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Full Time Customer Support Representative Jobs in Indiana

Customer Service Representative – Full-Time
By Citizens State Bank of Ouray At , Mountain Village $20 - $26 an hour

Are you sick of the struggle to find affordable housing in Mountain Village? Do you want to work for a local, employee-owned company, while living in the heart of town? We have the job for you! ...

Customer Support Assistant / Full Time (Remote)
By Lumos Stratgy At Indianapolis, IN, United States
Collaborate with cross-functional teams to address customer needs and improve the overall customer experience.
Stay up-to-date on product knowledge and company policies to provide accurate and relevant information to customers.
High school diploma or equivalent; additional certifications in customer service or related fields are a plus.
Proven experience in a customer service or support role is preferred, but not required.
Excellent verbal and written communication skills.
Strong problem-solving and decision-making abilities.
Virtual Customer Service Representative / Full Time (Remote)
By CodeUp-Software At Indianapolis, IN, United States
Continuously update knowledge of company products, services, and policies
Proactively seek out opportunities to improve customer experiences and processes
Strong written and verbal communication skills
Ability to work independently and remotely with minimal supervision
Professional demeanor and strong interpersonal skills
Experience with customer service software, such as Zendesk, Salesforce, or Freshdesk, preferred but not required

Are you looking for an exciting opportunity to provide exceptional customer service? We are looking for a Full Time Customer Support Representative to join our team! You will be responsible for responding to customer inquiries, resolving customer issues, and providing a positive customer experience. If you have excellent communication skills and a passion for helping others, we want to hear from you!

Overview A Full Time Customer Support Representative is responsible for providing customer service and technical support to customers. They are the first point of contact for customers and are responsible for resolving customer inquiries, troubleshooting technical issues, and providing product information. Detailed Job Description A Full Time Customer Support Representative is responsible for providing customer service and technical support to customers. They are the first point of contact for customers and are responsible for resolving customer inquiries, troubleshooting technical issues, and providing product information. They must be able to communicate effectively with customers and have excellent problem-solving skills. They must also be able to work independently and as part of a team. Job Skills Required
• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to multitask and prioritize tasks
• Ability to work independently and as part of a team
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of customer service software, databases, and tools
• Ability to troubleshoot technical issues
• Ability to handle customer complaints
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of customer service software, databases, and tools
• Ability to troubleshoot technical issues
• Ability to handle customer complaints
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of customer service software, databases, and tools
• Knowledge of customer service best practices
• Knowledge of customer service policies and procedures
Job Experience
• Previous customer service experience
• Previous experience working in a customer service role
• Previous experience troubleshooting technical issues
Job Responsibilities
• Respond to customer inquiries via phone, email, or chat
• Troubleshoot technical issues and provide solutions
• Provide product information and answer customer questions
• Handle customer complaints and resolve issues
• Document customer interactions and update customer records
• Follow up with customers to ensure satisfaction
• Maintain customer service standards and policies