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Full Time Customer Support Representative Jobs in Ohio

Customer Service Representative - Full Time - Seasonal
By Williams-Sonoma Inc. Customer Care Centers At , Jacksonville $15 an hour
Strong ability to communicate both verbally and written with capable data entry skills
Opportunity to convert to benefited status within 90 days!
1 – 2 years previous customer service experience
Experience in a performance-based or metric-driven environment
40% Discount on most merchandise!
Monthly performance bonuses up to $500!
Bilingual Customer Care Representative (Spanish/English) - Fayetteville, Nc (Full Time)
By Duke Energy At , Fayetteville, Nc $18 an hour
Use professional judgement and escalate customer issues/concerns to management when appropriate.
Training is held remotely after first day onsite attendance
One-year customer service experience (may include call center, hospitality, retail, etc.), either by phone or face to face communications.
Direct call center experience preferred
Effective listening and communication skills and the ability to interact with customers in a professional, courteous, and empathetic manner.
RESPONSIBILITIES INCLUDE, BUT NOT LIMITED TO THE FOLLOWING:
Customer Assistance Representative Full Time
By American Airlines At Columbus, OH, United States
Possibly performing additional related duties as deemed operationally necessary by management consistent with the collective bargaining agreement
Reasonable accommodations may be made for qualifying individuals with disabilities.
Bilingual language skills may be required in some locations
Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements
Working knowledge of Sabre or any other Passenger Service System
Previous face to face Customer Service experience
Customer Assistance Representative Full Time
By American Airlines At , Miami, Fl
Minimum Qualifications- Education & Prior Job Experience
Possibly performing additional related duties as deemed operationally necessary by management consistent with the collective bargaining agreement
Reasonable accommodations may be made for qualifying individuals with disabilities.
Bilingual language skills may be required in some locations
Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements
Working knowledge of Sabre or any other Passenger Service System

Are you looking for an exciting opportunity to provide exceptional customer service? We are looking for a Full Time Customer Support Representative to join our team! You will be responsible for responding to customer inquiries, resolving customer issues, and providing a positive customer experience. If you have excellent communication skills and a passion for helping others, we want to hear from you!

Overview A Full Time Customer Support Representative is responsible for providing customer service and technical support to customers. They are the first point of contact for customers and are responsible for resolving customer inquiries, troubleshooting technical issues, and providing product information. Detailed Job Description A Full Time Customer Support Representative is responsible for providing customer service and technical support to customers. They are the first point of contact for customers and are responsible for resolving customer inquiries, troubleshooting technical issues, and providing product information. They must be able to communicate effectively with customers and have excellent problem-solving skills. They must also be able to work independently and as part of a team. Job Skills Required
• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to multitask and prioritize tasks
• Ability to work independently and as part of a team
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of customer service software, databases, and tools
• Ability to troubleshoot technical issues
• Ability to handle customer complaints
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of customer service software, databases, and tools
• Ability to troubleshoot technical issues
• Ability to handle customer complaints
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of customer service software, databases, and tools
• Knowledge of customer service best practices
• Knowledge of customer service policies and procedures
Job Experience
• Previous customer service experience
• Previous experience working in a customer service role
• Previous experience troubleshooting technical issues
Job Responsibilities
• Respond to customer inquiries via phone, email, or chat
• Troubleshoot technical issues and provide solutions
• Provide product information and answer customer questions
• Handle customer complaints and resolve issues
• Document customer interactions and update customer records
• Follow up with customers to ensure satisfaction
• Maintain customer service standards and policies