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Full Time Customer Support Representative Jobs in Georgia

Customer Service Representative - Full Time
By Charlotte Tilbury Beauty At Roswell, GA, United States
Experience in the travel industry is a plus
2+ years of customer/client support experience, preferably using a CRM/Support Desk platform
Understands and can demonstrate success in the importance of the member experience
Engaging, empathetic verbal and written communication skills
Phone contact handling and active listening skills
Ability to multi-task, prioritize, and manage time effectively
Service Support Center Representative - Full Time - Day Shift - Onsite Downtown
By VCU Health System At , Richmond, 23235

EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.

Support Lead Full Time
By Five Below At Savannah, GA, United States
Minimum 1 year of management experience
Ensures all associates and managers are Wowing the Customer through personal contact with customers
Responsible for achieving CSAT score goals provided by the District Manager
Excellent verbal and written communication skills
Responsible for leading Front End Operations
Training the staff on the High Fives of Customer Service

Are you looking for an exciting opportunity to provide exceptional customer service? We are looking for a Full Time Customer Support Representative to join our team! You will be responsible for responding to customer inquiries, resolving customer issues, and providing a positive customer experience. If you have excellent communication skills and a passion for helping others, we want to hear from you!

Overview A Full Time Customer Support Representative is responsible for providing customer service and technical support to customers. They are the first point of contact for customers and are responsible for resolving customer inquiries, troubleshooting technical issues, and providing product information. Detailed Job Description A Full Time Customer Support Representative is responsible for providing customer service and technical support to customers. They are the first point of contact for customers and are responsible for resolving customer inquiries, troubleshooting technical issues, and providing product information. They must be able to communicate effectively with customers and have excellent problem-solving skills. They must also be able to work independently and as part of a team. Job Skills Required
• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to multitask and prioritize tasks
• Ability to work independently and as part of a team
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of customer service software, databases, and tools
• Ability to troubleshoot technical issues
• Ability to handle customer complaints
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of customer service software, databases, and tools
• Ability to troubleshoot technical issues
• Ability to handle customer complaints
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of customer service software, databases, and tools
• Knowledge of customer service best practices
• Knowledge of customer service policies and procedures
Job Experience
• Previous customer service experience
• Previous experience working in a customer service role
• Previous experience troubleshooting technical issues
Job Responsibilities
• Respond to customer inquiries via phone, email, or chat
• Troubleshoot technical issues and provide solutions
• Provide product information and answer customer questions
• Handle customer complaints and resolve issues
• Document customer interactions and update customer records
• Follow up with customers to ensure satisfaction
• Maintain customer service standards and policies