using customer service software, databases, and tools

What is FULLY REMOTE Customer Care Representative Responsibilities?

• Respond to customer inquiries via phone, email, and chat
• Resolve customer complaints and provide general customer support
• Provide accurate information about products and services
• Update customer information in the customer service database
• Follow up with customers to ensure their issues are resolved
• Monitor customer service metrics and provide feedback to management