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Full Time Customer Support Representative Jobs in Nebraska

Wfh Customer Service Representative - Part Time / Full Time
By Madison, Hall & Associates At Virginia, United States
Provide knowledgeable answers to questions about product, pricing and availability
Data entry in various platforms
At least 1 - 3 years' of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Communicate with customers via phone, email and chat
Work with internal departments to meet customer's needs

Are you looking for an exciting opportunity to provide exceptional customer service? We are looking for a Full Time Customer Support Representative to join our team! You will be responsible for responding to customer inquiries, resolving customer issues, and providing a positive customer experience. If you have excellent communication skills and a passion for helping others, we want to hear from you!

Overview A Full Time Customer Support Representative is responsible for providing customer service and technical support to customers. They are the first point of contact for customers and are responsible for resolving customer inquiries, troubleshooting technical issues, and providing product information. Detailed Job Description A Full Time Customer Support Representative is responsible for providing customer service and technical support to customers. They are the first point of contact for customers and are responsible for resolving customer inquiries, troubleshooting technical issues, and providing product information. They must be able to communicate effectively with customers and have excellent problem-solving skills. They must also be able to work independently and as part of a team. Job Skills Required
• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to multitask and prioritize tasks
• Ability to work independently and as part of a team
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of customer service software, databases, and tools
• Ability to troubleshoot technical issues
• Ability to handle customer complaints
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of customer service software, databases, and tools
• Ability to troubleshoot technical issues
• Ability to handle customer complaints
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of customer service software, databases, and tools
• Knowledge of customer service best practices
• Knowledge of customer service policies and procedures
Job Experience
• Previous customer service experience
• Previous experience working in a customer service role
• Previous experience troubleshooting technical issues
Job Responsibilities
• Respond to customer inquiries via phone, email, or chat
• Troubleshoot technical issues and provide solutions
• Provide product information and answer customer questions
• Handle customer complaints and resolve issues
• Document customer interactions and update customer records
• Follow up with customers to ensure satisfaction
• Maintain customer service standards and policies