Fulfillment Operations Coordinator Jobs

Knowledge of current industry best practices in supply chain management to support process improvement 5 years' experience in consumer products industry

Bachelor's degree in Business or a related discipline 8 years demonstrated leadership skills, authority, vision and influence across teams

Multi-level broad range distribution experience, preferably involving receiving, pick and pack and shipping in a fast-paced automated facility

Oversee e-commerce operations to drive and lead the digital strategy Excellent written and verbal communication skills

This overview explains our hiring process for corporate roles. Note there may be different hiring steps involved for non-corporate roles

Experience Global Impact and Global Connection. At ShipBob we benefit from diverse cultures and perspectives in service of the global community.

Degree in Business, Operations, Supply Chain, General Management or a related field, preferred.

Manage performance KPIs, identify and track key metrics and plan continuous improvement efforts for your facility.

Establish, follow and enforce safety standards and procedures in compliance with a healthy work environment and legal requirements.

Share knowledge with other locations and headquarters on effective practices, competitive intelligence, business opportunities and needs.

Additional duties and responsibilities as necessary.

Strong communication skills, written and verbal, and interpersonal skills required.

Problem solving skills – identify and resolve problems in a timely, effective manner.

Have working knowledge of computer programs in Windows environment including Word, Excel and Outlook.

Experience – Entry level, some mail room experience preferred.

Maintains all mail and package logs.

Maintains inventory and office supplies.

Must possess strong time management and organizational skills

Manage daily task list to meet department performance metric goals.

Active Pharmacy Technician (National) Certification, Medical Assistant Certification, or Licensed Practical/Vocational nurse license.

Prior experience in a call center environment preferred

Minimum 2-year experience as a Pharmacy Tech, Medical Assistant or LPN/LVN

Minimum of 1-year experience in a call center environment

1 years of applicable work experience preferred Work Experience in Digital Media or Broadcast Media industry

Experience using Microsoft Office applications. Strong written and verbal communication.

Knowledge of related media operations equipment, or ability to learn

Excellent customer service skills; both in communication and follow up

Experience working with customers in multiple time zones in a 24-hour environment

Ability to prioritize multiple and changing priorities while working in a fast-paced schedule driven environment

Experience Global Impact and Global Connection. At ShipBob we benefit from diverse cultures and perspectives in service of the global community.

Degree in Business, Operations, Supply Chain, General Management or a related field, preferred.

Manage performance KPIs, identify and track key metrics and plan continuous improvement efforts for your facility.

Establish, follow and enforce safety standards and procedures in compliance with a healthy work environment and legal requirements.

Share knowledge with other locations and headquarters on effective practices, competitive intelligence, business opportunities and needs.

Additional duties and responsibilities as necessary.

Develop and implement well-documented requirements, specifications, user stories, acceptance criteria, and test plans, with proactive risk and issues management.

Excellent communication, teamwork, and interpersonal skills; experience working closely with developers, project managers, and multi-functional teams.

Implement process/technology projects, assignments, and some run-the-business functions for Meraki fulfillment, import/export compliance, inventory, and freight management partners.

Own end-to-end responsibility for the agile/waterfall project management life cycle from discovery to project close.

Must be technology savvy; ERP (Great Plans, Oracle), CRM (Salesforce), and PMS (JIRA) experience.

Lead workshops and recurring project team meetings to establish and maintain alignment to key decisions, timelines, and results.

At minimum, 8-10 years of progressive operations, fulfillment, logistics, and warehouse management experience – we prefer a complex in-house operation.

Manage and grow a region of ShipBob fulfillment centers as we continue to scale.

Develop and manage a regional team that can take ideas to implementation and activation within 4 weeks.

Bachelor's degree in operations, logistics, supply chain, business or equivalent work experience.

Experience in direct-to-consumer package fulfillment.

Fluency in Microsoft Excel is a requirement – you must be an excel wizard.

● Strong data management and organizational skills

● Excellent time management skills with a proven ability to meet deadlines

● 2+ years in a technical, project management, or marketing role

Location: Remote - United States

● Validate and maintain regular quality assurance checks of all new and existing offers

● Experience working in email marketing platform(s)

Assist the Manager, Fulfillment Operations with allocations tracking and allocation process in the ERP system

Assist the Fulfillment Operations Manager with process improvement initiatives

2+ years experience in order entry, logistics or customer service.

Computer skills that include proficiency with Microsoft Office suite (Outlook, Excel, etc.), import mapping, and light data analysis.

Experience with ERP & EDI systems, particularly NetSuite and SPS Commerce.

Excellent attention to detail and extreme accuracy skills.

1+ years of experience in inventory management, order fulfillment, or a related field; startup & direct-to-consumer experience preferred

Strong organizational and time management skills

Experience with data analysis in Excel (e.g. pivot tables, index/matches) required

Own administrative tasks such as scheduling trucks to transfer product throughout our supply chain

Partner with 3PL to validate inventory transactions including product receipts

Monitor inventory levels to support supply planning

Certain eligibility requirements must be satisfied and offerings may differ based upon area or the company and/or position.

Manage employee performance by providing resources, training, feedback and development opportunities

Help to problem solve operational challenges while maintaining open two-way communication with managers

1 or more years of work experience or a college degree

Enthusiasm for and knowledge of relevant products

Health care benefits that provide a high level of coverage at a low cost to you

System Management Manage data systems, to include developing and monitoring data entry, maintenance, tracking, reporting, and output.

Communication Escalation Escalates issues to manager or other management as needed.

Proper Operation of Equipment Proper operation of equipment to safety and productivity requirements.

Documentation Maintain proper documentation and records.

Product Movement Safely transport raw and processed materials to designated areas.

Production Paperwork Complete paperwork, print labels and complete task in Process Pro system.

Experience working with IT or IT Project Management teams to design, test, approve software program modifications

Good with time management to aid in prioritization of multiple projects and/or requests

Work with Financial Analyst, Fulfillment to make recommendations for site daily/weekly/monthly goals for consideration by Fulfillment Program Manager

Experience working in a lab or production environment

Experience training or coaching others utilizing standard operating procedures, best practices, etc.

Experience managing Continuous Improvement projects

MINIMUM REQUIREMENTS: (“Must have” Qualifications)

• Manage Meraki's shipping email inbox.

• 1-2 years of experience working with a fulfillment warehouse and/or a logistics team,

• Experience with Salesforce, Dynamics GP, or other ERP system preferred

• Oversee day-to-day activities to support the fulfillment of outbound orders.

• Craft daily internal and 3PL reconciliation reports

·Support accounting in purchase order management, data entry and financial reporting.

·Support management of product / packaging pricing and create ad-hoc cost analysis.

·Support Sr. Management in onboarding new clients, vendors or manufacturing partners.

·Manage inbound and outbound inventory needs.

·Bachelor’s Degree or relevant experience;

·Advanced knowledge of Microsoft Excel functions necessary to create and analyze spreadsheets;

Good reasoning, conflict-management, and analytical and problem-solving skills

Four-year degree or equivalent experience

Excellent communication, interpersonal and organizational skills

Americans with Disabilities Act (ADA)

Demonstrated leadership ability, with the ability to engage and motivate others

Able to access all areas of the Distribution Center, including the mezzanine platforms

Work in partnership with the management staff, by helping to plan, implement, and communicate department objectives.

§ Dependability – responds to management direction and follows instructions well

§ Work with manager / supervisor to prepare training materials for each area / sub-function of responsibility

§ Assist supervision in certifying associates in skill levels and identifying best practices

§ Overall years of experience may range from 3-4 years, preferably within a distribution/warehousing/Inventory Control environment.

§ Ability to perform, and a history of performing, job duties in a safe manner.